AI ‑ Easy Ads for Facebook Ads
by Easy Ads · launched
View in Shopify App Store ↗Reviews (300)
it is the worst app overall once downloaded can not cancel it
Developer reply ·
Hi CHAAK DESIGN, Thank you for taking the time to share your feedback. We'd like to clarify that uninstalling the Easy Ads app from your Shopify store automatically cancels the subscription, and there is no separate cancellation process required. We also reached out to you to better understand the issue and help resolve it, but we haven't received a response yet. Our support team is always happy to assist and make sure everything is sorted out as quickly as possible. Best regards, Ouissal Oulad Lghrab Customer Success Specialist Easy Ads Team
Not what they advertise it. They have no idea of how indian markets perfor, How our sector works. Just waste of funds and nothinng
Developer reply ·
Hi Indian Draping Company, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, and we appreciate the opportunity to address your concerns clearly. App Experience & Performance Easy Ads is designed to simplify ad creation and campaign setup through automation. However, results can vary depending on factors like product-market fit, store setup, creatives, and overall conversion optimization. We also understand your concern regarding performance in your niche and market. We do have hundreds of users actively running campaigns in the Indian market across different sectors, with varying results depending on their setup and execution. Billing & Shopify Integration Regarding billing, Shopify handles all app subscriptions and payments directly. We do not have access to your payment details or the ability to charge users ourselves. Support & Next Steps We’re sorry the experience did not meet your expectations. Our team is available to review your setup in detail and help identify improvements if you’d like to give it another try or optimize performance. We appreciate your feedback; it helps us continue improving the platform. Best regards, Ouissal Oulad Lghrab | Customer Success Specialist Easy Ads Team
sekava, täynnä piilokuluja.
Developer reply ·
Hi Knotify, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that Easy Ads for Facebook Ads does not include any hidden charges. All pricing details and app subscriptions are clearly displayed and fully managed through Shopify’s billing system, ensuring complete transparency for all users. We understand that pricing or billing terms can sometimes be confusing, and if anything is unclear, our team is always available via live chat to explain all charges and assist you immediately. We also have hundreds of users successfully using our app to launch and manage campaigns with no issues, and we are always committed to providing clear and professional support. Please feel free to contact us through live chat or email at easyadsapp@gmail.com so we can review your concerns and help resolve them quickly. Best regards, Easy Ads for Facebook Ads
I had a very poor experience with EasyAds. The app had persistent errors and was not usable at all. Despite this, I was still charged, and even after uninstalling the app, billing issues remained. I tried contacting the developer via live chat, but received no response. Very disappointing support and lack of accountability. I do not recommend this app.
Developer reply ·
Hi STITCHWEST, Thank you for taking the time to share your feedback. We strive for a seamless experience, and we’d like to address each of your points in detail: App Errors & Technical Resolution We want to inform you that the persistent error you encountered was immediately escalated to our development team once identified. We are pleased to confirm that the issue was fully resolved. To ensure you were kept in the loop, our team reached out to you via multiple contact channels to provide updates so you could get back to using the app successfully. Billing & Shopify Integration Regarding the charges you mentioned, it is important to clarify that Shopify handles all billing for all apps on their platform, including Easy Ads. We do not have any access whatsoever to your payment information, nor do we have the ability to charge you directly. Refund Process & Support While we don't control the initial billing, we are fully committed to your satisfaction: Refund Eligibility: We can issue a charge reversal or a full refund depending on your specific case and our refund policy. How to Proceed: Please reach out to us via our live chat on our app or website. We would love to immediately review your account and issue a full refund if you are eligible. Our goal is to be as accountable and transparent as possible. We apologize for any delay you experienced in our live chat previously; we are here now and ready to prioritize your request. Thank you again for giving Easy Ads a try and for helping us improve. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
worst app gp manually
Developer reply ·
Hi Velminea Fasyon, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience with Easy Ads didn't meet your expectations, and we appreciate the opportunity to make things right. We would like to address your concerns and provide an update: 1. Our Investigation & Outreach: Immediately after receiving your feedback, we reached out to you directly to investigate the specific issues you encountered. Our goal is to understand exactly where the app fell short for you so we can provide a personalized solution. 2. Ensuring a Better Experience: We have taken your comments to heart and have already implemented steps to ensure your experience, and that of all our users, is significantly improved. 3. Our Commitment to Your Success: At Easy Ads, we truly love helping our users get the best experience and results possible. We remain fully available to continue our conversation via email and help you reach your advertising goals. Please check your inbox for our latest message so we can assist you further. Thank you again for your feedback; it is essential in helping us build a better experience for all our users Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert The Easy Ads Team
I installed this app, but I uninstalled it later. Still, it keeps charging me $19 every month. This is a total fraud. No one should use it — I’ve had a very bad experience.
