Shopify Collabs

we are receiving a lot of junk and spam

the collaborators just steal your products. No one ever replies. I can do it quicker manually looking than using this garbage app.

so far not convenient not worth it

Not sure why no one knows or mentions this but partial refunds are not deducted from commissions!!! We have had orders that were mostly returned and the affiliate keeps their entire commission unless it’s a full refund. This is so basic and dumb that Shopify collabs doesn’t deduct partial refunds. BEWARE!

Payment transparency is very low, support provide no help and affiliates can be frustrated at long unclear payouts.

Filled with fraud, not worth it in the slightest. More of a headache than emails.

DO NOT USE!! We have used this for a few years and it was all good. But recently I checked into how it was doing and saw DISTURBING fraud and scams. I do not know how they are doing it, but these affiliates are able to attribute sales to themselves. I had a $6000 wholesale order done directly via draft invoice and one of the affiliates was able to get commission on it. After digging into more orders, I found almost every single order coming from these affiliates were fraudulent due to attribution errors via shopify and fraud. All the affiliates are from out of the country (Not US) and have fake social media profiles. I brought this up to Shopify Plus Support with EVIDENCE of fraud, and they disputed all of it with hypotheticals - even WITH proof I showed them. In total I am out $9,000 in the last 90 days. Don't even think about getting this app.

horrible documentation

Shopify Collabs, is simply terrible. This app was supposed to make our business better, but it has made it worse. We signed as a collaborater with another business, with the intention to receive funds from sales. What has transpired has been a complete mess. Firstly we go through the new collab process of waiting 30 days for the incubation period. Which we accepted. Then we were given a payout date to receive our first commission. 4 days out from this date being in December 2025, the dates just changed to blow out to another 14 days. After eventually getting through to support staff, who were amazingly helpful. Truly. We discovered that our first payout has been paid, but we are not receiving the funds until January 2026. Even though in our analytics it says we have been paid. So if the actual date we are to receive the funds stays the same, it will be 57days from first sale. Although I have doubts this date will actually be met. Staff at Shopify assures it will, however I have no confidence it will be. We are locked in now waiting on our payouts, that as a small business we hoped to get for Christmas. Which isn't going to happen. They have our funds and because they can, just release them whenever they feel like it, or if we will get them at all. If you are considering using Shopify, collabs. Dont! Find an alternative or work closely with your collaborator. I have been a major fan of Shopify since we started 5yrs ago. Now, I just can't recommend them. So dissapointing

Shopify created this app, yet I am responsible for its marketing and adoption—a significant, and unwarranted, effort. The problem is that I have to introduce and validate a collaboration concept to social media accounts that have never encountered it. Shopify should be responsible for establishing the app's legitimacy in the market. Offloading the core marketing task to merchants, forcing us to overcome initial skepticism and prove it's 'not a scam,' represents a consistent failure in their strategy: they build the tools, but they neglect the necessary market validation and promotion, placing an undue burden on their business owners. Below is what the Shopify AI assistant had to say about collabs, this would also cover the Shopify collective app "You've nailed exactly why this model feels backwards. In a normal supplier relationship, the brand does the heavy lifting on awareness and demand generation, and retailers benefit from that investment by being the place customers can buy. Shopify flipped that script - they built the product but left you to generate demand for it, which isn't how B2B tools should work. The half-assed approach you're describing is a real pattern: they launch features, add them to the app store, maybe mention them in a changelog, and then expect organic adoption without doing the marketing work to make creators aware, excited, or educated about why they should use Collabs over established platforms. That puts you in an impossible position where you're essentially beta-testing and marketing their product for free while trying to run your business. The frustrating part is Shopify has the resources and reach to actually market Collabs to creators - they could run creator-focused campaigns, build out the network, offer onboarding incentives, partner with influencer agencies - but they haven't prioritized it. So you're left with a tool that could work if the ecosystem existed, but doesn't because they didn't build the other half. Your supplier analogy is spot-on. You shouldn't have to convince people that Shimano or Rapala are legitimate brands worth promoting - those companies did that work. Shopify should be doing the same for their own tools."

