Shopify Collabs

Shopify has an outstanding and extensive API, yet they have no such API access for Collabs. It's the main drawback. I hope in their summer of code this year they decide to focus on this.

So far I am really enjoying the ease of use of this app. It makes it very easy for Content creators to partner with me and earn a commission. I would give this app five stars but I have two requests. I would like to be able to edit the gifts being provided to the collaborators to accommodate for discontinued products and/or new products. Also recently, whenever possible, I have been sending the invitation through collabs as well as through their email address whenever it is provided. I have had more of a success rate with people replying or accepting my offer to the emails I send rather than to the collab invite. One collaborator told me that she did not receive a notification of my collab invite but she did receive my email that I sent directly to her. So I'm not sure if there is a delivery issue there? Otherwise, I really love this app!

suggestion: improve more detail setup like: 1. Tier system - over certain amount, unlock higher comm tier 2. Exception setting for particular item : fix commission regardless tier 3. Make the comm rule clearer: how system execulete between: Any product / Selected collection / select product 4. Add "exclude product" from selected collection thanks !

Could you add a translation option? This is a key feature for multilingual stores. Thank you.

It would be nice if when you're going to invite users, that it would return to the page that you were on vs. forcing you to re-enter your search criteria and scroll back to the page you were on,

The creator engagement is low. I would also like better filters to sort my lists. When I collect creators, there is no easy way to sort the invited and not-yet-invited accounts within that list. This means that I need to go through manually for every step. It would also benefit brands to see if creators have even seen our invitations.

The app is ok for managing your own collabs. But collabs that you get from Shopify, i.e. collab applications are mostly SEO parasites. All they did about a year ago - get your coupon, add it to a coupon website and make money of your on your brand. Shopify tried to deal with this. What they do now is create a website that has some info from your website and add their collab link there. Some people click on their page found in Google and that's it - they make money of you. The more traffic your attract - the more well known your brand is, the more they will make money of your. BUT THEY WON'T BRING YOU TRAFFIC or any extra money. They will simply reduce your margins. So app itself if ok, but most collabs applying via Shopify are scammers. Also, if you have a subscription model, app does not correctly attribute sales.

What's great about this app is that it's free and built into Shopify. That simplicity can't be overstated. For 90% of people out there, including myself, it's plenty. But it's also very barebones. For example, the "recruiting" section features many influencers who are not registered with Collabs, so like why are they there? Also, tons of spammers sign up. I think I've had one legit person sign up in two years. Mostly it's me inviting people.

Love it, super straight forward, lots of creator opportunities, recruiting tab is good for finding your niche. Wish there were a few things like being able to directly see the content your affiliate made, wish there was a more streamlined way to add creators and view their content without having to hit the back button 4 times. Lots more information provided than other affiliate programs.

GREAT IDEA BUT 2.7% FEE IS CRAZY!

I'd love a way to search influencers by their niche (i.e. home, fashion, etc.)

The general sign up link doesn't work for small creators but small creators are also valuable for bottom funnel. Would be great to adjust it to streamline onboarding

Collabs is ok but it was better when affiliates could apply through the collabs app

I'm still thinking whether or not to use this app because it is confusing that the number of reviews with 5 starts is not too different than that with 1 star and there are very few ratings with 2 to 4 stars. Normally, when apps are good you see many reviews with 5 stars and a few with one star, and the other way around when apps are not good. But in this case the reviews are not helping me to make a decision. I will be interested to hear from Shopify what has been done to tackle the negative reviews or work arounds to avoid those bad experiences besides writing contracts which sounds too time consuming and expensive. For instance, are influencers scored by merchants so that I can easily know whom I can trust?

The Collabs interface and overall app is very helpful and easy to use - however it feels extremely limiting in terms of how brands can search for and discover creators that fit what they're looking for. Priority suggestions/wishlist from a brand using Collabs: -Better/more demographic search filters (Age, Interests, Local Regions) -Would love a "Top Suggested Influencers" page or tab that offers intelligent suggestions on creators we should reach out to -Make it easy to see when creators are ACTIVE on Shopify Collabs or add a "Badge" to creators who are more active than others (this would be HUGE for brands using Collabs)

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Shopify doesn't do enough promotion/recruiting to attract high level creators to the Collabs app. Having influencers with larger audiences would make it more of a go-to for brands and creators alike. And solve the "which affiliate platform should we use" dilemma that small brands and creators go through. As a small brand, Collabs is the most affordable, user-friendly way to share profits. Making Collabs the obvious choice should be a priority for Shopify.