Developer reply ·
Hi WalkShalk, Thank you for sharing your feedback. We’d like to clarify the situation and address your concerns regarding the billing and technical experience: Billing & Shopify Management: Kindly note that Shopify handles all billing for all apps on their platform, including Easy Ads. We do not have any access whatsoever to your payment information or the ability to charge you directly. This is a standard process across the Shopify App Store. Refunds & Support: We can, however, issue a charge reversal or a full refund depending on your case and eligibility. To resolve this immediately, please contact us via our live chat on our app or website. We would love to check your issue and issue a full refund if you are eligible. We hope this clears up the miscommunication, and we look forward to assisting you. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Customer service is utter crap . still waiting for a refund . ap was not even used for 30min
Developer reply ·
Hi Retrofitters, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail: App usage and setup: You mentioned that the app was not even used for 30 minutes. We noticed that you installed the app five times this month. The first time, your free trial expired, and after the second installation, you moved to a paid subscription. These factors may have affected your experience with the app. Customer service and refund: Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store. We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. Our team also reached out to you via WhatsApp to make sure you received it. We’d be happy to schedule a quick call to confirm that you received your refund and address any remaining questions. This call is completely free and will allow us to ensure everything is resolved. We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have. Thank you again for your feedback and for giving Easy Ads a try. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Simply comparing with my own google ads and pinterest ads. Spent more than 1k and getting a 3 conversion is funny. Just time consuming. 2nd chance is my fault that I tried a year ago. Guys no one need this go with chatgpt can give better results than this. Wish can drop a screen shot of their funny system 1 week 2k usd spend. and really doesn't understand how shopify supports us on these kind of dummy products
Developer reply ·
Dear Trending Silver Gifts, Thank you for sharing your feedback with us. We value all customer experiences, even when they fall short of expectations. As the Marketing and Communication Manager at Easy Ads, I wanted to personally address your concerns regarding your experience with Easy Ads. First and foremost, I want to extend my sincerest apologies for any frustration or disappointment you may have experienced as a result of your funnel. Upon reviewing your case, it appears that there may have been some misalignment in targeting and expectations. As mentioned by our support agent, the US market can be highly saturated, which can impact the effectiveness of ads, particularly if not properly targeted. Additionally, our primary focus at Easy Ads is on optimizing for sales rather than simply driving traffic. This approach may result in higher conversion costs but is ultimately aimed at delivering tangible results for our clients. Furthermore, the ad spend of 1K is not recorded on our end. Can you please share this with us? We appreciate your patience and understanding in this matter. Should you wish to discuss your campaign further or explore alternative strategies, please do not hesitate to reach out to me directly via the live chat on our app. Thank you once again for bringing this matter to our attention. Kindest regards, Maria Chanaoui Marketing and Communication Manager Easy Ads
I am rarely disappointed with an app. But when my average CAC is $5-13 at most and this app after $300 can only get 3 sales? Pathetic. The set-up was a red flag, it's dated and ignores Metas newest tech. With that said, it ate up my budget without issue. I feel entitled to a refund on my budget, and this app should exit the app store.
