AirPower sync for Airtable
by BaseGenius · launched
View in Shopify App Store ↗Reviews (68)
I have been using Airpower for more than a decade, and it's the backbone of our tracking infrastructure. I couldn't be a bigger fan. Whenever there is an issue, or I would like to have something new synced into my Airtable, the team handles is fast and competently. I wish everyone would have customer service like this!
I have used this app for 4+ years across different projects. I've also tried all the competitors in moments of frustration. In the last 12 months Airpower has come leaps and bounds and truly is an exceptionally powerful tool to leverage and enrich any kind of data to power your store. Support is on another time zone, but overall responsive. Rich, searchable FAQ and support documentation would vastly improve the support experience.
Excellent app backed by outstanding support. We run a furniture e-commerce with ~7,400 variants and use AirPower as the backbone of our Airtable PIM — two-way sync of products, prices, inventory and metafields, including market-specific pricing. Setup is flexible and it handles a catalog of our size without breaking a sweat. What really sets AirPower apart is the support. I reported two edge-case issues (batching of market price list updates and Incoming inventory not refreshing on transfers) — both were analyzed quickly and fixed by the engineering team within days of the report. Clear communication throughout, no canned answers. This is how app support should work. Highly recommended for anyone managing their Shopify catalog from Airtable.
Developer reply ·
Thank you for the review, and for the kind words about the team. It is great to hear AirPower is working well as the backbone of your Airtable PIM at that catalog size, including market-specific pricing. Your detailed feedback was genuinely valuable to us. The market price list batching and the Incoming inventory refresh on transfers both turned into product improvements that now benefit all of our clients, and that only happened because you took the time to report exactly what you were seeing. We always appreciate feedback like that! If anything else comes up, we are here.
Easy to use. Great customer service
Developer reply ·
Thank you for the kind words! We're glad AirPower has been easy to use and that our support team was helpful. We appreciate you taking the time to leave a review.
Amazing app, lets us create all kinds of custom processes with no code. Rock solid for years, no issues with uptime or errors. Highly recommended.
Developer reply ·
Thank you so much for the kind words! We truly appreciate working with you over the past six years and look forward to continuing to support your business in the years ahead.
My experience with Airpower goes back around 3-4 years. We have used Airpower to sync data to Airtable and until some of the recent changes via Shopify's updates, it has sync'd pretty smoothly. Antonia and Daniel are responsive and helpful and really do a good job. Keeping up with Shopify platform changes would be a bit frustrating so I'm glad they are doing it!
Developer reply ·
Thank you for taking the time to share this — we really appreciate it. It means a lot that you’ve been using AirPower for several years now. Shopify’s recent platform changes have introduced adjustments for everyone, and when you're syncing millions of objects each day, it does take careful work to roll out updates smoothly. We’re glad to hear things have continued to run well on your end and that our support has been helpful.
I am very pleased with the help team, quick, friendly and to the point.
Developer reply ·
Thank you for the review - we appreciate you taking the time to share your experience. It’s been a pleasure working with you over the many years. Glad to hear the support has been helpful and if anything comes up in the future, we're here!
This app is a MUST HAVE for high SKU count stores. We manage about 500 SKUs and being able to sync the data to airtable for analysis, automations, and reporting is invaluable. I wouldn’t be able to run my store without it.
Developer reply ·
Thank you so much for this fantastic review! 🙌
Very useful for maintaining an Airtable mirror of our Shopify product data. Highly responsive customer service. Variant images are not always added when new variants are added, requiring a manual update to add the images.
I run a sleeper sofa business and AirPower has helped me grow so much. I used to rely on expensive CRMs. With AirPower, I can just use Airtable as my CRM and move deals through my pipeline easily. It’s saved me a ton of money, simplified my workflow, and let me focus on actually growing my business. As someone who’s a bit of a techie but too busy to overbuild, AirPower has been the perfect fit. I really appreciate how much value it’s brought.
Developer reply ·
Thank you for your kind words, we really appreciate hearing about your positive experience. We're thrilled AirPower has helped you ditch expensive CRMs and keep things simple in Airtable. Love hearing it's been the right fit for your business — we'll keep working to add even more value for you!
This app has been a lifesaver. We use it every day without fail, and works a charm. Really simple to setup, particularly with the help from the customer service team. Couldn't recommend it highly enough. 5
Airpower is an incredible tool, once you get the hang of it. We've got over 3000 SKU's, and roughly 100 metafields for our extensive product library that are all synced with our custom Airtable base. We started with the provided templates to get a handle on how it all works, but once we felt comfortable, we built it to suit our needs. If you're looking to do custom functionality, it does require a decent understanding of the Shopify API and how everything works.
