← Merchants

Rug Love

United Kingdom

Reviews (31)

★★★★★
Shopify

amazing best tracking app and help. 5 Stars

on Track123 Order Tracking · 21 days using the app
★★★★★
Shopify

The app is brillant and exactly what I needed to tweak and improve fonts on certain areas of my site. Simple straight forward app that does what it should easily. Customer service, from Chris was exceptional and helped me in a matter of minutes. Much appreciated. 5 Stars

on Fontio ‑ Google & Custom Fonts · 2 days using the app
★★★★★
Shopify

perfect for exporting collections. Amazing App

on Altera ‑ Export and Import · 6 days using the app
★★★★★
Shopify

Bundlex has revolutionised our approach to boosting our average order value (AOV). As a retailer of rugs and runners, this app enables us to create targeted offers for complementary matching products that perfectly match our inventory, allowing us to provide targeted discounts and promotions effectively. The user experience is excellent, with a straightforward layout that's easy to set up. The app has more than paid for itself, consistently driving our sales upward. I highly recommend it—definitely a five-star solution!

on Bundlex Product Bundles Upsell · 8 minutes using the app
★★★★★
Shopify

This app is an absolute lifesaver! I encountered an issue that caused multiple products to be altered or deleted, but the support team was exceptional—they quickly restored everything to a previous version before the problem occurred. I can't thank them enough; every store truly needs this app. You might not realize its value until you need it, but when you do, it’s invaluable. I don’t know how I would have recovered from this mistake without it. 5 stars all the way—definitely not worth the risk of going without it!

on TinyBackup ‑ Backups & restore · 7 months using the app
★★★★★
Shopify

This is by far the best AI Chat Bot on the Shopify app store. I have tried pretty much all of them and they are glitchy and do not understand the nuances of a conversation so fail to provide a high level of support. Answer AI I can 100% vouch for as being a far superior and more intelligent app. It has been a game changer for our customer service, It understands everything a customer can ask and provides instant answers cutting down our support needs by circa 70%. The team is brilliant and went above and beyond to onboard and customize the set up to our needs. in 2024 every business needs and can benefit from this app, it is a no brainer and the best of its kind in the market place.

on AnswerAI Chatbot & Live Chat · 13 days using the app
★★★★★
Shopify

This app is flawless. Tried a few of the address validation apps but none quite did the job. This app is by far the best, great UX and design, simple to use and has more features and details than any of the others. Really solved a big issue for us, the app is a no brainer - Every store should have it, there is no reason to not. Support was excellent within 2 mins, and very nice to speak to. app is 5 stars and the best on the shopify app store. I have tested them all.

on AddressGuard Address Validator · About 13 hours using the app
★★★★★
Shopify

Excellent App. Simple one-click setup. Job Done. We were having issues with PayPal holding payments, since using the app, it syncs all our orders and tracking info on auto-pilot and we are now being paid with no issues. Thanks, guys, great app, simple, with no effort from us, and most importantly it just does the job and works. 5 Stars.

on TrackiPal PayPal Tracking Sync · 4 days using the app
★★★★★
Shopify

I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.

on Yagi Order Cancellable · Over 2 years using the app
★★★★★
Shopify

amazing app, great UX and features. customer support was instant. tried a few of these and this is better than the paid options. 5 Stars

on Pop Convert ‑ Pop Ups, Banners · 10 minutes using the app
★★★★★
Shopify

I have tried many of the tracking apps and this one stands out as the best based on features, notifications and price. The only thing better than the app was the support from Ashley, I had a small issue with getting tracking to sync up to my site which they have gone above and beyond to try and help. 5 Stars.

Developer reply ·

We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services . Best regards, The Trackingmore team

on TrackingMore Order Tracking · Over 2 years using the app
★★★★★
Shopify

This is an amazing app. The only thing better than the app was the help and support from Louisa and Ember who really were amazing, they customised a small issue I had with the app and now it works perfect. I moved to this app from Ced Commerce, I can tell you this is far superior in every metric, Ced commerce was too glitchy, I tried almost every app for Etsy and Ebay and this one stands out, it has the best UX by far, is easy to use and looks and feels nice, But mainly it has no bugs at all, everything just works smoothly. Another important point, I tried a few etsy app that was a % of your sales. I can honestly say that for the price, features and useability this is the best app on the app store for Etsy and Ebay. 5 stars.

