Tico Coffee Roasters
United States
Reviews (30)
We have been using this app for many years and have been super happy. I recently did some reconfiguration on our site and needed to make some changes and ran into a small glitch. I got a quick help and idea from Chelsea and within a few minutes all was working as I wanted it. Thanks support team!
We have been using GoodAPI for a while now as it fully aligns with our environmental and social responsibility values as a coffee company. Good API has allowed us to plant trees as well as remove plastic bottles from the environment making sure we do our small part in making a change. The team has been super helpful in getting everything adjusted to our needs and provide a full transparency to our customers what we are doing as well as allowing them to participate in our mission. The widget is easy to install and implement and feedback we are getting from our customers is great. And we have not seen any impact on loading speeds on our site so that is an extra bonus.
We have been using Captain Shipping Protection since the very early days they provided this app and are super happy. It has helped us offering a valuable offer to our customers that provides them with confidence that their orders arrive safe and if something should happen during transit that they get priority resolution and either a refund or a replacement product without any hazzle. The support team is super responsive and if we have any questions are getting us answers straight away!
We were looking at a combined solution for our pre-order products as well as allowing our customers to request notifications when out of stock items come back, and we are glad we found Stoq. The app integrates well in our technology stack (Omnisend) and is easy to install and get up and running. We wanted some additional modifications and the support team was super responsive and got it all ready for us. Great app and fantastic support and we can only highly recommend this app to any Shopify store.
Just discovered the app as we were looking for a solution that allows us to record partial offline payments from our wholesale customers. As you cannot take partial payments with manual resources directly in Shopify, this app is filling the gap and is exactly what we need. Thanks to Michelle we got over a small glitch that we had and now the app is working perfectly. Highly recommended for anyone who takes manual payments and has to split the payment or record partial payments.
Developer reply ·
Thank so so much for your review and patience with the little glitch we encountered. I'm happy to hear my app helps with your Shopify payment capture!
We have been using Pandectes GDPR Compliance for several years and have been super happy with the ease of use. We also have a tool that helps us stay compliant with GDPR compliance. We recently got offered a compliance check and we got some great suggestions from Konstantinos to make sure we meet all the regulations. He did a great job walking us through what we can adjust and also what to improve. Amazing support and a great team at Pandectes.
We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better. Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app.
We have been using this app to display badges as well as product highlights on our app store and we are super happy with it. The app is super flexible to create your own badge styles and it allows us to make it easy for our customers to find new arrivals, specials and highly rated products, as well as with the product highlights we are able to showcase the best flavors our coffees and teas offers. We just migrated from a Shopify 1.0 to a 2.0 team and had some questions on how to get some badges to show up and the team at Prime Product Badges Stickers was super helpful and that on a a weekend. Could not ask for any better support.
Developer reply ·
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We recently installed the app to give our customers a better view of when to expect their order and are very happy with Estimated Delivery Date Plus. Was super easy to install and configure and makes it easy to set clear expectations on when a product will ship and in what time range it will arrive. Thanks for a great app!
We are fairly new to reamaze (using it now for a little over a month) but fell completely in love. We have been using a different CRM app but their recent pricing changes and lack of attention to small business needs (I understand large companies are valuable customers but you should not abandon your first backers) made us look for an alternative. And are wee happy to have found reamaze. It was super easy to install and get configured to our branding and needs and we have so far seen great feedback from customers on our support and for the ease of use the chat and helpdesk. We are so happy we found reamaze and made the switch.
We love this app. Makes it easy for our customers to sign up for shipping protection and if we get a request to refund a package that was lost or damaged we do it. But as the occurrence is so low it allows us to keep the extra revenue for the protection and in the rare occasion something gets lost, we just pay from that extra revenue stream. This is the best way to handle shipping protection. We are so happy we found this app and replaced our old shipping protection solution. We save a lot and our customers are happier to!
We have been using another customer review app and have been looking for a replacement that has a more modern approach as well is easier to operate. And we learned about Fera and immediately fell in love. It was super easy to set up and customize to our needs. We had a few small questions about our implementation and the team was super responsive and helpful and had all our questions sorted out the next day. We could not be more pleased and are happy we found Fera.
We have been looking at a replacement for our current tracking solution to give customers real-time updates as well as tracking that integrates with Klaviyo. After looking at several options we came across TrackingMore and we did not have to look any further. Great tracking page, awesome integration with Klaviyo making it really easy for us, and great customer support if you have a question. We could not be more pleased and happy to have found this great order tracking app for our customers.
Developer reply ·
Hi there, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor. Best luck with your business! Chris|TrackingMore
We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us. The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy. We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately. We are so happy to have been able to add this new additional value for our customers in our online store!
We had been using a manually coded solution for our wholesale pages to be locked down from our regular webstore. But over time that became a big maintenance effort so we decided to look for a app solution on the Shopify app store. As we are already using the B2B/Wholesale solution from BSS we decided to give their login & lock access solution a try. And we are super happy we did. Allows us to lock down the pages we need access limited to our wholesale customers as well as is super easy to install and configure. We wish we had much sooner looked and switched to B2B Login & Lock Access, it would have saved us so much time. But now that we have this app installed we are happy that we no longer have to manually code our pages and it is all taken care of with the app for us.