Developer reply ·
Thank you so much for the kind words! We work hard to make the sync process simple and intuitive, while still offering the flexibility to support the wide range of use cases Shopify store owners have. We’re proud that our Shopify–Airtable sync infrastructure now handles over 3 million items every day.
This app was wonderful to use at the beginning, but has grown progressively buggy over the years with support offering little to no help. It is also not being updated to work with changes Shopify is making and is becoming increasingly obsolete as I need to modify about half my inventory data manually since there is no sync between Airtable and Shopify for those particular fields and when asked, I was told there were no plans to do so.
Developer reply ·
We're sorry to hear that your experience hasn't met your expectations — we truly value your feedback and would like to clarify a few points: - The last time you reached out to us was over four months ago. At that time, we were still working on the product category fields as part of the big API changes that Shopify was forcing all apps to go through. The product category fields are now live. - Regarding the inventory syncing issue, it was due to inventory tracking being disabled for certain products in your store. We provided guidance on enabling this feature and instructions on how AirPower can automatically activate inventory tracking for you. We sincerely regret that your recent impression of our service hasn't been positive. We intentionally roll out changes gradually because we support thousands of stores and manage tens of millions of item syncs weekly. Each update is thoroughly tested to ensure reliability and uninterrupted service for all of our customers.
Not Powerful. I agree with the other reviewers; it works but if there were another app, I'd switch. Pros: nice way to manage inventory with tons of parameters. Shopify admin UI isn't built for bulk editing. This is. Fairly elegant and dynamic solution. Customer service is fairly responsive though slow (days), and their best-fit customer is definitely someone tech savvy and capable of problem solving on their own. Cons: Extremely slow sync, unusable if overloaded - the dashboard will not even load. Come back tomorrow and hope for the best. And if you want to be able to segment your sync to avoid this, you have to pay EXTRA! Even at 200 products, with metafields and images in the mix the sync is 30 mins+ every time. Troubleshooting is rather impossible at that cadence. Unlike other apps, Airpower is not really forward looking or frequently updated with the latest Shopify options. Development seems passive. I've been a customer for years and am looking forward to finding an alternative.
Developer reply ·
Hi there, and thank you for the feedback. Our sync from Airtable to Shopify syncs data as fast as Shopify allows. Shopify has a limit of how much data you can send it, and this limit varies with the Shopify plan your store is on. The servers running our sync are very powerful and feed Shopify with data as fast as it will ingest it. Also, we don't know which data in Airtable has been updated and which has not. For this reason a lot of our users use an Airtable view for their tables to tell us exactly which rows we need to sync. So that we don't waste time syncing data that hasn't changed.
Airpower has been a huge help in extracting data from Shopify and syncing it up with data from other parts of our business in Airtable. As a result, our business is running much more efficiently. And the support team is great!
Super Product and Super Service , the time I save each week with this product without any glitches .. The API just works 110% at all times Antonio & Daniel are fantastic to come back to support even on weekends !! Robert
Airpower has been a lifesaver for our business! This app efficiently syncs data from Shopify to Airtable, making data management a breeze. The setup was straightforward, and I love how it allows for customization, so I can choose exactly what data I want to sync. The real-time updates ensure I always have the latest information, significantly improving our workflow. Plus, the customer support is responsive and helpful. If you’re looking for a reliable tool to streamline your e-commerce data management, I highly recommend Airpower!
Amazing app! It allows us create so much bespoke functionality via Airtable bases/automation/interfaces and replaces the need for a plethora of apps. We recently installed it on our second store after having so much success with it on our first. We've used for a number of years now to track detailed inventory for our print operation, and on our new store we use it to track commissions on profits and manage licenses - all of which syncs nicely back to Shopify. It basically brings the near infinite flexibility of Airtable to your Shopify store. We had a few teething problems when starting out and their support team was super-quick to respond with a resolution. It's really the cornerstone of managing our Shopify data - highly recommend.
Antonia and Daniel are amazing! They always go the extra mile to help out. Antonia even hopped on a call with me so quickly to resolve an issue we were having. You can really tell they care. I really cannot thank them enough. All app developers should be this responsive. In terms of the functionality of the app, it helps us operate our small shop tremendously.
