ClearSale Fraud Protection

Excelente!

Very resonable rates for peace of mind to weed out fraudulent orders. Very few have slipped through and when they did clear.sale covered us with no hassle. Attentive on the occasion we resubmit an order that was declined that we believe to be valid. Nothing but a great experience with this insurance against the fraudsters.

ClearSale Fraud Protection has been a game-changer for our business. The platform delivers reliable, accurate fraud detection while significantly reducing chargebacks and false declines. Their combination of advanced technology and expert manual review gives us confidence that legitimate customers are approved and risky transactions are properly handled.

Great customer service. We’ve worked with ClearSale for nearly four years, and their team has consistently helped protect our business. While messages escalated to senior support can take a bit longer at times, they always follow up in a timely and professional manner. We’re grateful to have ClearSale’s protection in place for our store. Thank you so much for taking the time to share this review! We’re thrilled to hear that our partnership over the past four years has helped support and protect your business. Our team works hard to provide consistent, reliable service, and it means a lot to know that our follow‑through and professionalism have made a positive impact. We appreciate your understanding regarding the occasional delays when senior support is involved — our goal is always to ensure you receive the most complete and accurate assistance, even if it takes a little extra time. Thank you again for your trust in ClearSale. We truly value your partnership and look forward to continuing to support your growth and security. ClearSale!

Um bom serviço, uma das poucas soluções de serviços digitais que contratei para o meu site e que entregam aquilo que é prometido. Desde então não tive mais problemas com Fraudes. Obrigado por compartilhar sua experiência positiva com nossa solução antifraude! Ficamos muito felizes em saber que conseguimos ajudar a eliminar problemas de fraude e cumprir o que prometemos para o seu site. Seu feedback é muito importante para nós e motiva nossa equipe a continuar oferecendo uma proteção confiável. Se precisar de qualquer ajuda ou tiver sugestões, é só entrar em contato conosco! -Jennifer

He colaborado con ClearSale por más de cuatro años y el desempeño de su equipo y producto han superado consistentemente mis expectativas. Su atención es cercana, profesional y altamente especializada, lo que ha permitido optimizar nuestras tasas de aprobación, reducir el riesgo en contracargos y minimizar de manera considerable los falsos positivos. Gracias a su presencia tanto en México como en Estados Unidos, ClearSale ha sido un socio clave en nuestros procesos operativos, brindando acompañamiento permanente, análisis oportuno y resultados sólidos. Sin duda, lo considero un colaborador estratégico y confiable para impulsar el crecimiento del negocio con mayor seguridad y eficacia. ¡Muchas gracias por compartir su experiencia! Nos alegra mucho saber que nuestra colaboración durante los últimos cuatro años ha cumplido, e incluso superado, sus expectativas. Sus comentarios son muy importantes para nosotros. Nos enorgullece ser un socio de confianza que le ayuda a hacer crecer su negocio de forma segura y eficiente, y esperamos seguir obteniendo juntos excelentes resultados. Si hay algo más que podamos hacer para ayudarle a alcanzar sus objetivos, no dude en ponerse en contacto con nosotros. -Jennifer

Mirella has been great to work with. Whenever we have an issue she always to go bat for us and we come out happy Thank you so much for sharing your experience and for the wonderful 5-star review! We’re thrilled to hear that Mirella has been such a great partner for you. Your feedback means a lot to us, and we’re committed to continuing to provide the same level of support whenever you need it. - Jennifer

Superb customer service and protection! Thank you ClearSale! Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our customer service and fraud protection. Your trust means everything to us, and we’ll continue working hard to keep your transactions safe and secure. If you ever need assistance, we’re always here to help! ~ Jennifer

Llevo más de 4 años trabajando con ClearSale y mi experiencia ha sido muy positiva. Su equipo siempre me ha brindado un servicio cercano y profesional, ayudándome a mejorar los niveles de aceptación y reducir contracargos, además de disminuir significativamente los falsos positivos. Con operaciones en México y Estados Unidos, ClearSale me ha acompañado en todo el proceso, ofreciendo soporte constante y resultados muy favorables. Sin duda, los considero un aliado confiable y estratégico para seguir creciendo con seguridad. ¡Gracias por sus comentarios! Es un placer para nosotros saber que somos sus aliados confiables y estratégicos para juntos construir un ecosistema en ecommerce más seguro. Nuestro foco es continuar brindando la mejor experiencia de compra, deteniendo el fraude y vendiendo más sin riesgo. ~Faye