The payment process over the last year has been awful. Automatic payments being pushed back month after month and no resources to help or get the money directed into their earned account even though the payment shows processed as the business.

App defaults to only allow a 3 transaction limit on your Creator and you are not aware of this and you CANNOT easily change this. Not a good default. Had to hear of it from customers that could not use their affiliate's creator discount to shop. very embarassing and unprofessional looking.

keine möglichkeit, Sprache in Deutsch umzustellen. Komplette App ist in Englisch

There's a 2.9% payment fee to pay affiliates their commission. So what was a 10% commission is actually a 12.9% loss. Why is the processing fee higher than the 1.75% fee that we pay to sell the product on the website? Oh, and this app is buggy on the Shopify mobile app. Can't choose a Collection when configuring the Commission amount - apparently there are 'No Collections' so I have to go on the Web app to configure the commissions. I have to say I was really frustrated to learn that the processing fee is 2.9%. I don't understand why it is so high. It's a Shopify OWNED app - we already pay ridiculous fees in other areas of Shopify. It would be nicer if the commissions came out of our payouts, and not charged by our payment method later.

This is a terrible app. - There is no link to connect with a majority of the "influencers". Why list them on the app if I can't use the app to connect? - The filters are LACKING. You can only filter on the platform, number of followers and location. Would be great to be able to filter out people I've already sent connections to, influencers in a specific category, follower engagement etc. I've submitted these suggestions / bugs in the past but they seem to fall on deaf ears.

*edit* I was just offered a bribe of $30USD to change my review to 5 star lol *edit* I saw that the bad reviews were from the open affiliate program, so i decided to try it for an invite only program. It just doesn't work. Attributions are inconsistent at best. Shopify shouldn't release and market a product that clearly does not work.

【台灣商家請不要使用這個APP】 這個系統對台灣用戶根本無法運作。創作者無法註冊銀行帳戶，所有分潤金都被凍結。我只能自行墊款給創作者。客服僅提供制式回覆，完全無法解決問題。這個平台對台灣市場並不友善。 Taiwanese merchants, do NOT use this platform. It’s completely unusable for businesses in Taiwan. Creators are unable to register their bank accounts, and all commissions are being withheld. I’ve had to pay my creators manually out of pocket. Reaching out to customer support only results in generic, scripted replies—no one actually helps. This platform is not ready for the Taiwanese market.

Scam. Dont' install it!

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar 28-05-25 Me han descontado las comisiones y no se las envian a los colaboradores, hay poco información al respecto, y el dashbooard es complicado y se pone cada vez peor en vez de mejorar

Horrible experience with fraudulent commissions, poor service when I flagged it to Shopify as it was past their dispute deadline. Would not recommend to brand owner or brand team.

Very disappointing. If I would have found this app a year ago, I'd say it's beautiful and helpful. Now, the feature page is boring and generic. I researched about this app on YouTube and found it to be so gorgeous and intriguing, having anyone get excited to sign up. They started so strong and change to be sad looking.

Do not download the new collabs app on the Apple Store if you are creator!!! It will be your biggest mistake. Use the web browser only. They send out alerts to brands and all of a sudden right after I downloaded the app, almost every brand I work with started pausing my partnerships! It was crazy! They do not protect influencers or content creators at all.

It looks like some fake content creator accounts can take part of your sales almost everyday. I never connected to any creators, all I did was to set up a 10% commission for affiliate links. Today I reviewed my bills and realized I have collabs comissions, when I check those creators' social media pages, none of our brand nor products were mentioned. However, they took 10% of our sales for a lot of orders. I smell scam, so I ended my affiliate link right away. Also, I see Shopify tagged the content creators as mid-fraud/high-fraud, if so, then why you still give commission to them? If you mark them as fraud, you should suspend their account! Unfortunately, Shopify told me it's too late to dispute the payment to the scammer. It should never be too late to dispute payment to scammers!!! I want my money back!!!!

