AfterShip Order Tracking

Daman was a great help with helping me figure out some account configurations. Made the process smooth and easty.

Really great support from Damandeep

Daman was very helpful and solved my issue swiftly, even hopping on a call with me so we were able to share screens.

I've worked with Shivan and he is responsive, knowledgeable, and always willing to help and answer questions. He takes the time to understand the problem, provide clear guidance.

Great, quick support. Thankyou!

Chaitali was a great help today!

The information I requested was provided in a timely manner. My questions were answered quickly.

Strong functionality, good support I even got the answers to all pending questions.

We had an amazing experience in receiving support and assistance in setting up this app and ensuring it worked correctly, and the representative Chaitali Saha was extremely knowledgeable and competent in providing assistance.

Great app, their support team is very helpful and very quick!

Great!

The app is really good, however to get this with Royal Mail you need the Premium and Enterprise plans. Sadly given the size of our store, this would make this Shopify add-on too costly to oconsider these plans. That said the app looks fab and has a lot of capability I am sure

Great response and help.

Vibhanshu was very helpful in resolving an issue quickly that was causing our customers to increase open tickets by 20%. Overall aftership tracking has helped streamline our notification post purchase process.

We were facing some concern with checkout. David was way too patient and helped us navigate through the issue.

The support of Aftership, Philips, is always available and provides us immediate support when we need it. Well done and keep it up !!

Excelente aplicativo e com um suporte muito bom

Damandeep Kaur, m'a vraiment aidé pour tout ce qui s'agit du suivi et de l'installation de l'application. Elle a vraiment été très pedagogue et patiente c'est vraiment rare de trouver des collaborateurs qui soient comme ça.

great support & fast response

Shivam did a great job today. He maintained his calm and composure whilst I was rushing on questions. He solved all my problems today. Thank so much Shivam for your professionalism

I am a wonderful customer support service

The great customer service! Quick response and help. Thank you!

Such helpful support! Asmita stuck by me through over an hour of troubleshooting. Much appreciated!

good

Shivam was great at helping me

Very helpful and patient

The support team is super helpful and will work diligently to get to the bottom of your questions or any issue you are experiencing!

Great app with tons of features! Easy to setup.

Promptly customer service is super!

great service

Very impressive customer support team

Dhanush was amazing, 10/10 support. Amazing person and very helpful

Rajat was incredibly helpful and patient!!

It's actually pretty good.

Excellent Customer support

Great support team!

Amazing Support Experience. Worked long time to resolve our problems. Keep it up

Great support experience. Anisha was very helpful. Thank you!

amazing!!!

Asmita has been very patient and kind to guide me through the proper fixing of the broken Aftership url link of my store and I greatly appreciate it. However, screenshots (that were meant to guide me) sent by both agents through the chat were blurry and pixelated though. Hope the company could look into affixing this. Also, it would have been perfect if agent could offer to fix it for us. App could be finetuned by introducing more postal options to track such as Royal Mail UK and etc as it does not show the tracking when Royal Mail is selected but shows up when Singapore Post is selected as the tracking company.

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen. Heute mit Asmita am Chat und alles gemacht, vielen lieben Dank!!

Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.

Dhanush helped a lot with my struggles to upload the logo. An amazing support

Sadhan provides excellent and professional service in a quick manner! Thank you so much. This app is very good and the tracking page is professional.

Very Helpful and extremely professional agent highly recommended

Great! I had some issue a customer rep Abhishek offered me an immediate call to solve everything. The app is easy to navigate and powerful in its options. I recommend.

Had a small error issue but the After Ship team was very responsive in fixing it. Now works like a charm and has reduced a Customer Service time drain. Definitely recommended! Thank you for all your help, Karan!

Great experience with AterShip. Keeping our customers updated on shipping status has greatly reduced the amount of calls that we receive and help drive up our return customer rate.

Abhishek was very helpful, the indications were clear and smooth, my problem was solved beautifully, thank you

Good support thanks Chaitali

excellent app excellent support Abhishek Dwivedi

Devinder fue de gran ayuda en nuestras necesidades.

TOP Kundensupport!

AfterShip Order Tracking is an excellent app! The features are seamless and make order tracking so easy. On top of that, the customer support is fantastic—special thanks to Sadhan for being so helpful and responsive. Highly recommend this app for anyone looking to improve their tracking experience!

**Five Stars for AfterShip: A Must-Have Shopify App! ** Rajat has been extremely knowledgeable and highly effective in their responses. Thanks to Rajat, who solved the issue quickly and great response time.

Garvita Kant was amzing! She helped with the issue

Sadhan made huge help! Thanks

Hi Sadhan, Thanks so much for introducing AfterShip and walking me through its features — it really helped clear up my confusion. Your explanation was super clear and saved me a lot of time. Appreciate your support!

Aftership is one of the best plug in's you will ever have on your store. I have to also mention that the customer service / IT agent Roshan Sashan was honestly so helpful, and very advanced. They have proper live help chat, and Roshan also instantly did a screen share so he could demonstrate things to me.

Aftership customer service was extremely helpful, patient and very knowledgeable. There are many tracking software's however customer service can be a big difference and Aftership provided that.

Rajat was very helpful and imformative!

Recently added this app and it has been working out well so far. The support has been quick to respond with any inquiries.

The chat support was amazing. Thank you Rajat!

Abihshek is helpful and responsive to our problem, and another team member helped a lot when we have problem on the bills.

Sadhan was very helpful all the way through the process, especially when we hope on a call it was even better!

Aditya is very patient and supportive. Much obliged!

Karen did a great job of quickly diagnosing my support issue with a couple of questions and a recommended resolution. I appreciate the prompt response and quick solution to my issue.

Aditya und ihre Kollegen sind wirklich sehr bemüht, alle Fragen rund um AfterShip zu beantworten. Das Programm ist sehr umfangreich aber einfach zu verstehen. Man muss zwar etwas Zeit investieren, damit alles vernünftig eingestellt ist... aber dann hat man ein mächtiges Tool für Tracking, E-Mail Benachrichtung und mehr an der Hand!

Animesh and Aditya in support answered all my questions excellently and resolved all the issues I have in a very timely manner. Highly impressed! Can't recommend the functionality, product and support enough!

Sadhan was very helpful in assisting me in setting up Aftership emails for customers. We just moved over from BigCommerce, and on that platform, I have used Aftership for about 10 years - highly recommended!