CPB ‑ Custom Product Builder

Fantastic app and exceptional support team! Thanks to this app, I can offer a handcrafted product on my e-commerce that is fully customizable in every detail and variation. I’ve been using it for several years now, and over time it has become increasingly powerful and reliable. The support team is always helpful and quick to resolve any issue. I highly recommend it to anyone looking to offer a truly professional customization experience.

Great app and an amazing team! Custom Product Builder (CPB) is perfect for complex configurations. The support is outstanding — every question gets resolved quickly and thoroughly. A truly professional product that meets our needs 100%. Highly recommended for anyone looking for a reliable and well-designed configurator!

Amazing App and great Support!

Fantastic easy to use software. I had a lot of questions and have been working with Zhanna on their team and she is amazing to work with. Highly recommend!

Amazing support and flexibility! The guys at CBP customized the app for us at very competitive price. Being able to enjoy such a solution with customization is truly unique. lovely support and outstanding quality.

This app and the CPB team are incredible! We had very specific requirements we wanted to develop and looked far and wide before coming across the CPB - Custom Product Builder. We tried a few others that said they could do what we needed but fell short and were complicated to set up. I can't say enough great things about this app's flexibility, configurability, and output. The attention to detail and the incredible customer service you also receive is exceptional. If there is something you desire that isn't out of the box (which most things are), they are eager to help, and their prices are incredibly reasonable for custom needs. It took us a while to build out our development store due to the massive amount of variants, and the team was right there to help us get over the finish line. The CPB team consistently improves the app and adds value to the UI and UX. We still have much more to do, and I love how easy it is to use and make changes on the fly. I'm confident we will continue exceeding our customer's expectations by having this app as part of the customer experience.

Very easy to set up. Support is also great. By far the best option to display the different options for our bikes.

I think this is the best customizer app out there! There's a bit of a learning curve, but it's super powerful and has a lot of great features, and the customer service has been excellent as well! We make custom products with lots of different fabric and feature options - some of our products have over 50 million possible variants! CPB handles them with ease. We had some issues with compatibility with Managed Markets and the buildateam developers were able to get that fixed promptly! (tldr: make sure to use "hybrid-generated price variants" if using Managed Markets). If using Auto-generated variants, I highly recommend combining this with the Arigato Automation app, to set up a workflow to hide the auto-generated products from search and product recommendations, and also delete them after a specified amount of time so they don't clutter up your products as much.

We are still building out this app for our website. Just wanted to leave a 5 star review for their support. They get back to us pretty quickly and fix any issues we have. Keep up the great work! *editing on Nov 2024 - their support CONTINUES to be amazing. Vlad deserves a raise. Thank you CBP for your continued support

Worked great for building a custom coat maker. Support was fantastic too, with very quick responses.

Very cool app, enabled us to create a highly configurable product for our store. This app has a ton of functionality, our favorite being the ability to generate simulated colors for our product so that we can provide mockups to customers for their exact specification. Furthermore, the CPB development team is always helpful and responsive to assist with any further custom enhancements we may need. Highly recommend!

Zero support, tried everything to contact them, no answer.

They have been amazing to work with. Responsive, helpful, and have gone above and beyond at every step!

Top App! Top Service!

Super quick response, and resolved all of my issues. Highly recommended!

Working on adding this into all listings in my store. Their team was very quick to answer my questions and make edits in my store code when I had no clue how to edit it myself. It took some time for me to get comfortable with how to get everything set up, but now that I understand the basics it is going to look beautiful in my store.

Great product and support. A bit tricky to set up, but once everything is in place it works great!

Developers are awesome and will install the theme on your store if you are having issues. Loving it so far.