Developer reply ·
Hi Bewilderment, Thank you for taking the time to share your feedback — we truly appreciate it. We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address each of your concerns in detail: 1. Setup experience You mentioned that the setup felt outdated. Easy Ads is designed to make campaign creation simple and beginner-friendly, but we’re continuously working to improve the interface and user experience. Our development team is already implementing updates that align with Meta’s latest best practices and design standards. 2. Meta’s newest technology Easy Ads fully integrates with Meta’s latest conversion APIs and campaign objectives. However, performance can still vary based on the data available in your catalog, your target audience, and product pricing. 3. Campaign performance and ad spend You mentioned that you spent around $300 and got 3 sales. While we understand how disappointing that feels, please note that the campaign only ran for 3 days — which isn’t enough time for Meta to gather sufficient data and optimize performance. Meta’s learning phase usually requires at least 7 days or 50 conversions before stabilizing results. Also, we don’t recommend starting with a very high daily budget when your campaign is still in the learning phase. It’s best to start smaller, allow Meta to learn and optimize, then scale gradually once performance improves. 4. Refund request Regarding your refund concern, Easy Ads doesn’t have access to or control over your ad spend — all charges go directly through Meta Ads. We’d love to review your setup together to understand what may have caused the performance issues and share practical recommendations to improve your results. Would you like to join a quick call with me to investigate why that happened? This call is totally free and will help us go through your setup step by step. Thank you again for your feedback and for giving Easy Ads a try. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
not good apps and not real time support. Only AI Support
not a good app please save money don't try thank me later they charge me in free trial after convincing me in Whatssp they charge me 19.$ I can't post screen shot other wise I will surely Moroccan girl oulad missal scame me to for free trails
Developer reply ·
Hi Bohovastara, We’re sorry to hear about your experience, but we want to clarify that you were fully refunded immediately after reaching out to our team. We made sure you received your full refund and confirmed it with you. We take transparency and customer satisfaction seriously, which is why your issue was resolved promptly. We wish you the best moving forward. Best regards, The Easy Ads Team
I TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 1 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD . one of the scam app , please do not use
Developer reply ·
Hi Selfie Beauty, Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can feel to be charged after a trial period. Just to clarify, Shopify manages all billing directly. If the app isn’t fully uninstalled before the trial ends, Shopify will automatically issue the first invoice. This is a standard process across all apps on the Shopify App Store. We’ve already processed your refund, as ensuring our customers’ satisfaction is always our top priority. We also reached out to you via WhatsApp to make sure you received it. We hope this clears up any confusion, and we’d be more than happy to assist you with any other questions or concerns you may have. Best regards, The Easy Ads Team
High Charges Zero Result Worst Experience Ever.
Developer reply ·
Hi BlackBole, Thank you for sharing your feedback. We’re sorry that your experience didn’t fully meet your expectations, and we’d like to address the points you mentioned. Results & Engagement: During the first 7 days of your campaign, your store received over 1,100 product views and 13 orders, with an average cost of just 5 BDT (≈0.041 USD) per click. These results show that the app was able to drive engagement and conversions at a low cost right from the start. Post-Click Performance: Our team identified that the main area affecting overall results was in the post-click journey. We shared guidance on opportunities to optimize conversions further after users reached your store. Support & Guidance: Our team is always available to provide support and help maximize campaign performance. We’d be happy to guide you through all the features of the app to ensure a smoother and more effective experience. We understand that the full potential of the app may not be immediately visible, and we’d love the opportunity to help you explore it fully. Your feedback is extremely valuable and helps us continue improving both our support and app features for all users. We hope you’ll consider giving the app another try, and our team will be ready to assist you every step of the way. Best regards, The Easy Ads Team
the worst app in the world . very low custmerservice. not rekommanded. WARNING!