ClearSale Fraud Protection has been essential for our business in the US and Honduras. It gives us the peace of mind to focus on growth without the constant worry about fraud. The app works smoothly in the background, letting us avoid the stress of potential scams. Plus, the cost is fair for the level of protection it provides. ClearSale has become something we rely on every day. Thank you for trusting ClearSale! Let's continue to increase sales and keep fighting the bad guys. ~Carlos

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business. Thank you, Feature. Your partnership is extremely important to us and I'm glad I could help you on this journey. Our goal is to ensure you and your team have the best experience possible, and we will be sure to continue to do so. -Edu Pelaez

had issues, my account manager Mirella was amazing at helping. Hi Jon, Thank you very much for the feedback. I'm glad I could help, and it's always my goal to ensure you have the best experience possible. Don't hesitate to reach out whenever you need anything. ~Mirella

I'm writing this review on my first day using the service. My first impression is simply GREAT! Setting up and integration of service were so easy and straight forward. Then I had an issue with an order not submitted to Clear Sale for review. As soon as I emailed the customer service, I saw a lot of communication back and forth among customer service, technical support and sales to fix the issue and give me a quick decision. I realized the agent Kaio and analyst Yasmin did great job to coordinate among all departments and prioritize my issue till I got a resolution within few hours. I'm really impressed!! Thank you so much! Thank you, Kiddo Depot team. This means a lot to us! Glad we were able to give you reassurance from the first day and looking forward to our continued work together! ~Chris

Gracias a que instalamos ClearSale en supernaturista.com logramos apagar un incendio de contracargos y pedidos fraudulentos que teníamos. Nuestra tasa de fraude ha bajado considerablemente y adicional a eso, el servicio personalizado que ofrecen es muy bueno. Trabajan de la mano para la implementación, capacitación, etc... 7 meses y contando, vamos juntos al vender más, sin riesgo de contracargos, gracias por su preferencia. ~Carlos

It is not an exaggeration to say that ClearSale has saved my business. After a string of chargebacks due to fraud my company took some heavy hits, but ClearSale followed through with their side of our agreement and fixed the situation. I 100% recommend their service and will be a life-long customer. Not to mention Luisa and team have excellent customer service. 10/10 would have a beer with them. It has been a pleasure to work with you and thank you for your kind words! ~Luisa

I've had them for a couple of months, and I haven't had any problems. Anytime I need something, they're really responsive. Thank you for your feedback! We are always looking to make sure everyone benefits from ClearSale. We hope you enjoy having that piece of mind not having to worry about fraud any longer! ~ Connor Fletcher

Clearsale provides a no-hassle way of dealing with fraud. Although I can check up on orders myself, I'm no expert in fraud, so it's nice to have this running in the background, along with the peace of mind from chargeback guarantee. Thank you so much for the kind words! We look forward to continuing to work with you and your team :) ~Partnerships team

ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service. - Rahul, Asst Manager, ECommerce, The Jewellery Group Thank you Rahul and the team from the Jewellery Group! Great to hear we are solving a big problem and headache for the entire business. Looking forward to working with you all! ~Ralph

It has been great having that confidence with orders again after being stun with 1000 of dollars of fraud orders. Thanks Clearsale :) Great to hear Rebekah and that is exactly what we are here for. Looking forward to seeing the business grow! ~Ralph

The app does what it says. Big shout out to Ralph who took us through the process smoothly. Great guy with elite video game industry knowledge too! Than you Ryan for the review and chat about some nostalgic games! Looking forward getting the other site onboarded soon. ~Ralph

This app is giving us an extra layer of fraud protection which is really helpful in certain markets. Support has been excellent and setup was straight forward. Highly recommend. Thank you Luke for the review. Looking forward to see your product go global! ~Ralph