Developer reply ·
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!
We installed the app as we were looking for a customer friendly way to get notified when out of stock items come back into our online store. We needed an app that integrates with Klaviyo (our email marketing platform) as well as Postscript SMS (our SMS platform) and this app just exactly gave us what we needed. We had a few questions before going live and the support team was super helpful and quick to get all our questions answered. We now ar able to level up our customer satisfaction one more notch and we and our customers could not be happier!
We have been looking for an app that lets us do true wholesale with quantity breaks but also individual custom pricing for our clients. And this app is exactly what we needed. And the best we can manually create orders now in the backend for those customers who prefer to call in rather than place their order online. Installation was easy and the support team is awesome in helping us making some specific adjustments for our needs. We could not be happier.
Developer reply ·
Thank you for your kind words and we're happy that the app works per your requirement. Please let us know at sales@bsscommerece.com if you need further support from our team. We are all ears!
Awesome app that makes our life so much easier. As a coffee roaster we have both Retail and Wholesale and several times are adjusting orders for our wholesale customers and provide special pricing for specific customers. This app has made all of this possible. And the team of Edit order is awesome, as we had a suggestion for app improvement and they immediately got onto it and within days added a new feature that saved us hours of work that we had to do before. I highly recommend this app to anyone who has the need to ever edit an order or takes in orders over the phone and has to enter them. It is the best order editing app we could find.
Awesome app. It is super simple to install and configure, nice and clean interface and great functionality. If you are looking for a great SMS Marketing app, definitely this is the one to go. And super fast and responsive support team. Ran into an issue with an integration and the team got it resolved quickly and made sure all is working as we wanted it. Also the app has all the key integrations in our tech stack for our store, so it is a perfect match and highly recommended.
The app was easy to install and to configure. We say the first upsells on the first day and since then they have been coming. We love the pre and post payment upsell capabilities. Also the team is fast answering any questions and offer great additional tips and tricks during and after onboarding to not only make the most out of One Click Upsell but also in general on how to improve sales.
Developer reply ·
Hello everyone Tico Coffee Roasters! Thank you for the awesome review! So glad to hear that you've been loving both the functionality and support OCU provides. So glad to have you onboard! Just reach out if anything comes up. -Team Zipify
We installed the app to get some labels for our BFCM deals and it was super easy to install and worked right out of the box. We had one challenge with another integration in our store that was a little more complicated but the support team and Stephanie got on it right away and resolved it quickly. Could not be any happier and would recommend this app for anyone looking for labels or badges on their shopify site! We are a really happy customer.
We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop. Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!
Great app that allows us to provide some special benefits (discounts) to first responders and a way for us to say a small thank you for their service. Easy to install and seamless integrated into the Shopify experience. Our first responders love it as it makes it easy for them to verify they are eligible and it is a no worry solution for us.
Easy to use and helping reduce image sizes and helped us to make our page load faster. Install was super easy and straight forward.
Quick to install, easy to use and a simple way to add watermarks or logos to your product pictures. Many more features still to explore.
We recently discovered Xero Bridge and we are so happy we did. We had it up and running in less than an hour and since we have started using it Xero and Shopify are in sync and reconciling our orders is finally fun again. This integration works flawless and if you have a question, the support is fast and super helpful. Strongly recommend is you use Xero and Shopify, as for us this is the best integration in the app store. We had been using Xero and Shopify since we started on Shopify several years ago. We started out with the original integration between Xero and Shopify from Xero and things were working ok. After several years that integration was handed over to a third party and that is when problems started to occur. So if you are in a similar boat, then Xero Bridge will resolve your issue.
The Tapcart team made the transition to our new mobile app a blast. The entire process just took a few days and we had our brand new app up and running and are now able to offer our customers a great experience when buying coffee and teas. We have seen an uptick in mobile sales and the Tapcart team is always there if there is any question and super helpful resolving anything related to the app. Thanks to Cole and Val for always having our back and making this the best mobile shopping experience for our customers and the best app experience for us!
The Returns Center app simplifies and automates our return process and was super easy to install and get integrated with Shopify. It is a big time saver in handling returns for us and would recommend anytime to any Shopify Store who allow returns.
Super easy to install and get integrated with Shopify and Klaviyo. Our customers love the new service we offer with Shipment tracking pages and email notifications. Would recommend any time and should be something every Shopify store integrates to keep customers up to date on their shipments!
We love this app. We have been using it for several months and could not be happier. Not only makes it easier for us to gather product reviews but it also has helped us attract new business. And if you ever have a question, support is super fast and gets you right back on track within minutes. And all features you can think off are in the app. Easy to install and get going.
Developer reply ·
Hey there, Thank you for your review! We are so glad that Stamped.io has made collecting UGCs easier for your business! Loads of love from our support team to you for your kind words and encouragment :D