Gospel Musicians
United States
Reviews (24)
Great App! Works right out of the gate and was much easier to configure than the other app I tried. I'm using it with Make.com to offload some of the tasks from Make.com. My automations are crazy now and I love that I can trigger anything with Shopify Flow.
Developer reply ·
Thanks so much! Glad it was easy to set up. Happy automating! 🙏
This version includes everything I could have hoped for at the price. The app offers a solid API and smooth Klaviyo integration, and the setup process is straightforward. Overall, my experience has been very positive so far, aside from a few minor glitches at the beginning.
Finally, the long-awaited two-way syncing from Klaviyo segments to Shopify is here. Previously, I had to use all kinds of convoluted workarounds—flows, special metadata connections, and custom logic—to make this work between Klaviyo and Shopify. With this new update, everything works perfectly. I can now create more advanced Klaviyo segments, and they automatically generate customer tags in Shopify. The developer put this together incredibly fast, and I truly appreciate it. This is going to save me a ton of time.
I gave it a try and here is my assessment of the app: It has good ideal features, two major issues: 1. Techs support is terrible. If the question cannot be answered from the AI support system, then no human will contact you. I'm still waiting. I give it credit, the AI system is good, but not that good. 2. No dynamic cross syncing between the app and the the SMS Shopify users. Meaning, if a user signs up through Postscript, the Shopify profile is not updated. If a user signs up via Shopify, then you have to manually import. This needs to be dynamic.
It is very easy to update your Google Tags. They recently took the time to login to all of my accounts to make sure everything was tracking properly. They found an issue and solved it. I very much appreciate these guys work and it's been a great ride so far.
Great app and great customer service. At first I thought the price was a bit high, but after upgrading to the newest plan with the Klaviyo integration, I can see that it pays for itself. Every user that adds a product to the wishlist is sent through a complete Klaviyo flow and you know automatically the user is interested, because they added the product to the wish/favorites.
Updated: This app is the cornerstone of my entire store. The support goes out of their way to even give you code snippets for advanced stuff. The support is amazing and always responsive. The quality of my websites are professional. You don't need a Click-Funnel app at all as this will do it all. Best App I use! My one main gripe, is that the editor gets slow, when editing for more than 15-minutes and has to be restarted. This is in all browsers, so I hope they address this. Just wanted to update my review to saying that this is the best customer support I ever experienced. They went over and beyond to help with coding!
Developer reply ·
We're proud to companion with your business. Glad to hear that our support agents was there to help you get familiar to GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!
Unfortunately, the app didn't work for me. Tried logging in as customer and it kept taking me to a page where I had to login. I've used services like this before, and never had to re-login. I contacted support and have not gotten a response in 5-days. Thank you for your honest feedback, we should have been more attentive and processed your request sooner. We're terribly sorry for missing your email. For some reason, it got into the spam folder. The "Incorrect password or login" issue appears if you want to log in to a customer account and the customer hasn't granted you access to his account. So in this case, to be able to log in you have to request assistance or change the customer password or login. We talk more about this here: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password.
Very simple app to understand and very thorough! Worth every penny and great support! The only thing that would put it over the top, is the ability to produce all of the numbers in the fields for each state...Meaning, for each month or quarter, it prints out the actual Form and fills in all the numbers automatically.
Updated my review based on the great work with Boris. I just happen to find the Shopify Bug where the integration was not installed, but since then I have analyzed almost all of the popup softwares (Klaviyo, Poptin, Optimonk, Just Uno, and Privvy). As everyone has said, this one definitely has the deepest integration and the best features. The editor is not the best, but it does the job. The thing that makes this the best for me, is the integrations they offer. I use webhooks a lot and the webhook features with the ability to track clicks is amazing. So I've updated my review!
Developer reply ·
Sorry for taking so long to answer your review. We are so pleased that the team managed to help you with your challenges and that the issues were resolved! And thanks for your feedback on the editor; we'll keep improving it overtime :) The Wisepops team.
I tried over and over again to get this to work. First the Documentation had the wrong Shopify Tags variable, and found out that it broke. Ok, I'm fine with that and I gave it one more chance, because I could then use the Klaviyo Segment instead of Shopify tags, so I re-installed. Well after that, the Preview mode stopped working and the Close Button editing stopped working. Wayyy too many bugs and glitches. I wish it worked for me, but I would stay clear of this one. Way too many bugs and I only had it installed 2-3 days.
