borahello

app won't load today for some reason? stuck on Loading... update: fixed, overall great app when it does work!

just installed, Sam's help to setup the button on my website was easy and smooth. here's to hoping it works out!

All I needed was a way to see how many of each SKU I have currently in open orders to make sure I have enough in stock, and this app hit the nail on the head. Thank you for filling this need for a small business owner!!

2 issues now: 1) Etsy "Fixed Quantity" option is completely broken. it will not automatically update stock in Etsy to the fixed quantity set - you have to manually go in & tell it a different number each time you want it to update your Etsy stock. This has caused me to run out of stock 3 times now & potentially lose out on sales as a result. I've contacted customer support twice now, both of which said no issue was found & explained to me that the Etsy quantity count should indeed be automatically updating (when it is clearly not). Quite disappointed but unfortunately I don't have a better option. 2) The weight and dimensions typed for etsy integration are NOT synced to etsy as you would expect, resulting in inflated calculated shipping costs. for the sake of time savings, either you as a seller have two options - go into the old listing tool for EVERY listing and manually type in your weight and dimensions, OR change the profile to fixed to ignore weight and dimensions for shipping costs. This took hours to determine both issues and figure out that it's a syncing issue between the apps, and customer service can do NOTHING to fix it after YOU fix the problem yourself. Meaning they have no logging and no way to debug the issue themselves, proving that they have no true dev support to maintain or fix the issues you have. Absolutely appalled at this and unfortunately, regardless of the issues, I have no choice but to use this due to no other apps on the market that accomplish this.

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

Absolutely amazing for the free plan, exactly what I need in my phase of my business. The only ask I wish it had was the ability to import my brand's primary color easily to replace the default Judge.me green that is used quite frequently & is hardcoded in many places, making it hard to track down sometimes exactly where the color needs to be set. Would be nice if there was one central setting that could replace all of the default colors easily.

so far so good, have enjoyed the functionality so far with the free plan

great customizability, really have enjoyed the experience with it so far

Even though I'm on the free plan, the crew helped me out to figure out why my add to wish list button was being placed inside of my complimentary products, rather than below the buy buttons. Was able to get that fixed up, and I'm pleasantly surprised by the speedy service as well. Would definitely recommend the app

App itself can be a bit overwhelming at first, but it does work seamlessly once you figure out all of the settings. Love the amount of control the app provides, and the customer service can help you when you are confused or having trouble (thank you Ritik for helping me delete a listing that I incorrectly imported!)