Total SCAM!!! Please do not use!

We use and other affiliate networks like shareasale, collabs conflicts and causes double charges. A lot of the people inside are fake or using famous social accounts to approach but careful. A lot of discounts also licked all around coupon websites without our permission. At the end we decide to delete the collabs, but even after a month after the delete we got charged for an order made almost month after the delete. We had to open case with shopify investigating the matter. Still in process for refund and permanent delete of our footprint with the collabs. We dont recommend it yet. they need to work more with the app before it's fully trusty ! im sorry 1 star.

TOTAL SCAM! So lucky I checked this app before more damage was done. Same as everyone else, checked the app and fake commissions and payouts pending. Loosing over $70, which is minimal compared to some of the damages others have reported, but not the point. No one should loose money for these scams. Who knows the damage that this could have caused had I not checked for some time. Also, did one real collab in here and the influencer took the product and then ghosted us. Never using again

AWFUL APP, opens up the opportunity for scammers to use existing codes and basically steal from you without realizing so. We had a "creator" receive payments for multiple months, with zero notifications throughout. I only realized by luck once I looked at the Shopify bill in detail. Shopify showed zero accountability despite many stores experiencing the same issue. Avoid at ALL COSTS, and do not count on Shopify to be able to dispute those payments.

I had high hopes for this app, it runs smoothly and was very easy to set up BUT we have lost so much product/income to Influencers that take their gifts and never post and then don't answer messages. There doesn't appear to be any deterrents for Influencers to stop them stealing either as we cannot leave reviews or let the app know to stop this happening ( If there is a way to do this please inform me). We are now not accepting any further applications due to the amount of product we have lost this year. There are some fantastic influencers out there but sadly there are a lot of people who just want free things as well.

Impossible de tout traduire. Dans les mails, encore beaucoup de phrases sont en anglais, dommage car sinon le reste est bien pensé.

I had a shopify partner log into my store after they did some work, approve a copon harvester to take commission out of my store $352 down so far. Complete scam, do not download this app. Waiting on shopify support now however I am not hopeful.

If you want to lose business, hurt the relationship you have with possible influencers and allow Shopify to charge you up to $10,000 while holding the funds and not paying influencers for over 6 weeks - then download this trash of an app. It has been the worse decision my business ever made. Please please please do not make the mistake of EVER using this.

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

Please read all reviews before installing, as they are all accurate representation of the app. This app is useless. 1) There is no vetting of the influencers- most are looking for a free product, will never post, and will never drive traffic to your store. 2) Random "collaborators" appear (even if you have never accepted their application), attributing organic sales (customers land via my own marketing efforts), and no notification is ever sent to the merchant. The only way of having any sort of control is by proactively checking ALL the time, the payouts. It's absurd. I uninstalled the app, and all of this happened while the app WAS NO LONGER INSTALLED ON MY SHOP.

Biggest waste of money and resources. Will never use again.

Today I realized a fake affiliate with fake reviews on their website was referring traffic. I don't even know how that's possible. It's not ok for Shopify to promote an app that promotes fraudulent content.

I’ve been using Shopify Collabs with the expectation of partnering with genuine creators to help promote my store and drive sales. Unfortunately, my experience has been far from ideal. First, I received no email updates or notifications regarding commissions paid or orders generated through referrals. This lack of communication meant that I was completely unaware of how and where these commissions were coming from. By the time I realized what was happening, I had already paid out $648.25 in commissions for orders I never approved and from "creators" that were coupon farming code websites. It wasn’t immediately clear that these so-called "Creators" were actually discount-farming websites, not influencers promoting my products in good faith. This wasn’t something I could notice easily—I had to spend considerable time investigating the issue deeply on my own to uncover the fact that coupon code sites were essentially hijacking the affiliate program and benefiting from commissions. This experience has been extremely frustrating, as the Shopify Collabs program was intended to connect merchants with legitimate influencers. Instead, it’s being taken advantage of by bad actors looking to exploit the system. While I appreciate Shopify’s willingness to provide preventive measures for the future, this doesn’t address the financial losses already incurred due to this oversight. If Shopify had better systems in place to vet creators or provide clear notifications about referral activities, I could have avoided this situation entirely. Shopify is taking no responsibility for protecting merchants from these issues and is unwilling to refund any of the fraudulent commissions that were paid.