App needs a lot to improve on user- friendly. - No sort new to old function on the front product list, whenever you have new product build, you will need to scroll down to find again. - font manager is also very poor, when you installed new font you can't installed all at once, you can only put it separately one on one. - And go to product font manager, the new font will hide inside the list, then you will need to remember tons of font you just installed. - The layer list also need a lot to improve, it's better to make the previous layer you are editing in different color, so which you click back to the layer list, you won't miss from tons of layer you just create, and just wasting time figuring out which one should it be. - The enable feature box to check for CPB_Orderd automatically turn to draft, it doesn't work at all. All cpb_ordered still shows up at frontend, lots of incompletion function they need to improve. - Custom service complain to user spending more time on helping out. Wow, didn't hear that we pay for the app, and get complain from support. Thanks for being so supportive.

Amazing quick support. Built our kit builder in days when we’ve been trying for months. Highly rate!

Oops, something went wrong Unfortunately, we countered with error. Try to Reinstall App We will be happy to resolve this error. Contact with us if you need help with app, please.

Vladislav was outstanding to work with. This app has been a complete game changer for us! We have hundreds of variants and our clients will be able to design their own shoes. We are extremely happy with the quality and value. Highly recommend working with this team and this app. Sept 26, 2023 - Coming back to update and add that this app has been a huge success for us. It is by far the most visited part of our website and is our Most Valuable sales tool. Thank you again Vladislav and team for the outstanding customer service and work that you do!

love this app, thank you for supplying such a great service.

A big shout out for this great app! The features are awesome, simple to use and it has everything we need to visualize even complex products in our Shopify store (we sell felt products like felt key chain or felt book cover which customers can personilze completly). There are not much product customizer apps for shopify availiable that offers this level of freedom in creating customizable products. Customer and technical support is very responsive and the price per month plans are fair.

Their customer service is amazing! They have fixed a problem that I created - took a video of the solution for me to keep in the future. Excellent product - unparalleled service. WORTH IT!

1000% recommend! This product configurator is the core of our ecom store and one of the most significant touchpoints for our customers. What we use it for: To allow clients to create their own leather handbag, that consists of many different choices like leather structure, leather color, color of hardware, decorations, carrying option like strap or chain, personalization options like embossing with monogram, and much more. We also use it to include upsells into the ordering process without those products being noticed as an upsell, but rather as a really relevant and matching addition, enhancing the main product. Functionalities: We use a lot of different functionalities of this app like different option styles (multiple choice, radio button, dropdown, checkboxes, text fields, etc.), conditional formatting to display certain options when a previous option is clicked, and my favorite: displaying the mock-up of the finished product with the layer functionality, so customers see how the final product will look like. Also, we have all options SKU-managed, which makes it a bit slower, but in terms of stock management, analytics from Shopify, etc. this is a very beneficial. Usability: Layers are easy to manage, different options and conditional formatting too, just the variety of options and settings make it in total quite a project to work with (also because our product is really complex). I've tested more than 10 apps before deciding for this one, and it was by far the best. Customer Support Vlad and developper Egor are great, always helpful and realize all requests with great output. We had a lot of requests because we had CSS customazation done to match the configurator to our Dawn theme and our specific needs and came up with new requests every week, and they always supported great for a reasonable fee. 100% recommend - keep up the good work team buildatheme!

Great app, very easy to use and if any extra help is needed then the support team is amazing. Might seem overwhelming at first but once you get into it, so easy to set it all up and populate the data. The fee is also fixed per month so very straightforward and makes budgeting easy. We have launched a lighting pendant customisation app and Vladislav has helped me to make quite drastic changes very fast and efficiently (as we had specific rules and vision) so we have managed to launch it earlier than we had planned.

We really love this app. It has provided us with new businesses by enabling custom product options to become available. Their support team is excellent, providing on-the-go support whenever we need help. With inventory management for custom options, auto-generated variants, product information, SKU management, custom fonts, etc., it is undoubtedly the best custom product builder out there. I highly recommend them for your needs

Extremely robust app. The team behind it is super helpful and skilled too. We needed a pretty complex system and got everything done to the last detail. Special thanks to Egor who was very patient throughout the project and ended up doing much more than asked for.

the app was not very easy to use and the support refused to help set up only one product without an additional charge.