We've been using airpower to sync our airtable to shopify for a few years now! It has honestly changed the game for our ecommerce company and we have been happy with the airpower features and services. We had some sync issues a few months ago (due to me changing some fields in airtable), and Antonia jumped on a call with me and helped us get back up and running quickly and helped optimize our syncs to work a little faster. Would definitely recommend airpower to other small ecommerce brands!
Love this app -- AirTable is incredibly helpful and AirPower's sync profiles make connecting a Shopify store super easy and very straightforward. Huge shout out to Antonia on their support team, they're always quick to reply and even proactively reached out more than once when they saw potential issue. Looking forward to using this app for a long time.
AirPower is a great Shopify and Airtable integrator that makes it easy to sync your data between the two platforms. I've been using it for a few months now, and I've been really happy with it. One of the things I like best about AirPower is how easy it is to use. With the Expanded Template the setup process is simple and the interface is very intuitive. AirPower also offers a lot of flexibility in terms of what data you can sync. You can sync products, orders, customers, and even inventory levels. In addition to being easy to use and flexible, AirPower also has great support. I've had a few questions about how to use the app and Antonia has been very helpful. Overall, I'm very happy with AirPower. It's a great way to sync your Shopify and Airtable data, and the support team is excellent. I highly recommend it.
Airpower is by far the most useful & powerful Shopify App I've used and have benefitted enormously by leveraging it's functionality in 2 separate e-commerce businesses over the last few years. There are so many things I simply could or would not have done due to the amount of extra resources it would have taken without being able to rely on this sync between Airtable & Shopify. And they have great support too - thanks for talking me through the images sync Antonia!
As someone who has been managing an e-commerce business for quite some time now, I have come across a fair share of apps that claim to help streamline my operations. However, I can confidently say that Air Power has exceeded all expectations and has become an indispensable asset for my Shopify store. Air Power's integration between Airtable and Shopify is nothing short of a game-changer. This app has made my workflow smoother and more efficient than ever before. Not only does it seamlessly sync my data between the two platforms, but it also enables me to automate processes that would otherwise consume an excessive amount of time and effort. The user interface is incredibly intuitive, making it easy for both novice and experienced users to navigate. Moreover, the customization options provided by Air Power are unmatched. I can now effortlessly tailor the app to suit my business's specific needs, which has led to improved productivity and organization. One of the most remarkable features of Air Power is its robust support for real-time updates. This has been a lifesaver for my business, as I no longer have to worry about manually updating information across both platforms. The app automatically ensures that all my data is accurate and up-to-date, which has significantly reduced errors and discrepancies in my inventory management. Lastly, I must commend the exceptional customer support provided by the Air Power team. They have been extremely responsive and helpful whenever I've had any questions or needed assistance. It is evident that they genuinely care about their customers and strive to deliver the best possible experience.
I'm still learning how to use this app but everything I've been able to do so far is great. Customer service is also very prompt and helpful.
I am giving this a 1 star rating for now, as the app seems abandoned to some extent. This is a warning for new users. The support will answer (and is generally quite quick) but features and sync fields are slowly being deprecated. Despite the GraphQL api now being the superior api, there seems little willingness to support it. This means that basic fields such as product type is no longer supported. Metafields are supported by they will slow down the sync to a halt. It will literally take you 6+ hours to finish a sync, if you have a fair amount of metafields and products. This is also something use of the GraphQL api would alleviate. This is a huge thing, as Shopify is betting on metafields in a big way. All in all the app does function but you will bear a large cost tying yourself to this app down the line, as it looks right now. I hope in the future that I can come back and change this rating.
Developer reply ·
Hello. As mentioned in our conversations with you, no, the app is by no means "abandoned". In general we have to move slowly when introducing new sync data elements. We sync millions of items per day for our clients and every change has to go through extensive testing, as any downtime has massive and immediate implications for our client stores. And no, fields like product type are not going away - the GraphQL API has a different way of setting it. Finally, metafields take time to sync irrespective of which of the two APIs you use. When syncing data to Shopify AirPower always pushes data as fast as Shopify will allow within its rate limits.