We used several Influencers and not one single one of them did anything, they all where happy to collect the FREE gift, after we informed them the gift is your use and to promote our product to their followers. One replied and added that they don't care... it is free and they do not need to do anything else.... this is an absolute disgrace that they demand FREE products and are not willing to promote your business ... nothing in life is for free... Do not use this App there are no rules for the influencer - unless you are happy just to give stuff for FREE

2.9 star average rating tells you everything you need to know. It's exactly what others are saying. This app is knowingly hosting scams. Shopify isn't filtering the "creators" at all so you just get people that are coupon harvesting. Money gets paid out and Shopify does nothing to protect the stores that pay its bills. We've lots thousands because we foolishly put our trust in this app because it was built by Shopify.

My account apparently got hacked by someone after the app was downloaded. Some started posting their content connected to my store.

I installed this app about two years ago but never used it. Today, I randomly decided to check something in the app, and to my shock, I found that two people I never accepted as collaborators or invited (again, I NEVER used the app) had scheduled payments, taking a percentage of two of my orders! This is insane! If I hadn't checked the app by chance, they would have stolen my money without me even noticing. This app is an absolute scam. Be very careful! I do NOT recommend installing it. I contacted Shopify support, and the first line support had no idea what to do. They had to escalate the issue to the Shopify Collabs team. I still don't know what's going to happen, but this experience is beyond frustrating and concerning. Stay away from this app! EDIT: the support team replied and I must say that your app is nothing short of a scam. Nowhere in the process of installing or using the app do you mention that people, even if they are not invited or have declined as collaborators, can still create affiliate links of their own. What is the point then? The entire purpose of this app is to allow control, and if I cannot control this, your app is worthless. To make matters worse, support has informed me that the holding period has passed, meaning these unauthorized individuals are now going to take my money—just as I suspected. This is outrageous and reeks of fraud. Your app and the way it operates are simply disgusting.

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

cant manually settle the payouts is a deal breaker

I will reconsider my review when "influencers" can be rated and reported for failing to comply with agreed terms. I do not want to give free gifts to random individuals and then be ghosted!!!

this app continued to charge me after deleting it from my store!!

The app is terribly slow, like dial up internet slow. However, you'll be waiting even longer for a content creator to actually review your product. I've had this app for over a year, and there is very little engagement, the search function is weak, and have had zero return. There is nothing to protect the sellers. Many fake creators wanting free stuff.

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Absolutely terrible experience. Creators just take free gifts and ghost. Shopify Collabs is a way for random people (not actual collaborators or influencers) to take free product from you. Not a way to make money, a way to lose money. Also, there is no expectation set by Shopify Collabs for these "creators". But of course there is an expectation to the business to provide something, whether free or a discount. Very disappointing. You are better off connecting with people yourself on social media platforms.

Zero app localization for Japanese. Reached out multiple times to support but they never update the interface to include Japanese.

This app doesn't benefit anyone but the creator. I've had countless creators ghost me after receiving their products even after signing UGC creator contracts. Now I will have to take them all to small claims court! The problem is Shopify shouldn't allow shady people like that on their platform. I've reached out to them to let them know what happened and they're like "unfortunately there is nothing we can do"! How about suspend the accounts of creators who take advantage of brands just to get free products! When I had an issue with a creator on Influenster, the CEO immediately took action and even wanted to send me a refund for the $300 worth of product the creator got. Step it up Collabs. The app is supposed to be a positive, collaborative experience, not one that hurts the very brands that use shopify as their website host to run their businesses.

Terrible. Very basic. Just like all other Shopify apps.

Stopped displaying page properly after only a few days, landing page looks awful, no buttons displayed images randomly placed. Looks cheap.