Customer service is horrible. I have been waiting for things to get fixed on my website and I can't seem to get anyone to help me. Nobody should have to wait this long for support. If nobody can help me ASAP, I will have to move on to another app. I will be happy to revise my review once my issues are fixed.

Let me first start by saying, my configuration requirements are VERY complex and not easily solved by any other Product Configurator and I'm sure I'm pushing the limits of this app. I can't say enough about the support team and their willingness to help make this happen. They have the knowledge to suggest more efficient ways to set things up which results in a more manageable long-term solution. Will be very excited to launch my store in the near future!

Hands down the best product customization tool out there for Shopify. It's extremely robust, they've thought of everything in terms of logic and customization. I've paid them to do some custom dev work for me as well, they're super responsive and helpful. Can't recommend them enough!

great app. so far the most complete app for custom customizations. At first it might be overwelming to customize it, but they have a great support that helped me to customize it. Using it I was able to create customizations and business rules which werent possible using standard shopify ou other apps

Great support! Sometimes the app it's not so easy to understand but the support is absolutely fantastic, fast and efficient. So, final result is very good!

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products.

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us.

Best app and best assistance, on point every time and no waiting at all. Solved my issues and custom needs very fast. Thanks guys!

This is the best customization app hands down. Super easy to use, ultra clean and fast. Love it. The team helped me fix an issue with non-clickable button.

I've been using this app for about a month now and I can say that this is the best coutomizer app I've used. The support is fantastic also.

The Custom Product Builder has been an amazing tool for my business. Easy to use and looks great on our website. In addition, the Custom Product Builder team is GREAT to work with and helped me seamlessly integrate some third-party apps onto the builder. Cannot recommend them enough!!!

Fantastic app with wide scope of functionality which can be adjusted to a wide range of products. An issue with custom pricing was resolved accurately by the team.

Mächtiger Konfigurator. Habe Ihn für Plissee und Jalousiekonfiguration genutzt (https://juun25.de/). Guter Support

The team at Buildateam have been so patient and helpful with any issues I've had. The app works exactly as I'd wanted! I went through a lot of apps trying to find one that worked just like this one—glad I didn't give up.

I had an idea in mind and was searching for an app that would do it. I reached out to them and they said no problem. After jumping on a video they helped me go step by step through it and answered all my questions. I use their app daily and whenever I have questions they answer it quickly and are so helpful, definitely recommend!

This app deserves five stars because it has helped me display and offer my product in a very clean and organized way on my website. Vlad has helped and guided me to learn the app and make it function the way I want. It's not rocket science, but there is a learning curve which takes time to learn all the options and settings. The only issue I have is the How-to videos need to be re-done. The person explaining the steps in the video speaks way to fast and needs to slow down in showing what settings and option do in the app. Definitely recommend the app if you have a custom product to sell.

Egor and Vlad have been amazing, they helped us build a custom site for our high end blanks. They were very professional and detail oriented. Very glad to have found them and work with them!

Very simple to use app. I have zero coding knowledge, but this app is very intuitive. Where more technical aspects were required, the CPB team went above and beyond in tending to my every need. They always provide solutions and were available for video call meetings when necessary. Overall, I love this solution and wouldn't hesitate to put it on my future sites too. Thank you.

I have used this app on a few occasions and each time I've had questions. I reached out to their customer service and everyone I have come in contact with has been helpful. Vlad is great at helping to troubleshoot and figure out the best solutions. I would recommend this app for anyone who needs to add a customization feature to their products.

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

Fantastic App for anyone who offers custom products that are made to order, The guys who created this have thought of everything and are always happy to help with advice and guidance along the way. Vlad in the support team is an absolute legend! It might seem a little bit overwhelming at first but once you get your head around it it really is an amazing app and everything is considered and well implemented. We use it to offer custom surfboard designs and it has really improved our customer experience and sales.

Perfect support, slow at beginning but really helpful and these guys are here to solve all your problems, best app for custom product building on the market!

