So Not Size Zero

Blown away by the exceptional customer service and integration of this app by the delightful Aleena, who was encouraging and patient and delivered as per what I wanted, an awesome gem to have! (: Smrithi was also helpful and kind in providing follow-up responses but it would have been even better if he/she had offered right from the start to install or integrate on his/her initiative. Will update my review again after I have used this app for some time, hopefully it will be able to bring back sales! (: Thank you so much for your wonderful review! We're thrilled to hear that Aleena was able to provide the support you needed and help you achieve the setup you were looking for. Your kind words about her patience, encouragement, and dedication truly mean a lot to us. We also appreciate your valuable feedback regarding the integration support. We'll certainly take this into consideration and work on being more proactive from the very beginning. We hope the app helps bring great results and more sales to your store! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

Asmita has been very patient and kind to guide me through the proper fixing of the broken Aftership url link of my store and I greatly appreciate it. However, screenshots (that were meant to guide me) sent by both agents through the chat were blurry and pixelated though. Hope the company could look into affixing this. Also, it would have been perfect if agent could offer to fix it for us. App could be finetuned by introducing more postal options to track such as Royal Mail UK and etc as it does not show the tracking when Royal Mail is selected but shows up when Singapore Post is selected as the tracking company.

Downloaded the app and although the chat support Rosa took some time to get back to me, I'm glad that the app is finally working well on my store after getting some assistance from Rosa and their tech team. It would be great if they could take a shorter time to provide answers and instantly provide 1:1 installation support for customers though (as some of us are using a third-party template downloaded from Envato).

UPDATE (AS OF 2 DECEMBER 2025) I definitely DO NOT recommend this app anymore as despite being a high-tier paying loyal user with their company for many years, they have recently discontinued the "Show Social Proof Popups" feature silently and without informing store owners about it too, until I asked the chat staff. I was totally appalled at how I'm being treated and it's no wonder our sales have suddenly saw a sharp dip due to the 'facade' of inactivity around our website store. ------------------------------------------------------------------------ Been a user of this amazing app for many years now and I couldn’t recommend this enough! Mercy, the agent that was assigned to me, was nifty and very helpful and polite and most importantly, helped me to solve the problem of my widget not popping up for my mobile site and I’m very pleased with her work!

Have been a loyal user of this app for many years now and I'm very pleased with the services provided by Manoj and Mayank. The table has been presenting itself well to my customers to keep them better informed of shipping fees and I would definitely recommend this app to others as well! Keep up the good work! (:

Update 24 August 2025 2:18 AM My Judge.me reviews were being blocked somehow by my other sections due to a malfunctioning of some codes in my webstore and I'm very pleased that Daniel had helped me to acquire some help from their technicians to fix them for me and I'm glad to report that everything is working well now. Thank you to Hamza for the kind follow-up as well! (: So far no regrets from installing the app that does its job well and the dedicated customer service despite the hefty price tag! ((: --------------------------------------------------------------------------- Update 14 October 2023 9:51 PM Grateful and thumbs up to Mbarek for being patient to attend to my needs and helping me to do up my request nicely! (: --------------------------------------------------------------------------- Installed this quite some time ago but have been putting off importing reviews from another app for a while now, decided to get down to it today and I'm glad that I had the help of Hoang (who helped me to import every review when I encountered difficulties to upload the csv file) as well as Don (who advised me on how to check whether all my reviews had gone through). I was initially apprehensive when I read all the 1-star reviews but glad I took the leap! (: --------------------------------------------------------------------------- Update - 04 October 2023 3:37 PM HUGE THANK YOU to Felix who has been aiding me in installing pretty much everything and being so patient and nice! Even helping me to check on letting the reviews appear in Google review! You are a gem! (:

Been using this app for two years and it has been effortlessly informing my customers of the expected delivery and the app fees are reasonable too, wasn’t expecting much from customer service but the support team completely exceeded my expectations, even going as far as to provide a demonstration video upon my request for a guide so I can do it myself in future.

Been using this app for more than 2 years now and I'm pleased to report that everything is working well as needed although there was a slight faux pas on my end from enabling the app to work on my storefront but Andres M. was very patient and guided me even though it was a very idiotic mistake on my part, very pleased and delighted to have this app to show shipping rates quickly to my international customers! (:

A big thank you to the awesome Liz Le, the agent assigned to me, for helping me to do up the wishlist function on the website so quickly and being very patient with me despite my panic attacks as I didn't realise that one of the other apps I downloaded was causing my website to malfunction and she calmly proceeded to rectify it for me and even narrowed down the fault to this other app that I downloaded. Amazing how everything is free although I had to admit I was initial skeptical about how this app would perform and I absolutely highly recommend this app! (: Please note that they do not work on weekends therefore do anticipate replies only on weekdays and they do not really check their emails so I would strongly suggest that you contact them via their company's support form assigned to you after accepting the collaborator's request.

Baka has been very delightful and helpful in assisting me in checking that I'm all good as I got confused after receiving the email from Omnisend that my app wasn't working well due to the banner on my webstore.