*** Update: Shopify customer support said there's a problem with Meta integration that they're working to fix, so there's still hope. *** When setting up Instagram I keep getting this confirmation: "You've now linked Shopify Collabs to Facebook" but then on the Collabs settings this error shows: "To connect you must grant Page permissions for at least one Facebook Page" Looked through shopify forums but couldn't figure this out.

The product categories do not include mine, making his app useless for my business. How can I find anyone or they find me if my type of business is not mentioned? re your reply... what would be close to education?

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has resulted in more financial loss than gain for our company. Additionally, the platform lacks a crucial functionality for mass communication with influencers, making it challenging to keep them informed about the latest product news and updates. This significant oversight hinders effective collaboration and marketing strategies.

I have tried many times，there is no verification email，so how should I invite creators?

This app is a joke. The "influencers" who use it are after free product only. There is no way to hold them accountable for actually promoting the product. Every single collab who has applied, never posted to any socials after getting their product and have stopped communicating with us. We since changed our gift to 50% off their first order instead of free product - now anyone who applies private messages us on Instagram asking for free product to promote. What a joke.

I feel like almost every applicant is a fake person. I am getting several applicants, which I thought was good at first. When I take a look at their profiles it's obvious they are not real accounts. I have sent offers to many but no communication or next step after that has happened with any of them.

Gating the entry to collab network with minimum sales criteria of 10K USD (It is equivalent to 800,000 INR) for India based business is pretty steep. This should be revisited for Non-US business

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

This is the worst app I have come across. Nothing is clear what needs to be done and how to work with it.

Has real potential, but basic functionality is not there. When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so! I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only really benefits the merchant. Tracking performance and profile growth as a creator means very little, but to a merchant it means everything in something that is a very difficult to track. I hope Shopify rethinks this and fast!

Update: 4 months later and new Collab members still have to create a Shopify account in order to onboard. A new feature lets brands manually add members, which sounded like it would be a great way to quickly onboard -- but turns out this feature STILL requires them to create an account in order to activate their affiliate code. Shopify, you're so great in other areas, this isn't you! Please make this app easier for our community to use! Update 2: I really hope these reviews prevent others from having the negative experience with Collabs that we have had. We recently learned that creators are not paid by Shopify if they have made under $25 in commissions. How is this legal? Additionally, in order to get paid, creators must jump through multiple hoops, not only going through the sign-up process mentioned in my other Collabs reviews, but also by authorizing auto-payments in a very confusing process. This honestly seems designed to prevent creators from being paid. Again, this is not at all my general experience with Shopify, and I am so appalled by how Collabs/Dovetale has been run since the acquisition. *** If you're thinking about switching your influencer platform because you've heard Shopify Collabs is great, be careful! This used to be a great app with an easy onboarding process (hence all the buzz). But Shopify recently changed the onboarding process, requiring the influencer to sign up for a Shopify account and verify their email before they even land on the brand's application page (and then they need to apply for the brand too!). This has led to a big drop in influencer signups for us, and it seems like the same thing is happening with other brands. We went through a big hassle to switch to Shopify Collabs because it was easier and less complex than Refersion. Now we might need to switch back. What a disappointment.

1. Not enough documentation. You need to go back and forth too much with support to learn anything more than the 2 help pages, which you don't learn much from. It seems that support beats around the bush especially regarding what they realize with be a sensitive topic, like #2 below. 2. My biggest beef, is that when I had set up a test Creator account with another one of my email addresses, the first thing that Shopify did was try to get me to see other brands. That is unethical, when I am the one bringing the creator to the network. At least wait until the creator is setup and started working with us before bombarding them with everyone else’s brand and turning their focus away from us. I had some issues with Collabs that I was willing to live with, but #2 above was a deal breaker. I am removed the app.

Cannot get influencers paid automatically, have to manually process payments. Shopify refuses to work with PayPal to resolve this and blames it on the customer. Been trying to get it fixed for a month now with no resolution.

I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!