Developer reply ·
Hi There, I'm Anna from OptiMonk Support. I know that we already talked via email, but I'd like to express here as well that I'm terribly sorry for what happened. We know how important it is to be able to target onsite messages based on Shopify Customer Tags and I'm really sorry that there is an error with this function. I can assure you that it's on our roadmap to release a complete revamp of the Shopify Customer Tag targeting and make it available for all OptiMonk users. Regarding Klaviyo, our Klaviyo Segment feature is a really fresh release, and so far we haven't encountered any problems with it. If you'd like to give us another chance in the future, I'd be more than happy to guide you through the functionality and help you with any questions or issues that may occur. :) Please feel free to contact our team if we can be of further assistance, and once again, I'd like to apologize. I know that this hasn't been an ideal start with our app, and we'd really make it up to you. Until then, I wish you all the best. Anna
No other Popup software is as detailed and fully integrated into Shopify. By far, I would say this is the best option; however, there are a few concerns so far: 1. Tech support is slow at getting back. I would expect responses within 24-hours and they are slow. 2. No Support for SVG. This is huge for space and resizing to make it look crisp. 3. Overall the Editor is very clunky. It's not as intuitive and easy to use as I would have hoped. 4. The templates are just OK and very basic. I would have hoped for some more up to date templates. Overall as I said, this is one of the best you are going to get and it is very much integrated into Shopify. I just wish the interface was a bit more clean and editing was better.
Forget about all of the other CDPs. The only way to get raw data from source to destination is the tried and true Segmnent.io and this app does that great. Tech support is good and I even had a one-on-one Zoom with one of the founders. The data is good and syncs great. I wish I could give it 5-stars, but there is still work to be done as far as the following: 1. I keep getting connection errors to Shopify and to Google Analytics even though I see data flowing, the errors will not leave. I click Fix and they won't disappear and tech support can't figure it out. 2. The old UA Tag is used instead of the new GA-4. I know it's in beta, but still a bit of a ding seeing the new GA has bee out for a while. 3. The price is a bit much. It's not cheap and reducing it around $50.00 would be more reasonable given that Segment.io has its own fees as well. Overall it's the only way to get the data you need through Segment. I tried a ton of Javascripts and all, but it's just too much.
Developer reply ·
Hey! Thank you for taking time to provide some feedback, we are always looking for ways to improve! We are in the middle of refactoring the notification system so we can avoid the first situation that you pointed out. Regarding your second point - we are close to releasing the GA4 destination, but unfortunately we were blocked by a few GA4 limitations. We will most definitely be in contact when both are released.
This is one of the apps you will always need. I had the other Backup app that was super confusing and super expensive. This one does the job and has saved me a ton on getting my site backed up.
Just wanted to give an update on this app. This is by far one of the best apps on the appstore. It does so much and has made me so much money by using it. I'm very very happy with the app. Some suggestions for the developer to ads some closer Gempage integration and maybe update the graphics to some more modern looking buttons and icons. Either way, I am very grateful for this app!!! UPDATE: One of the best things about the app is that you can run Facebook ads and only have a sale for a specific link. This way new commers can get sales, but the regular customers are not affected and won't be able to see the sale. He also just updated my cart so that I can now have different tags per order, so now I can track all orders with the tag and see exactly how well a sale went.
The app is fine and generally works fine, but Klaviyo’s support is absolutely terrible. They do all they can to get out of actually providing support. I have an issue with the Browser Abandonment and no help at all. It’s been like this since I started with them. The support is the worse ever.
Developer reply ·
Hey Jamal! Sorry to hear you're frustrated. We'd love to get that Browse Abandon problem solved for you. Our team will be in touch very soon.
Definitely 5-stars. Whatever field I needed, the dev added it for me. One of the best apps on the AppStore.
By far the best tagger app. The ability to go in the past is invaluable. We used it to tag past orders to send out a mailing and things worked perfectly. Definitely a recommend for me.
Developer reply ·
Thanks for the great review! We're happy to hear the app has been helping. We love your music apps too. I caught the release video for MKSensation Xtreme 2.0 today. Looks and sounds great! Good luck with the release.
Perfect App. I am even more impressed with the tech-support. There was a small issue on my shopping cart and they spent hours trying to figure it out and even updated the code to my specific carts needs. You don’t see this type of support in general! Great company with great support and these are one of the best companies I’ve come across!
The app is very buggy. Very little documentation. The developer does not respond back in time. I'm still waiting for a return email after two days. It drastically slows down you site as well. Poorly made app...
Developer reply ·
Hello Gospel Musicians Sorry for the inconvenience it may have caused. We have checked your email and it was one day ago, yes we couldn't reply due to the weekend and COVID in our support staff. You asked us for the integration help, so I am not sure why did you feel the app buggy. It doesn't slow down your website, it takes less than 1sec of time to check the limit in the system on the cart page only, rest website doesn't affect it. We have more than 1000 installs for this app happily using our app with the features so i hope you can't consider it poorly made app. Apart from all, we still want to help you anytime, just send us an email and have patience, we won't reply that won't happen :)
The app works great. It's super easy and does what it says. I had an issue with the themes and my checkout stopped and the developer was nice enough to look into my cart and figure out what the issue was. He went over and beyond.
Developer reply ·
Hi, Thanks for your kind review.