Super impressed with this product and team. We have 4 shopify stores that we brought all together with Airpower and Airtable. This has been super helpful to get a grip on all of our data in one place and perform bulk operations. For instance, we just created synced 30+ collections with images and descriptions to our stores. The product works perfectly when setup. Antonia from the support team has been super helpful. She has jumped on calls with us, been responsive to support requests, and has helped us get everything stood up quickly. I recommend this product to anyone looking to bring multi-store management together. Airpower has been game changing for us
Update 25.05: We are moving more and more of our store data over to Airtable. We have used airtable to keep track of all our collections, metafields, developments, customer feedback, and more. And Airpower is making it easy. Want to automatically keep track of your backorders? Make a filter for your orders in Airtable. Need to quickly find out which affiliate orders got canceled to dispute the commission? Make a filtered view for that too! If you combine it with a good tagging app, you can automate anything using this setup. Easily one of my all-time favorite apps. And the install/trial process is probably the smoothest I have ever seen. You can safely install the app right away, and take your own time to set it up since YOU activate the trial yourself. Why isn't this the norm? It also works just as it's advertised, providing setups for syncing both ways, at your own terms. And mapping fields is a breeze too. We are currently using it to sync our entire product catalog with Airtable. Mainly to better manage our metafields and get all staff on board. But having all your products living in an airtable also provides you with much better options in terms of working with products in bulk. You can set up filtered views with only published products, only products without empty metafields, and so on. It allows you to work with your metadata on a whole new level. The customer service is also great, and the pricing is on point. Highly recommended app
Excellent support, easy set up and very happy with the results. I now have much better access to customer analysis and its been very useful for creating customer tags for us with segmentation and Shopify Mail.
I've been working with Antonia since end of Dec 2021. She is a phenomenal individual!!!! She goes above and beyond and helps resolve ANY issue I have. She's available at almost any time and is genuinely one of the kindest people I've ever met. Thanks to her, I've been able to fix SO many things on my site. Pro's of using Airtable: (Other than the splendid customer service) - Change almost any aspect of your product information in bulk. If you're like me and you don't like to download and upload again, this would work. - Upload new inventory (EASILY) - it takes a bit getting used to but Antonia stayed on a call with me for well over 2 hours showing me every little thing and even running a test. It took me that long because my products are a bit more on the complicated side (or so I hear from just about every app CS team). - Run automatic sync updates - SO much easier than learning how to use Matrixify, Syncee, or any of the other apps. Don't get me wrong, they're all wonderful with great CS but this one was the easiest to figure out - you can even make copies of what you start with in case you screw up (which I did so many times) but it's easy to fix if you follow the directions. - They keep adding in new features which only makes the app even better. Con's - absolutely non as of yet. Everything I have an issue with is resolved or assisted with immediately. New product upload - Believe it or not - this app just saved me 3.5K - rather than outsourcing my million and one variant products, I was able to fix up my new product files and have it set to upload in just a couple hours. Obviously the 1K variant limit holds for any product upload - but if you are not in a time crunch and you're okay with having 1K variant uploads a day, then give this app a shot for new product uploads. If you have the patience to learn - this app will save your life with mass product updates, uploads, etc. Give it a try and see! :) True me, once you get the hang of it, you won't go back.
This app will make you feel like you have superpowers while running your store. I highly recommend it! We've got thousands of SKUs, a ridiculous number of variants, and so many different data points that need to be managed, edited, updated, etc. AirPower has helped take the sting out of managing them! We use ShipperHQ, another highly recommended app, and needed a way to apply settings through metatags without going product to product. AirPower fits the bill. We have been able to update a large number of products with the necessary information much faster than I imagined. Even taking the time to learn AirTable, we saved countless hours. Even though I would consider myself an Excel/Sheets wiz, there is a bit of a learning curve to AirTable in general. Antonia on AirPower's team has been EXTREMELY helpful! I've sent over questions so many times that I've offered free coffee gift cards as an apology, lol. The response is always quick and very helpful. They've got the heart of a teacher here, which is a big help when learning how all of this works.
Added customer tax settings quickly upon request. Syncs the majority of our data. My primary complaint is the data limitations in AirTable, AirPower has been reliable, time-saving, and responsive to support requests.
This app is the backbone of my e-commerce business. Airtable has become an amazing and incredibly powerful CRM for my Shopify store and this is only possible due to this app. The app is incredibly reliable, even when transferring a huge number of data points, and the support is very good.
Really like this. Allows us to build very custom tools on top of Airtable. But I wish Base Genius had a knowledge base and more detailed technical support FAQ.
Great app that's saved us a ton of time. Customer service is really solid. They'll help set you up, and continue to help every step of the way. Highly recommended!
A great app to send data to airtable. Great service too. My questions or requests have been answered promptly. They even let me know when the connection is broken for me to fix on my end. I would definitely recommend.
It's so much easier to use Airtable for complex tasks and manipulating data than Shopify. Depending on your skill level, this could be many apps in one and is an invaluable part of our workflow.
