Shopify Collective: Supplier

There is no option to select which warehouses to sync inventory from. As a result, inventory that is not actually in stock is being synced.

I have been losing money because I can't charge for shipping on the public list. I have free shipping in my store because I have enough margin. I do not have enough to be offering free shipping on top of an attractive discount for retailers.

App accepting online sellers without our approval,and offer them random pricing

The prices and inventory don't sync in real time. There are a lot of chances of overselling. Changes in discounts don't reflect on the retailer's end. Need to make this better

terrible; almost no features whatsoever.

As a merchant, its horrible experience, Before getting paid, the Fullfilment timer starts, thats badly impact our Fulfillment average ratings, also as a merchant we should not receive any order from retailer before getting paid, When status payment pending shopify still counts fullifilment time, Which is system bug, should resolved, some retailer place fake order and the payment never get settle, but shopify still counts its a legit order ( when payment pending, they also warn not to fullfil before getting paid), at the same time they count this order as fullfilment parameter to give you a average ratings we have to manually check every retaile, then cancel this fraud order, which will be never settle payment status to paid, So, as a merchant we should not get notified a newly order before getting paid or shopify should not count any order as before getting paid, (so we don't have to manually check the order status every time), some time we have to cancel this fake order (pending payment over 2 days), then manually cancel it, Support team also can not gurantee the payment settlement. They have no options to filter fraud retailer. So collective is not a functional b2b platform, plenty of issue to be fixed.

This sales channel is terrible, and so is the Collective app. In the app, the tags and metafields on the products that get shared with you, don't come through. So I have to add some kind of categorization MYSELF, on someone else's items, which is ridiculous when there are hundreds or thousands of items shared over. Also, in the Collective sales channel, when selecting products to share, the search can't be done by sku. It also can't be done by whether the item is active or draft and whether it has inventory or is at zero. The other HUGE issue in the Collective app is that if you elect to have items shared with you in Draft status, even if you put them in Active status, every time the other supplier updates their item, it comes back through as Draft. So then you have to figure that out and reactivate them. Which means I'm now babysitting another supplier's whole catalog, on top of my own. And a Shopify Flow doesn't work, because there are some items we don't want automatically turned back to Active. Please Shopify, make this whole concept easier to use!!

Does not take into account product that is not in stock (the sell while not in stock option is not on for the product in question.)

terrible i keep getting random stores connecting all the time

We installed this App several months ago with public price lists so other merchants can list our products. However no other merchants - apart from 1-2 - have ever applied to list our products, and so what is the point? This is not the universal marketplace promised by Shopify, and yet it could be a major driver of sales if developed to optimise sales.

When I update my listing, that information is not pushed to partners pages. This causes confusion and for the listings to be incorrect on their end.

This app encourage scammers. Even they enable automatic payment, they can still make as paid manually. If you are using any ERP or logistics API, the order will be shipped, and you never receive money. I see others complained about the same thing, Shopify said "check before ship", which is impossible in real world, especially you have certain business capacity already. It does not make sense there is a "marked as paid" option!!! this is encouraging scam. We are scammed $500+, when I find out actually no money was added to payout, it was already too late.

I have seen retailers cannot filter products by search, add them a search option for the retailer to identify and import it.

It is not easy to use and offer free shipping on your website but shipping charged on collective.

It would be great if I actually got paid when others placed orders, even when they are on automatic payments, payment still pending a month later and they have already received the merchandise. No one seems to care or help retreive the money that it suppose to be debited automatically.

I have to stop using it because I cannot choose which location to share the inventory with my retailers from! I only found out after multiple oversold orders, because there was stock for those SKUs in my European location. I ship to the USA from my US location only, using the setting "show fulfilable inventory" under the shipping settings. You really need to fix this, so that we can choose which location(s) you should take the stock from!

I shipped $200 worth of goods, but it shows 'payment pending', and I have not received the money. I contacted Shopify, and they said the retailer did not have sufficient funds at the time of ordering. In that case, the order should not have been allowed in the first place. I sent the merchandise but did not receive payment. This app does not protect suppliers, and I do not recommend it.

Allows anyone to buy ONE item for 50% off There should be MOQ requirements and I cannot turn this DAMN app off!! I do not want to use anymore!!!

don't know why they switch to 75% profit unacceptable.

It doesn’t work! Shows error message and impossible to uninstall Don’t install this app!!

We really like the program, but the inability to separate shipping rates from our main store is a severe limitation. We want to extend a higher margin to Shopify collective shops; however, we offer free shipping on our site for orders over $100 and cannot separate that rate for collective orders. We would like to have shipping calculated at checkout for collective orders and have unique shipping rates for our store.

I was using this for a while, set up everything was great. Randomly, without any changes to my store, I was deemed ineligible. Shopify support doesn't know why I am ineligible, because I have met all the steps to be eligible. Therefore, this is a malfunctioning (half working) app that the developers apparently do not care to fix as I have reached out 4 times already and just did again today!

Got an email today saying that Collective is now available globally, but guess what...my EU country is not actually eligible...so why bother sending invites for apps we do not qualify for???

Why is this collective order free shipping - when i dont offer free shipping in the collective setting but only calculated shipping - We offer free shipping over RETAIL orders of $50+ - and and collective is providing free shipping for orders of $20 (with a $50 retail vLUE) - THIS IS UNACCEPTABLE

As a supplier my products aren't on "discovery". As a seller there is no "Discovery" of products to sell..... Outreach to suppliers/sellers via email? So US only ! Why did you sent me an email about this!

It just does not work. It does not even open.

Can not open, installed but nothing happens after that :(

too slow