We loved this app - it has a lot of capabilities. While it may seem daunting at first, once you learn how to use it, it is much easier to navigate. The technical support staff are top notch and extremely knowledgeable and patient in helping us work through our setup and getting all of our questions answered. If this app works for your needs, I would not hesitate to recommend it!

Shopify doesn't make custom variables easy. I went through dozens of apps trying to find a way for customers to just simply specify their desired membership number. The team at Custom Product Builder was responsive and effective and got this done when others could not.

Very nice app and very helpful customer support. In many time we do have some setting problem so having a team which responds to various requests and quickly is great and nice .We are happy work with them and enjoying the APP.

A great app! Very helpful customer support. Setting up a custom product can be hard at times so having a team which responds to various requests and quickly is great. App works great too.

I love this app. It works beautifully for our jewelry business. Customers can customize their necklaces on our site. And their customer service is outstanding!

This app has changed my business! The support team is also very responsive and liberal with their free support for paying users. They even did some paid custom dev to make the app fit our needs even better.

Always extremely communicative and helpful! If we ever have an issue, they respond immediately and work quickly to resolve it.

After years of looking for an app that would let me do what I wanted, I finally found this app. It is EXACTLY what I was looking for. It's extremely powerful and every function you could possibly want is built in. On top of this, the develops are so helpful and amazing to work with.

We are a store specialized in neon and to find a plugin that fits our needs, we lost a lot of money in other competitors and were disappointed. By chance, we contacted Vladislav and he was able to advise us and develop the neon effect we were looking for thanks to his colleague Egor. We are 100% satisfied with the plugin, they are very attentive and incredibly responsive. Don't look any further, you're in the right place! Word of a very perfectionist team. Thank you for everything.

VLAD AND EGOR ARE UNREAL! They replicated our old problematic product customizer to our exact liking all while being extremely responsive and fair price wise. Since changing builders we have seen SALES SPIKE! These guys are the best option that we have found after searching far and wide among all product builders/customizers. They are masters of Shopify and code to customize the cart experience and product customizer for our customers! The app is very simple to use and is extremely user friendly and offers great customization and updating that you can do yourself! We are exited to be working with Vlad and Egor for the long haul! THEY WORK FAST AND HAVE AWESOME COMMUNICATION skills with their users! No more sending multiple messages off to get a response, these guys are on top of it and always get back to you! They both speak great english to round it off and are willing to even to conference calls and screen share to help further! Thanks Vlad and Egor!

An update to my last review...Egor And Lex have been great! They are very helpful and admit that this can be a challenging learning curve because of the options and level of sophistication it can achieve. I'm confident that by the time I (we) have everything up and running that this will be a 5 star review! Thank you, Lex and Egor, for your help!

First and foremost, I would like to address some of the reviews that disparage this app for being complicated and difficult to learn. The developers have posted DOZENS of step-by-step articles (buildateam.zendesk.com) that address almost anything that could arise while learning how to navigate the interface. There is always going to be a learning curve that ONLY trial and error will teach. But, for what this app is capable of, it is well worth the investment in time. At least for us, the cost of the app and the amount of time spent learning it has resulted in far less time on things that either don't work, or don't accomplish our goals. After two years of refining graphics for our Shopify Store (still under construction), We were convinced that our only choice for product page presentation was going to be to render the tens of thousands of possibilities for customizing our products ourselves, and split them into several categories and collections. Luckily for us, we spent most of that time on layered graphics illustrations, that can now be used to allow the customer to choose their own opinions, thanks to Custom Product Builder. Something we have always wanted to be able to do. This app has simplified our website development to the point where we are finally seeing the light at the end of the tunnel ! We couldn't give it a higher recommendation....

I think this will be useful but the customer support link isn't working and in order for us to use it we will need advice. Can someone email us at smoothielondon@gmail.com please?

After some help for support, it looks like this app is pretty promising. So far, works pretty well. Hopefully no more bugs moving forward!