I would highly recommend this app if you are worried about fraudulent orders. We are using their service for more than a year for other websites and it is a complete piece of mind. The approval and claim process is seamless. Thank you Sunil for your support and business. Great to be working with you. ~Ralph

Phenomenal team, and it does what it says on the box. Has brought significant peace of mind to our operation that was suffering outsized fraud liabilities. Thank you David for the feedback. Good to know hear that everything is working. Looking forward to see the business grow. ~Ralph

The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale. Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure! ~Ralph

I have used ClearSale for about 3 months now. My experience with the team has been amazing - efficient and responsive. ClearSale has helped me with so many high-risk orders, my team no longer needs to verify them manually, and they have also approved many medium to high risks orders that were "false positive" which is incredible. I would recommend anyone who needs protection against fraud and chargebacks to use ClearSale. Hi Mei, So good to hear that ClearSale is working for you and those examples are exactly what we want to achieve for our customers! ~Ralph

Easy to use, great customer service. We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale Thank you Nathan for your review and for having both websites with us. Look forward to seeing the business grow! ~Ralph

Top company, a must for fraud prevention and protection. Highly recommend, we would not sell anything with out clear sale on our side. Shout out to Ralph here in Australia. Thank you for all your support over the years and great customer service. Thank you Stephen for being with us for so many years and trusting us with your websites. Looking forward to catch up when we can! ~Ralph

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it! Thank you Sam for the feedback! Looking forward to catching up soon! ~Ralph

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business Thank you for the awesome review! Looking forward to seeing your expansion into other countries going live! ~Ralph

So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale! Thank you Carolyn for the wonderful review. We are happy that you found us and that we can help your business! ~Ralph

Great team support, easy to set up, and I am very happy with the service so far! Highly recommended! Thank you for the review and thank you for having the confidence in ClearSale to look after your websites! -Ralph

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk. Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future. -Ralph

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders. Thank you Kurt for the awesome review. Looking forward working with you and catching some big fish! -Ralph

Im very happy with clearsale thus far. I had a large sale a few days ago and it was flagged by clearsale, and then approved a few hours later. I really appreciated the assurance if gave me as a business owner. I love that I now have one less thing to worry about. Integration was also super easy. Thank you for your wonderful review! We're so happy to hear that you've had a positive experience and we look forward to working with you :)

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues. Thank you for the kind words and great to hear that the solution is working for you as we had envisioned. Looking forward to many years of working together -Ralph

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away! We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on. Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks. Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop. Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

In recent years, fraud has increased so much, that we couldn't make an online shop because we were afraid of fraud as our shop dealing with high-priced products, but we meet ClearSale, sold and shipping the products with confidence. Guarantee is also the biggest reason for choosing. Thanks for taking time to review ClearSale. We appreciate your partnership and look forward to helping you grow your sales in Australia and beyond!

I am not sure why this app has not been downloaded hundreds of times. it is hands down the best fraud app on Shopify, I tried several that were rubbish. this is the real deal used by some major companies like Disney. price is cheap per transaction, no monthly fees. support 5 stars, I was onboarded almost instantly. I was having major issues with fake orders, now I sleep well knowing the best of the best are on it, and even if one does slip through I am covered. anyone who is in a similar position to me, needing professional fraud software for a great price, this is the best option on Shopify by a country mile. Do not waste your time on the others, I did and all have limitations only this one is the complete package run by a true fraud organization, not just some developers who have made a fraud Shopify app, major difference. Thank you, Bruno, Connor, and Kaio for your help getting me set up. Kind Regards Rob - Owner, Rug Love Limited We appreciate your partnership and nice words Rob and Rug Love. We appreciate you giving us your trust to look over your transactions, and look forward to working with you for many years ahead! The team is here if you have questions moving forward.

We started using ClearSale about one month ago. It is a big relief for our sale team. No more guessing on fraud, and no more unnecessary rejections. The fraud verification result comes back quick, most time instantly. We highly recommend! Thank you Moonwalk USA! We appreciate having you as a partner and for giving us the nice review! Glad you are getting quick results and not having to hassle with fraud.