Developer reply ·
Hi N&L E-com Store, Thank you for sharing your feedback. We’re sorry to hear that your experience with the app did not meet your expectations. Sometimes, results may not fully reflect the app’s capabilities if it’s only used for a brief period. We always recommend exploring the app over the full trial period to experience all features and support options and get the most accurate results. We truly value your input, as it helps us improve both our support and the app itself for all users. Our team is always available to assist anyone who wishes to fully explore the app’s capabilities and maximize their results. Best regards, The Easy Ads Team
We installed Easy Ads twice and used it for around 2 months and 1 month separately, but the results were disappointing – ROAS stayed below 0.50. When we run ads directly on Meta, we consistently get a minimum of 2 ROAS. The support team also didn’t provide a clear plan to improve performance
Developer reply ·
Hi A&A Luxury Clothing, Thank you for sharing your experience. We completely understand your frustration! It’s great to hear that your Meta campaigns are performing well with a ROAS of 2. The reason Easy Ads may have shown lower ROAS in your case is that, while the app is successfully bringing qualified traffic to your store, conversion also depends heavily on the product page and checkout experience. Even high-performing Meta campaigns can face challenges if visitors hesitate to purchase once they reach the page. The good news is that Easy Ads offers advanced automation and targeting, which can outperform manual campaigns once the page experience is optimized. Simple improvements like faster loading, trust signals, clearer product photos, and a streamlined checkout can make a significant difference in turning clicks into purchases. We’d love for you to give Easy Ads another try. We can guide you step by step to optimize your pages and campaigns, helping you maximize your ROAS and get the best results possible. Your success is our priority, and we’re here to make it happen! Warm regards, The Easy Ads Team
hiç bir faydası yok kendi açtığınız reklamlar daha iyi getiriye sahiptir. hiç bir şekilde ilgilenmiyorlar.
★☆☆☆☆ Extremely Misleading – Charged Me Twice During Free Trial This is the second time I've had a terrible experience with the Easy Ads app, and I feel compelled to warn other Shopify store owners. The app promises a 10-day free trial, but that's highly misleading. I uninstalled the app well before the trial ended, thinking I would not be charged. Despite this, I was billed ₹2,590.13 — again, just like the first time I tried this app months ago and faced the same issue. There was no clear warning that billing starts immediately upon installation or continues even after uninstallation during the trial period. That defeats the entire purpose of a “free trial.” This feels like a trap to bill users regardless of their intent to continue using the app. When I reached out for help previously, I got no meaningful support or refund. This time, I am escalating the issue to Shopify directly. Avoid this app at all costs unless you want unexpected charges and zero accountability. Shopify needs to seriously review whether this app complies with fair billing standards.
Developer reply ·
Hi ShoppingMood, Thank you for your feedback. We understand your frustration and sincerely apologize for the confusion regarding the trial and billing process. We’d like to clarify that Shopify handles all billing for apps in the Shopify App Store. If an app is used after the free trial period, this will trigger billing. After your refund request, we reviewed your case and initially reached out via email. As we didn’t receive a response, we followed up via WhatsApp to assist you promptly. We then issued a full refund and explained the reason for the charge. We also stayed in touch to ensure you received the refund, as we prioritize providing a smooth and reliable experience for all our users. We truly value your input and hope this clarifies the situation. Our goal is always to provide transparent billing and responsive support, and we’ll continue working to improve the experience for all users. Best regards, The Easy Ads Team
Don't recommend this app at all. It is a big waste of money. No conversions, just a few and very expensive. We followed all their steps to assure it is just useless. We know about meta ads, we just wanted to enhance our conversions but instead we ended up only losing money. Once Ouissal gave us a support but when we doubt about his suggestions, he didn't seem to be very happy. Their arguments are very poor but as we know how to run ads we are aware of what works and what not. Many innocent and people expect to get miracles here but sometimes AI is not as intelligent as they say. As a recommendation, learn yourselves how to run ads and you are very likely to get better results than the ones from these kind of apps. Don't take the easy path, learn by your own, test on your own. By the way, their data was way too inaccurate, their end provided much more conversions than the real ones. They blamed facebook but that is false. That never happens to us with our direct ads on meta ads.