Developer reply ·

Hi there, Thank you so much for your kind words! We're so glad that you're enjoying LitCommerce and that you found Louisa and Ember's support helpful. We know that integrating two platforms can be a challenging task, so we're always happy to provide our customers with the support they need to get everything up and running smoothly. We're also glad that our team members were able to answer all of your questions and help you get the most out of LitCommerce. We're always looking for ways to improve our services, so we appreciate your feedback. We'll be sure to pass it along to Louisa and Ember, as well as the rest of the team. Thanks again for choosing LitCommerce! We hope you continue to be a satisfied customer for many years to come. Sincerely, The LitCommerce Team

on LitCommerce eBay Etsy Amazon + · About 2 months using the app
★★★★★
Shopify

Amazing App And Amazing Customer Support. Cannot Recommend Highly Enough. I tried a few price match apps but none were quite right for our needs. I must say the support from Oleksii and team was the best I have received in almost 4 years on Shopify, They went above and beyond and customised their app to our needs and website so now it is perfect and a game changer for us. Having tried several similar glitchy apps, I can say this one is rock solid with no issues, you can tell you are working with pros who know what they are doing. Thank you guys. 10 Stars!

Developer reply ·

Thanks a lot! We're happy you liked our app

on Mega Better Price · 29 days using the app
★★★★★
Shopify

excellent app and adds functionality not in shopify. Support from Choong was prompt and resolved the issue. 5 stars

Developer reply ·

Thank you very much for your kind words! Glad that we are able to help :)

on Blog Filter & Blog Search HUE · 1 day using the app
★★★★★
Shopify

I love this app, It has solved several issues for us in one cheap app. Very easy to set up, and the UX and design of the app is amazing. I needed to tweak a few things, but Kien was there out of hours on a weekend and customised some things so they were perfect. I have tried a few product badges apps, but none were as good as this and the customer service was the best I have received on shopify 5 Stars.

on ShineTrust ‑ Product Badges · About 1 hour using the app
★★★★★
Shopify

I have used loox for a long time, and they always offer the best customer service. I had an issue and Rain went about and beyond even adding some extra code to my theme unrelated to their app, which was so good of them. cannot recommend highly enough, I did try several review app before Loox, and this one is the best. 5 Stars

on Loox ‑ Product Reviews App · Almost 3 years using the app
★★★★★
Shopify

Brilliant App, Moved from Schema Plus as their app would no longer work with my theme, Rakesh was amazing and set it all up for me in 1 day and now it is working great. rich snippets working again to improve google results and plus its cheaper app. so all round amazing win. Update - Had an issue with my schema Rakesh fixed it all. best support I have had on shopify. Thanks Rakesh

Developer reply ·

Thank you for sharing your kind review! We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂 Feel free to reach out to us if there is anything else we can help you with!

on Webrex: #1 AI SEO Optimizer · Over 1 year using the app
★★★★★
Shopify

The best upsell app I have come across, and I have tried them all. Customer support was excellent from Murtuza M. Thanks guys.

on Monk Free Gift with Purchase · About 1 hour using the app
★★★★★
Shopify

I moved to this app from the standard Shopify one - It is a million times better and worth it. the only thing better than the app is the customer service received from Milan, I had an issue for over 12 months that I was unable to resolve regarding a feed - Milan managed to get it resolved and I am ever so grateful. 5 stars.

on Simprosys Google Shopping Feed · About 1 month using the app
★★★★★
Shopify

This app is absolutely amazing - It has solved an issue we have had for over a year that no other app or developer could resolve. I tried them all. The only thing better than the app was the customer support from Max, without a doubt the best support I have ever received from any Shopify app. He went above and beyond and now our site is kept up to date in real-time saving us many hours of work and being much more efficient data-wise. I cannot thank Max enough. 5 stars and highly recommended to anyone looking to automate their business. it has allowed us to remove several apps like stock sync, meta fields, Order Export as this one does it all Best Wishes, Robert

on EasyCSV ‑ CSV & XLSX handling · 13 days using the app
★★★★★
Shopify

broke my store on the day i went live with black friday sale. Liquid error: Could not find asset snippets/aispeed_thirdparty.liquid

on AI Speed: Site Speed Optimizer · About 2 months using the app
★★★★★
Shopify

Norbert was amazing! just before black friday he installed the code and got the sale tags working for me. the best service I have had on shopify. the app is amazing and does exactly what I have been trying to find for some time without any luck. I will always be a customer and use this app going forward. Thank you Norbert