Dedicated support team which goes over and beyond to offer wholesale pricing solutions! Downloaded this app to try with zero expectations, and I'm especially impressed, considering that this app is free! A big thank you to their development and tech team and support advocate Haley for assisting me on this! (:

Dedicated support team which goes over and beyond to solve your wholesale pricing needs! Downloaded this app to try with zero expectations, and I'm especially impressed, considering that this app is free! A big thank you to their tech team and support advocates David and Haley for assisting me on this! (:

Pretty expensive app but it's worth every penny! Support staff Ovidiu is very prompt in replies and proactive in reaching out to help install this app! ((: Tried it on one collection and hope I can use different product warnings on other collections as well! ((:

Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs! Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟

Been using this app for more than 4 years now and every single time their customer service agents and tech team never fail to impress me! (: Rossie is the woman to look for, she is very friendly and patient and never fails to check in with me whenever a customisation is made! Their tech team is also very fast and accomodating to make even a slight change or tweak to suit my perfectionism! HIGHLY RECOMMEND DOWNLOADING THIS APP AS IT ALSO SWITCHES INSTANTLY TO YOUR CUSTOMERS' COUNTRY BY TAPPING ON THEIR IP ADDRESS, WHICH RESULTS IN SALES! $$

I would definitely recommend this app as I had recently moved to a new external theme (not supported by Shopify), which meant that I needed lots of tough customisations done (such as the moving of the "Frequently Bought" section as well as the editing of the font size and type to be similar to my theme) and to be honest, I had low expectations at first but Sarah and her dev team impressed me so much as they were so on point, on the ball and had everything done to a T. A+ for customer service as well as she was so polite and assuring throughout the email conversations!

Just switched over to a new theme and I'm glad to report that despite being a customer for about 5 months, customer service is still as prompt and Matty had immediately followed up on my request to reintegrate it properly such that the announcement bar would appear neatly on my site's header! My only gripe would be that the app would be even more perfect if they could introduce more coloured banners and easy customisation for the banners for the various shopping seasons and sales! (:

Recently switched over from another Instagram Shopping app due to high cost and I'm rather delighted with how clean the design is and how the reels can be automatically played on the website! (: Requested for help to integrate the app into the website and it was answered within the same day by Inês! Kudos to her for helping me with making the window pop out as well. Feedback-wise, it would be better if the app allows us to include more than one Instagram account and would be even more perfect if the product shows the price and variant available as well as the ability to add to cart within the pop up window as well. Last but not least, please don't increase the price, thank you! (:

Had just downloaded this app, customer service seems helpful, hope the app works well in blocking users from some countries! (:

Been using this app for close to 3 years now and the support team is still extremely efficient and nice to talk to, speedy in rectifying any errors as well! I strongly recommend everyone to switch to this reviews app! (: Love how they let customers include photos in their reviews as well! ((:

Great and polite customer service that goes the extra mile with step by step screenshots on what to do! (: Just take note that they don't work on weekends so no one would replying to you until Monday!

Update as at 26 April 2020: Gesselle and her team have been a great help and a real delight in assisting me on tracking down my DHL E-commerce parcel that would have otherwise been lost and I'm extremely grateful for that. Thank you to Ryan for trying his best to reply to my feedback as well! Easyship support has been terrific although replies can be a little slow so be patient with them! (:

Have been using this app for almost a year now and I have nothing but praises for it as it enables us to change the font and colour to match the theme of our site. I love how it includes an auto-countdown timer to encourage purchases from customers. One good feature is that it displays delivery waiting times clearly, while enabling us to block off weekends. Ivan has also been quick and efficient in customising what I want so definitely 5 stars for me! (:

Fast and efficient installation by James once again, no complaints here! (: However, it would be even more awesome if they could verify instructions with the client to make sure the installation is done according to what the client wants and requested for.

Like the app design and concept but felt that it could be better if the tracking provided images of our shipped products for a much better customer visualization and experience. Would be even more perfect if the email template could be customisable such that we could include our shop logo in email notifications as well as auto-inclusion of shipped product images and perhaps a test email function so we could see how customers would receive our emails.

Toby was patient & persistent. App working perfectly in-store now, hope to get customisation orders!

Perfect and smooth experience with this app so far, although I think it would be even better if they provide a function that allows us to download the photos directly from the site (and thus allowing a better image quality too), so I do not have to download another app just for this purpose. However, that being said, Razi has been a delight, very earnest and helpful in helping me out, will continue supporting this app! -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 21 November 2018 Razi continues to be wonderful and assuring in his customer service (:

Amazing app that does what it claims, installation and options creations were definitely a breeze too, in comparison with other product option apps. Definitely one app I would recommend...furthermore it's free! (: Although I would also encourage to engage their paid services to do the installation properly as I did it myself but the appearance looked messy and the alignment was "off" in the mobile browser so in my opinion, the $20 one-time fee was worth it as it saved me time and headaches to try to fine-tune the code on my own. Logan was extremely responsive and pleasant to work with as he was very efficient and did the appearance as per my request. Thumbs up! (:

Very pleased with the integration and installation by their team, done exactly as per my request. Thank you Meghan! Will definitely recommend this app! (:

A must-have installation to bring security assurance to potential customers!

User-friendly, easy to navigate! Great app, would be better if they had a direct function to modify your pop-up window, instead of delegating to a third-party program like Canvas.