Developer reply ·
Hi Polovers, Thank you for sharing your feedback. We’re sorry to hear that your experience with the app did not meet your expectations. Our goal is always to help users optimize their campaigns and enhance results, but we understand that outcomes can vary depending on many factors, including campaign strategy, audience, and ad content. We strive to provide accurate data and guidance, and our support team, including Ouissal, is always available to offer advice and clarify any issues. We regret that our suggestions did not fully align with your expectations. Your feedback is extremely valuable, as it helps us identify areas where we can improve both our support and the app’s functionality. We encourage all users to combine their own expertise with the tools and guidance we provide to achieve the best possible results. We truly appreciate your input and hope to continue improving so that all users can have a smoother and more effective experience with our app. Best regards, The Easy Ads Team
No Honesty by AI - Easy Ads for Facebook Ads During trial charges claims its trial, I have been charge last month, Therefore uninstall in between trail period Perhaps reason of uninstalling i dont find conversion in 5 days trial run, Kindly refund me charge made by AI - Easy Ads for Facebook Ads
Developer reply ·
Hi Cosmecell, Thank you for sharing your feedback. We’re sorry for the confusion regarding the trial and billing process. We’d like to clarify that all billing for apps in the Shopify App Store is handled directly by Shopify. In your case, the app was installed twice. After the first installation, the free trial expired, and when the app was used again, it was considered beyond the trial period, which is why billing was triggered. After your concern, we reached out to you multiple times to assist and ensure a resolution. We’re happy to confirm that a full refund has been issued to you. We truly value your input and hope this clarifies the situation. Our team is always available to support users and help them get the most out of the app. Best regards, The Easy Ads Team
THEY CHARGED ME WITH AN APP UNINSTALLED AND THEY HAVEN'T REFUNDED FOR A MONTH... SHAME!!! It doesn't work!!! After my first negative review, they tried to make things right. There were 4 orders from the funnel and I assumed everything was fine now. However, it was not like that! A lot of advertising money followed with no return whatsoever. The month of November 2024 was without a single order from their ad, but I was paying for it. December 2024 8 orders from the funnel. I can't even recover a third of the advertising money... I am extremely disappointed!!!
Developer reply ·
Hi WoowBg, We’d like to clarify that all charges for our app, along with any other Shopify apps, are processed directly by Shopify, not by us. We have no control over Shopify’s billing or the status of pending payments. Regarding your emails, we’ve replied to all your inquiries but haven’t heard back from you. We also reached out via WhatsApp and through our website’s support chat, but unfortunately, we haven’t received a response from your side. If you still need assistance, please feel free to reach out directly, and we’ll help resolve the issue. Thank you, Easy Ads Team
I installed the app, the support is so slow that even after 24 hours there was an error where I was not able to publish my campaign but I got no help or replies from them. now I am getting charged even when I didn't use the app as it didn't work. awaiting my refund. I request the developer to please improve service and refund any amount of clients such as us.
Developer reply ·
Hi Windlust, Thank you for your feedback. We understand your frustration and apologize for the setbacks you experienced with your campaign. While we did our best to assist you, we’re sorry we couldn’t resolve the issue to your satisfaction. We’ve already processed your subscription refund, as customer satisfaction is our priority. We’ll take your feedback into account to improve our support and ensure a smoother experience for all users. If you decide to give the app another try in the future, we’d be happy to help you get set up. Best regards, The Easy Ads Team
The first step to connect to Facebook doesn't work, the software is very poor.
Developer reply ·
Hi UNIU 官方網站, Thank you for your feedback, and we’re sorry for the trouble you experienced. The issue you encountered is likely due to not having a properly set up Business Manager on Facebook. This is a requirement for connecting to any ad management software, including ours. We’d be happy to guide you through the setup process to ensure everything works smoothly. Please don’t hesitate to reach out to our support team for assistance. Best regards, The Easy Ads Team
Started to get fraudulent ads in my Ads Center on Facebook after installing this. Would not recommend.