This is the most useful app for a product configurator. Everything is easy to build and plenty of feature options. Plus the support staff is wonderful. Can't say enough about the personal touch they give to their customers. We love the Custom Product Builder!

We LOVE this app at Villy Custom. Custom Product Builder allows our customers to seamlessly customize their dream custom cruiser with a crazy amount of color combinations. The builder has been live for about a year now and working fantastically, very minor problems if any. For any problems that you may have, the support team is quick, friendly, and knowledgeable. They seriously make my job easier.

This app has been a life changer for our custom sites. We are passionate about custom and in the past we even developed our own custom tool and that was a huge mistake. This app exceeds every single feature of any other app out there. The app developers are extremely responsive and proactively adding new and great features to the tool. The color overlay feature is one of my favourites and allowed us to reduce the image quantity almost 10x. Before we used to have each render for each colour, now we simply use the base renders with the specific textures and apply the colour overlay, and it looks almost as good as before. Highly recommend this app to anybody who is willing to do custom products in Shopify. Massive thanks to the Alex and all the team behind this great app!

This took us some time to get right, but the team was very helpful and supportive and able to make the custom features that we needed work. We have found the support very good. This has been a huge goal to get this feature on our site, and we are very happy with the results. The back end is very user friendly to make changes, and the team is very open to improvements. Highly recommend.

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc. The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $50 USD monthly as if the app worked. The issues mostly arise as the developers keep upgrading the app without properly proofing it before releasing the upgrades. The app works great, when it doesn't come up with glitches. We sell custom bags and our clients can mix and match all the components and see their finished product on screen. One thing that the app does not do -- unfortunately -- is syncing with Shopify's inventory for the components. Your clients could purchase custom items which you might not be able to supply as they are out of stock. At $50 a month it is one of the most expensive apps, inventory syncing should be included.

So robust, and quite easy to use considering how complex it is! Also, customer support is amazing! They respond within a day and were able to help me with advanced technical issues and help me with my CSS. It is a powerful tool, does everything I need it to, works quite fast, and has so many options that aren't too hard to use.

THIS APP & TEAM BEHIND IT WILL GO ABOVE & BEYOND FOR YOUR NEEDS! The Custom Product Builder App IS BY FAR MY FAVORITE Shopify tool! Their team has helped me build out a site with over 300 customizable products along with sending over custom, step-by-step video tutorials anytime I was confused or lost on what to do. LOVE THE CUSTOM BUILDER TEAM!

Works great! Set one up for titancasket.com. Team was extremely responsive in helping me get set up for a few questions I had, but it's mostly self-service. Really exciting and we've seen good traffic to the tool already.

Really happy with this app and the team behind it have been great at providing quality support. Always get quick replies to questions and the app is getting regular improvements.

We are using this app in our store, everything works great and the support team is really good. We are happy and can highly recommend it!

I was a little unlucky to get this app right after they did a big update so there were a few bugs. Once I got in contact with there support they went thought all the problems I had and fixed everything. I'm really happy how it is all working out. Overall good app and good support!

Great apps and also great customer service. quick response and even if we have to be wait they notify us in advance. Their support is always easy to understand, use screenshot effectively, our question is clearly solved by them. Big thanks for apps and support team!

On my previous wordpress site, with my knowledge of web building, it was not possible for me to have a custom product builder of this level, but this app made it so, so easy. The customer service I received was also excellent - they helped adjust the theme of the app to better fit my website and adjusted features that I needed, both with speed and ease. 10/10 would recommend for service alone.

EXCELLENT service team. Fast and responsive plus they built some custom design features for us. Would recommend.

