Wrought Iron Haven
United States
Reviews (17)
The bulk edit is user friendly and takes no time.
App works great. No problems at all. love the review draw on the side :)
Developer reply ·
Thank you so much for your 5-star review and for being a loyal user of our app for almost two years! We're thrilled to hear that the app has been working great for you and that you love the review draw on the side. Your support means the world to us, and we're committed to continuing to deliver features that enhance your experience. If you ever have any suggestions or need assistance, we're here for you! 😊
WroughtIronHaven.com --Absolutely the best customer service support for this app. Can't get any better. I've emailed them many times with concerns and all were answered quickly and they updated store code immediately.
Developer reply ·
Hi there, Thank you for your review and kind words! We are glad that our support team has been able to assist you with your concerns and we hope that you'll continue to have a great time with us collecting UGCs for your store :)
Mega Menu is awesome when you have lots of collections. We use it on our Home and garden site https://wroughtironhaven.com and it looks beautiful. The best function of this app is the collection list on the right side of the collections page. Helps shoppers find what they are looking for if they are in a collection that may not show what they need.
this app helps our sales on our Home and garden site https://wroughtironhaven.com. Social media is uber important these days for SEO and to get the word out about your brand.
Wow does this every cut down on spam! We use it on our Home and garden site https://wroughtironhaven.com and saw a huge decrease in crap email as we don't post our email on the site anymore and the tab at the bottom is a really good function for visitors without being too intrusive.
THis is a MUST HAVE for any ecom site we use it for our Home and garden site https://wroughtironhaven.com it cuts down on emails and chat levels. Its also a really good quick ref guide for our customer service training to answer general questions about the store.
IT's free and does what we like when updating individual metatags. We use it for our Home and garden site https://wroughtironhaven.com
Developer reply ·
Thank you, please let us know if we could do anything else to improve our current rating:)
This is a cute little app to add some decoration on our Home and Garden site https://wroughtironhaven.com We use it during special holidays and promotions. cheap price also.
I would give this a 10 star if I could. As our home and garden store https://wroughtironhaven.com/ is a large one download/upload updating is essential. We use a lot of metatags to store back end data which can't be done with shopify's normal export. I don't think we could actually run a good quality store without this app. The support is next to none! very helpful always. We have been with them since the beginning and have seen the expanding of more and more options, even allowing updates by variant sku instead of ID or handle. Trust me it's worth the money when you have thousands of skus especially if you are migrating from another platform like we did from x-cart and your suppliers use skus codes for inventory.
Pretty good app and simple. GIves additional editing of cart items at https://wroughtironhaven.com/ Customers can quickly add or remove items before checkout
Great app to use if you want Bing to spider you site completely real quick. We used it on our Wrought Iron home and garden site https://wroughtironhaven.com/ and Bing spidered in a week!
This is a nice simple app to grab and list items from amazon. We tested it on our home and garden site https://wroughtironhaven.com/ If you are willing to accept that you can't include your branding on shipments and do the extra work chasing tracking numbers it would be right for you.
Great app to give certain products free shipping. As we use a few different suppliers and some have free shipping the basic membership works well on our home and garden site https://wroughtironhaven.com
My customers love aftership returns center. Making returns soooo easy. And the emails that aftership sends to my customers every step of the way. A no brainner app! We have the best return page with easy no hassle returns https://wroughtironhaven.com/pages/returns
This is a great service, fairly fast shipping on most suppliers. HOWEVER i am only giving this a 3 star after many months of using the app 1. there is a hidden 3% cost for 2B to process your order 2. their app DOES NOT push tracking for orders in shopify, you get an email or need to log in to retrieve each orders tracking. This is a huge problem when you want complete automation and are paying the 3% for them to process an order. 3. A lot of suppliers do not offer any expedited shipping through the app only standard shipping and also only ship to USA addresses. 4. They have too much control over how a product shows up in your shop in terms of price, photo, title, product weight and description. There is a new setting I requested them to provide to help with some of these. 5. Many of these suppliers: photos are too small or degraded quality, non white backgrounds to use in your eCommerce store. 6. customer service is not lightning fast to respond, and when you have a problem order time is always of the essence. 7. If you have other suppliers or apps in your store that have shipping fees it is difficult to process an order with mixed suppliers; the shipping calculation is not possible with shopify without using another shipping app (more $) to calculate correct shipping costs. This has a lot to do with the inability to change 2B's shipping weight for each product. A nightmare really when customers are purchasing more than one item. The shipping fee is multiplied with every product in the cart (no combined shipping option) Other than all these concerns it is fine. I would give a complete 5 star review if all of these concerns were addressed, after all it is $30 a month. It's almost worth the extra work to hook up with the supplier yourself and process your own orders with them if you are willing to do the work.
Developer reply ·
First, thank you for the detailed feedback and for using the app for several months. We truly appreciate that you highlighted the positives along with the concerns. That helps us improve. Let us address each point clearly. 1. The 3% processing fee The 3% fee is not hidden. It is disclosed inside the dashboard and applies only when we process an order on your behalf. This covers automated order submission, payment handling, and supplier communication. Sellers always have the option to process orders manually if they prefer. 2. Tracking not pushing automatically Tracking availability depends on the supplier and how quickly they provide it. We do provide tracking details inside the dashboard and via email. We understand the importance of full automation and we continue improving syncing features with Shopify. 3. Shipping limitations and US only suppliers Each supplier sets their own shipping rules. Some offer only standard shipping and some ship only within the US. We clearly list shipping regions and policies per supplier so sellers can choose accordingly. 4. Product control and editing limitations Products are synced from supplier feeds to maintain inventory accuracy. However, sellers can edit titles, descriptions, pricing, and images inside Shopify after import. We are continuously expanding customization settings, including the new option you mentioned. 5. Image quality Images are provided directly by suppliers. We agree that some suppliers provide better assets than others. Many sellers enhance images before publishing, and we are actively working with suppliers to improve media quality standards. 6. Support speed We respond to tickets in the order received, typically within one business day. We understand that urgent order issues require faster attention and we are working to improve response times. 7. Mixed supplier shipping challenges When multiple suppliers are used in one store, combined shipping can be complex because each supplier charges separately. This is not unique to our system but a common dropshipping challenge. Some sellers use advanced Shopify shipping settings or third party shipping apps to better manage blended carts. We understand this adds complexity and cost, and we continue exploring improvements in this area. We genuinely appreciate your honest review. Feedback like this helps shape product improvements. If these concerns are addressed in future updates, we hope we can earn that 5 star rating. Thank you again for taking the time to share your experience.
This is the best, most natural looking snowfall app. I hope they do a few updates to allow adjustment for SPEED and DENSITY of snow and what pages snow shows up on(home, collection, product, cart); even if it just home page only/entire site. See it in action on our store https://wroughtironhaven.com