Developer reply ·

Thank you so much for your review and the kind words - very much appreciated. If we can assist you in any way please do not hesitate to contact us again!

on Heartcoding Sales & Discounts · About 3 hours using the app
★★★★★
Shopify

This is by far the best Affiliate/Influencer App. I know as I tried them all. others were either far too complicated with too many gimmicks, cost a ton per month, hosted externally so taking people away from your site. This is where Simple Affiliate just nails it perfectly - great price, very simple and easy interface that just WORKS as it should with no silly features. Best of all its hosted on from within your own Shopify Admin making everything seamless. Big shout out to Customer Service too who tweaked some of the CSS for me so it matches my store. A customer for life and already reaping big benefits from this app. Thanks guys 5 Stars.

on Simple Affiliate · About 1 month using the app
★★★★★
Shopify

Some of the best customer services I have ever received on shopify, Pratibha was amazing and customized the upsell to fit my store perfectly. 5 stars, thank you

on Bold AI Upsell & Cross‑Sell · 11 days using the app
★★★★★
Shopify

This App is 5 stars for a reason. I needed a mobile app to further grow my business. I trialed a few and found them either too basic and lacking or way too expensive for a small business unless you step up to the bigger price plans. Shopney hit the sweet spot of premium features at a great price. The customer service from Mellisa has been some of the best I have ever had on shopify. A customer for life with Shopney. 5 stars.

on Shopney ‑ Mobile App Builder · 14 days using the app
★★★★★
Shopify

This App is 5 stars for a reason! I trialed a few swatch apps that didn't cut it, before finding this one. It is the best by far. Solved a massive issue for me having a large multi-variant store. The App initially didn't quite fit how I would like on my product page. Lax provided without a doubt the best and most comprehensive support I have ever received on Shopify, developing the app to fit my theme and style perfectly. I really cannot thank you enough Lax - You have a customer for Life from Rug Love Ltd. Thanks again.

on Color Swatch King: Variants · 5 days using the app
★★★★★
Shopify

I am not sure why this app has not been downloaded hundreds of times. it is hands down the best fraud app on Shopify, I tried several that were rubbish. this is the real deal used by some major companies like Disney. price is cheap per transaction, no monthly fees. support 5 stars, I was onboarded almost instantly. I was having major issues with fake orders, now I sleep well knowing the best of the best are on it, and even if one does slip through I am covered. anyone who is in a similar position to me, needing professional fraud software for a great price, this is the best option on Shopify by a country mile. Do not waste your time on the others, I did and all have limitations only this one is the complete package run by a true fraud organization, not just some developers who have made a fraud Shopify app, major difference. Thank you, Bruno, Connor, and Kaio for your help getting me set up. Kind Regards Rob - Owner, Rug Love Limited We appreciate your partnership and nice words Rob and Rug Love. We appreciate you giving us your trust to look over your transactions, and look forward to working with you for many years ahead! The team is here if you have questions moving forward.

on ClearSale Fraud Protection · 6 days using the app
★★★★★
Shopify

amazing guys thanks for this big help for seeing what visitors are doing. and free too, what more you want.........

on Peek! ‑ Better Replay & Survey · 8 minutes using the app
★★★★★
Shopify

Most Useful App I have installed for my business - i stock thousands of rugs in many sizes, common in the industry not all are always available instead of letting customers down - i know have it auto sync inventory units from the suppliers via drop box every day. absolute game changer. struggled with one feed but Jor was top class in setting it up for me. 5 stars and recommend to everyone. some may think apps that do all the glam stuff are more important but for me having correct stock levels is a game changer. I fail to see how anyone can give this app less than 5 stars??? it promises to sync you stock..and does so via any medium you could wish for! job done.

on syncX: Stock Inventory Sync · 19 days using the app
★★★★★
Shopify

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

on Etsy Integration ‑ DPL · 9 days using the app
★★★★★
Shopify

I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

on Shopify Marketplace Connect · 6 days using the app