Great app for customizing products. Customer service is phenomenal and addressed all my needs. highly recommended

Disappointed with this app. I initially had really high hopes - interface-wise, it looked the best among similar apps and had the most logical process (although it takes a while to get the hang of it but once you do, it's great) the app has a LOT of bugs that cannot be fixed. Customer service is extremely slow and I would wait weeks to get a response back (yes, while paying 50$ a month which is a very high price for a half functioning app). In the end, they couldn't give me what I needed and neither were they willing to offer a refund despite my requests for taking long to get back to me and not solving my problems. Other apps I've dealt with offer refunds immediately if their app doesn't meet your needs. Also, make sure to check compatibility with other apps you are using. This app also turned out to be incompatible with a multi-country pricing app I was using.

This app AUTOMATICALLY edits your live theme instead of being able to install on a test theme. When you remove it, it doesn't remove any of the code. This is terrible. Update: The developers sent three emails AND called my physical store over the last 24 hours due to this review. They requested collaborator access to my store AFTER I had already removed the app. They sent information about how to remove the code, and asked that I remove this review. While this shows they likely have very responsive customer service, they clearly do not understand other small businesses. I cannot in good conscience give a higher score to a company that charges $50 for what is essentially beta software that edits live code. I understand that a one-star review is very damaging to startup company, but isn't that the point of reviews? I firmly believe this is an unprofessional way to run a beta (no matter how responsive customer service is), so I cannot change the score. I suspect this team does not have a lot of experience with software development because this is such a basic mistake and such an odd pricing structure. Also, please don't expect me to disrupt my busy day and get back to you immediately when this is your mistake. One email would have been enough followup, after which I might have chosen to respond.

Update: Support really tries and offers custom solutions and quick developer support! I will update again after the support solves my issues. Support tries to help but the tool is really not worth 50$ a months... First I could not save changes, not front view collides with other views and cannot save it properly. Jumps back to front all the time.

A few bugs like any reasonably sophisticated software, but support fixed them, gave me email updates and walked me through the necessary fixes. Overall great experience once I got up and running.

Support is incredible. I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible, one of a kind jacket builder that isn't anywhere else in the world! $50/month for this feature is so worth it. Yes you have to put in the work - make sure all your images are the same resolution and have proper transparency to layer. But the end result is great, though the learning curve is high.

This app is the most versatile app on the market. It allows you to do some very subtle and complicated manipulation of the preview image. It also allows for infinite price variants and conditional logic. There are a few bugs but it seems like the dev/support team works around the clock to make sure everything is working right. Check out https://www.hangoutlighting.com/products/single-pendant-design-your-own to see the app in use. Thanks!

We just transitioned to this for our custom orders and it's opened up so many new possibilities! This is the best option out there beyond hiring someone to build you one from scratch. The support team is on it, too - issues and bugs are dealt with promptly. Can't wait to see future updates!

Great app with excellent features for your custom products. Also, Got Excellent guidance from their support team. Keep it up guys. !!! Thanks !!!

We truly loved the app for customization feature due to its clean intuitive design and the support that exceeded all our expectations: responsive, understanding and incredibly helpful! Ilya made it just perfect for us and we believe truly it's one of the best customization apps out here! Highly recommend!

Custom products are an important part of our business since we manufacture our own products. Coming over from a Magento website with a very complex custom made product builder, we did not think we would be able to recreate our offer by simply using an app. After reviewing many apps, we decided to go with this one and found many great features. Since we have so many options to offer, we had issues with the preview not working all the time. The developper investigated the issue with us an found a solution. Now we have 2 very complex custom product builders on the site and looking forward adding more in the next months. The app is simpler to use than what we had on Magento and also offers nice backend features to see what the customer build using option, codes and an image.

Excellent and very intuitive tool to present your customized products to customers. It's pretty easy to work with and to adapt with some CSS and the support team were excellent. Highly recommended.

I have been exploring this app for several months. The developers have been very responsive any bugs that have cropped up. I have moving away from BOLD apps and had a very bad experience with their product builder app. This app has a better interface, updates quicker, and is has the extremely critical feature of image overlays. (We have a very customization product that would have required thousands of individual images to represent correctly). The app is a bit young, but they are actively making improvements. I will update this review after we have it live for several months.