Does exactly what it's supposed to do and is flexible and stable. The setup can be a bit technical, but their support is thorough and fast, so it's never been a problem. Note that automatic syncing only goes one way - from Shopify to Airtable. Syncing back to Shopify has to be initiated manually. It would be an upgrade if this were some day solved, but even as it is, this app allows us a good workflow with managing our backend on Airtable. Again, stability and support are top notch!
We absolutely love using AirPower to link all our product info to our Shopify Store! Best part is the customer service! Fast, reliable and super helpful!
We've loved working with AirPower to connect our Airtable and Shopify data. The system is super straightforward and the team is wonderful! Thanks guys!
Antonia went above and beyond to help make sure my airtable was setup properly to sync with Shopify via AirPower. I needed a specific setup and I am an amateur with Airtable, but Antonia had no problem stepping in and setting things up for me - which I then asked him to tweak several times. Amazing customer service for their app! It also performs well and exactly what we needed.
Awesome tool, previously we were building our own integrations with Airtable using Zapier, but this app is so much easier. The price is right, too!
Love this app! Previously I was using Integromat (similar to Zapier) to synchronize our data to Airtable, but it took a ton of work because I had to build all the integrations manually. AirPower makes this so much easier, and way more reliable! Definitely worth checking out if you're using Airtable together with Shopify.
Works beautifully and smoothly. The developers did an exceptional job with taking into account so many different scenarios. He came up with a solution that is almost bulletproof, and truly liberates your data. Also,Daniel provides exceptional support. If you're using AirTable and Shopify, look no more.
Airpower has saved me and my team thousands of hours or work tracking production jobs. Awesome App! Excellent customer support and very easy to use. I highly recommend.
If you aren't using AirPower to manage your product data, you're doing it all wrong. The apps potential is almost unlimited once you start delving deeper into AirTable. Support is A+ and will do most of the heavy lifting for you, of which there isn't much! I can't recommend it more highly and only wish I had found it earlier
I use AirPower to sync our central Airtable BASE to Shopify. CS team has been insanely helpful in fine tuning the process to fit our exact workflow. I can not recommend enough. Managing products, pricing, images, stock etc is easier than ever. Great value.
Using this app with the help of BaseGenius' customer support was a no-brainer. Daniel from BaseGenius really helped us get up and running with daily syncs between our Shopify and AirTable in no time. Great customer service and even better app. Highly recommend!
I didn't realize how limiting the Shopify product management tools were until I randomly stumbled across AirPower one day. It all started with a better way to update photos and quickly snowballed into completely replacing Shopify's product tools. My company now manages thousands of variants from AirPower and we can do it error-free. We built error-catching into our AirTable base and a workflow you need to go through in order to enable that product for AirPower sync. AirPower has enabled us to transfer our entire company's product creation pipeline over to one place, removing duplicated data and reducing errors and saving huge amounts of time on product creation. We won't be giving up AirPower
This is the app we've been looking for since we started using Airtable. AirPower is amazing and so is the customer service. Highly recommended
Absolute game changer for order management and fulfillment. Managing the data and data views through Airtable instead of Shopify will significantly reduce the complexity for my clients. Plus it just works, it was like magic. Their support team is amazing as well.
The Real Deal - just press sync and watch the magic happen ;) including A+ support by the Basegenius team !
I have worked with MANY shopify apps from a variety of partners. The team behind AirPower is THE best. The software itself is incredible, it's powerful, and versatile. Daniel from Base Genius did all the heavy lifting for me, and got me operational in a day. I'm now building workflow automation backed by the shopify data now in AirTables which will help our business scale. Thank you!
A huge fan of Airtable, we were looking for a way to seamlessly integrate our Shopify store to Airtable - Airpower was the perfect solution! It is one of the best support systems for Airtable and has helped us better manage orders, sales tracking, CRM, and more. An additional bonus: their customer service is outstanding. Daniel was so helpful in setting up all the mapping for this app and that deserves 5 stars in itself!
Great support on the set-up and thank you Daniel for your patience. Sync perfectly and immediately to the AirTable. Created a table on Airtable to streamline our operations. Highly recommended! :)
Wow, I've never seen this level of support . These guys understand that syncing your store's data to airtable is just the first step. They go with you further into your business questions and challenges and, with remarkable patient, helps you answering each and everyone of your questions, with you Thanks Daniel for an amazing product, and support!
This app literally changed our ops over night. Customer support is great - they help you set everything up, and the app just works like a charm. If you are an airtable user, there is no reason not to be using this app. The monthly cost pays itself back immediately. We're adding this to all of our stores!