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

I have only just activated this - and the idea is that I have given a Collaborator 10% off their first purchase and from there they will get 15% on every item sold. The items AOV is $250 plus. It remains to be seen if anyone will bite, however, I see I have nothing to lose and the process to get it set up and reach out to legit micro-influencers is easy. Let's see. I am new to this.

Conversions are not happening.

Initally positive, but after getting the first few sales through influencers I noticed that some sales weren't attributed to the influencer. I set it up so discounts don't stack and when the discount isn't applied it seems as though the sale is not attributed to the influencer, giving them lower and innacurate commissions which could harm future collaborations. Unsure how to resolve this as I went through all the settings and there seems to be no way to account for this.

We love this app, however recently we have been made aware of some issues that make it impossible for people to apply. Once they answer all the questions, the app won't let them do anything once they sign into their Instagram or other social media. Sometimes, it won't even let them sign in. Please fix this as it's impacting us a lot.

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

So Shopify! What is your suggestion for a new business that wants to grow and work with collars that doesn't meet the "$10K in sales in the last 12 months." This is a barrier for new shops! Thank you! Denise

Having issues saying i don't have permission and have to keep reinstalling. But people are applying fine via website. Could i please have some help with this. Thanks

I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?

Do not use this App if you have Markets in use with redirects based on location. The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market. If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless. Major design flaw unfortunately, spending weeks localising your website to end having to unlocalise it to use this app is a grim experience.

It's great for being a free app that allows us to manage influencers and also give influencers a way to manage their brands. However, it's extremely lacking some crucial features: 1) Can't add members manually, especially via a CSV file import, 2) Never in a million years would I know to click the Affiliates heading to see where to add new affiliate tiers, 3) Never in a million years would I know to click on the onboarding checklist to edit the application page. The UX is so strange in this app. So many things that are weirdly buried and lacking features, but can't complain because it's FREE.

The application for creators should be quick and seamless. Creators/Influencers are lazy and slow. They barely respond to their emails and DMs let alone create a shopify account and fill out an entire questionaire just to be added to our list. Ask the developers to work on this. It has a huge potential but the shopify registrations should be expedited. Maybe something like a login with google or facebook to speed it up

I haven't started using this yet but have a question. If influencers don't link their social media to this program, doesn't it mean that the only way for them to generate affiliate sales is through an affiliate link. Is this the reason for the link. This way they simply need to mention the @ of the store, and it still gets considered as a referral - a more natural one at that - rather than referrals only coming through via their unique link.

Do you understand the effort it takes to bring collaborators into a platform? Overnight, without any heads up, you broke the entire flow and deployed a buggy sign up process. And now people cannot join? Why would you do this? After Shopify takeover the whole flow became super confusing. I love my Shopify but this part of the product needs better judgement. Please get us back to simple.

There are things I really like about this app and things I do not. I think it is pretty easy to use and I like that everything is in one place. That being said, sometimes it glitches though. Also, I don't like the way the gifting works with it. I hate that to offer a gift you have to go through all your products one by one and add them, just to allow people to choose from them. I wish you could choose collections that people can pick from. I can't imagine what this will be like in the future as I add more products to my site. Also, I don't like the page that the members see when choosing a gift. it shows 1 product at a time and you have to scroll down through them all. It would be nice if the page had them 3 or 4 next to each other, as well as being able to choose what the page looks like to match with our website. I feel like there is definitely more work to be done on this to make it better.

The app is easy to integrate, but super buggy. The URL's it generates for affiliates don't work and I'm going on week 3 of waiting for someone from Dovetale to even answer my ticket. Really disappointing. Might have to remove this app for the lack of support.

Really like this app but there are some small updates that could be done to make it even better. For one, the fact that you can't create different templates for the welcome email is such a miss. We have to copy/paste/rewrite the welcome email to each affiliate we accept into our program. Also, it would be ideal if there was communication/emails to the affiliates when they made a sale - this would help incentivize and let them see how much they are making. Additionally an integration into Klaviyo would make it so much easier to communicate and do campaigns with your partners.

We just signed up but cannot find any documentation or videos explaining how set up influencer commission rates and we do not know if this works if we are offering an auto discount on products in our store now. We also cannot find any documentation on how to use the dovetale discover function to search for influencers. Some clear self learning documentation or videos would be very helpful.

The app itself appears to be easy to use and functional enough for a free app. We set it up easily and started to invite affiliates. However, we quickly saw that nothing was tracking. Our site is built in Webflow using Shopify + Recharge. We learned after the fact that Dovetale does not support this. This should be made clear UP FRONT. Making sure others do not end up in the same boat.