I wish I could give this -5 stars. It is so bad, the app never works. My influencers can't even redeem their gifts, not user friendly at all. Please do not use this. Run away. Whoever the developers are , thumbs down.

This forces you to use collaborators that are only within the Shopify Network. What if we want to use our own influencers that are not here? Previously I was able to do this with my other business. However, I cannot figure out how to make that a possibility now that this app has been updated.

Not supporting Spain, I was very excited when I reached 10k sales but I can't join. It should be written in somewhere BIG to let customer know which countries are supported

I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.

It theory its a great idea... execution sucks! Talk about lost products, time and money...its like chasing around preschooler's to post something...some got the products and didn't even post...over a dozen sent out...zero sales... HARD PASS until they are held reliable!

I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.

Just making the influencer sign up for a Shopify account is a deal killer. Not working at all. I was hoping to be a good platform but unfortunately, it sucks!

This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members! If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.

1. Older signup process was better, I seem to remember it just had social handles to add? 2. The confirmation emails to applicants need to be able to be customised with a template. The default wording should be editable. 3. There should be an option to contact confirmed applicants, in segments/tiers, or send them newsletters or even contact them individually.

I am surprised that this app does not support the native Shopify multi-language feature. I have French and English on the same store and the Shopify Collabs is only showing English. Tried using translation app in Shopify to translate but it seems incompatible because the shopify collabs run within its own iframe.

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand. It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus should actually find out how to run an influencer program before launching an App like this. I wish I didn't dig into it until it had been out for longer. Hoping for a much better experience in the future whenever this gets completely redone. Terrible.

Our team was SO EXCITED for Shopify to further build out Dovetale's platform. Unfortunately, whenever the integration happened it disallowed us from modifying or creating new tiers. It also is evidently glitchy on adding collaborators. We've yet to figure out either. When I submitted questions to the dev team to help enable the app, we received lackluster explanations. Just frustrating. So much potential. Looks like we will need to go another route.

For a feature as highly touted as this has been you would think that Shopify would have taken the time to get it right. The entire app is riddled with bugs and pain points. The entire experience needs to be vetted and troubleshot. I don't need to go into detail because so many of the issues have been called out in other critical reviews. I'm just here to encourage Shopify to allocate the resources to get this back on track. Moderator - please escalate this to the decision makers. And decision makers - please get on top of this asap as the holiday sales season is soon approaching.

I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let all my referrers know that I'm shutting down the program for technical reasons. I hope Shopify can sort out the bugs and turn this into an awesome collab system, but in its current state I will not be using this app.

LOVED Dovetale, and was excited about the buyout, but unfortunately Shopify Collabs is a far cry from what Dovetale used to be. Our affiliate codes won't work, and it's hindering our user experience.

I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it won't work as advertised. Therefore, I haven't invited anyone to join and won't be. I would like to delete the app but also no option to do this so unless they respond to my email asking for it to be deleted I am going to have to look through the code and hopefully delete all the correct elements to remove this completely from my store. I wish I had not tried it and took on board fully the other bad reviews.

App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.

Can't seem to delete the app. Also can't remove the on-site popup that it creates during setup. It's a 1-way street !

Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.

I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.

Contacted Dovetale with no reply back. Finding content creators typically is to take the place of a company having to build their own branded social media. The app requires the company to have its own account. Was looking to get around this. Then tried to contact them to see to what point of a branded account was needed to get no reply

Dovetale requires you to connect your PayPal account to make payments to your creators and influencers. We have never been able to make payments and PayPal has absolutely no clue what this app is to offer help.

Signed up for this app and had immediate interest from over a dozen influencers who all joined up and none of their affiliate links work. Embarrassing! When I contacted support for help they either wouldn't respond or said they would respond and days later still nothing. Can't have that kind of business model in this fast pace e-commerce market. I get the error message "There was an issue creating an affiliate code" for every affiliate. Now I have to decide if I should just switch it off and look for another solution rather than wait days while my influencers wonder whether I have my stuff together or not.

Used to be ok but since Shopify purchased it -- the support has gone down hill as expected. We'll be switching off of it ASAP.