Developer reply ·
Hi Kelly King Fine Art, Thank you for your feedback. We’re sorry to hear about the issue you’ve experienced. However, we want to clarify that fraudulent ads cannot be caused by our app. We use the same API as Facebook Ads Manager, which is built to ensure the safety and integrity of all ads. Since we haven’t had any communication with you, we’d be happy to help investigate what happened and offer assistance. Please feel free to reach out so we can assist you further. Best regards, The Easy Ads Team
The following is my opinion and my opinion only. It is not meant to defame the company but to provide an account of my experience. If anyone wants to contact me to verify that this is an accurate review, you can do so by writing: TheOnceDeadArtist@gmail.com Like many of you, I found the advertisement for EasyAdsApp through social media. Having sold quite a few paintings and art prints via FB and locally, this looked like a godsend to help me expand my presence. It certainly looked simple enough: Download the app, connect it to my Shopify Store, fill out a small amount of data concerning products and the customers we wanted to connect with, and click Launch and it would do the rest - all for $29.95. If, after 10 days, I didn't have any sales then I could just cancel it. OVERVIEW Here's what I wasn't told (and what you probably weren't either): Semi-Hidden Cost 1. The $29.95 doesn't include the 10% upcharge of any money you spend on the ads. In other words, if you spend $100 in ads, an additional $10 is added to your bill. If you decided to cancel your order, you'll get the $29.95 back but not the additional 10% - and, of course, not the amount of money you chose to spend on ads. I don't think that's exactly fair but, at least it's sort of there in the print. You'll (possibly) Need Additional Optimization - You Aren't Told That Upfront 2. I was told by one of the two CS reps I've been able to chat with that EasyAdsApp will only perform well IF you're Shopify store is optimized for speed. Of course, as a new Shopify store owner and a new client of EasyAdsApp I not only didn't have any idea about this BUT I also spent nearly my entire 10 day trial under the assumption that the money I was spending on ads actually had a possibility of generating sales. To be fair, there was the possibility but that possibility was about as good as me playing a one-on-one game of basketball with Michael Jordan in his prime and winning - slim... v e r y slim. NOT For Products Over $100 3. EasyAdsApp (the standard plan - $29.95) is NOT designed for products that cost over $100. In fact, spending an additional $87 in ads which, in seven days, resulted in 15,933 impressions, 154 clicks but ZERO ($0.00) revenue. When I asked about this, I was told: "We recommend promoting only the products that are below 100 USD as Meta ads are usually more effective for promoting low to mid-ticket items that require less deliberation." O.M.G.!! Had I known that upfront I wouldn't have ever tried EasyAdsApp - which would have saved me over $100 in ad spends, more $$$ to optimize my Shopify site and a huge amount of stress and consternation in trying to understand why I wasn't getting any sales. Confusing Examples: BTW, on the landing page of EasyAdsApp.com two examples of companies that utilized their app are found. The first company is Portland Leather and, according to simple math, each of their sales would have been $188. Here's the math: Simply divide their Generate Revenue ($43491.57) by the amount of orders (231) you get $188 per sale. FAR above the 'less than $100' suggestion. Just below it is an ad from Ostry which shows two pair of glasses at $132.00 per pair. Again, higher than what is suggested. Other reviews show Generated Income in the respective countries currency - I had to convert every number to USD - not impressed. Is this 'bait and switch' - you tell me? ALL the HIDDEN Plans and Prices: Anyway, I considered that it was possible I'd just missed an Upgrade or Upsell in the 'fine print' - somewhere I might be able to find that told me which plan I needed to choose if I wanted to sell products about mid-range price. So, I went back and read through EVERY page of information and guess what? NO mention of this specific issue anywhere! I did find one instance that mentions "The Solution: Tailored Digital Campaigns with Our Pro Plan" but I didn't find an apparent link to the Pro Plan or any info concerning it. I FINALLY found info on the Pro Plan. It was at the BOTTOM of the landing page an available only by clicking on a link that has nothing to do with pricing or plans and THEN clicking on ANOTHER link that had just as much in common with pricing or plans as the first link. In other words, I had to 'hunt' for additional info. The Pro Plan is $99 a month. Again, I would have had ZERO problems paying that BUT, as a potential client, I shouldn't: 1) have to SEARCH for the price 2) have the differences Hidden from me until I tried a 'plan' that was destined to fail. By the way, IF you happen to be able to find the link I just mentioned, for $49 ($20 more than the 'sale' price of EasyAdsApp) you'll have 2 weeks to try it out instead of 10 days ("14-day money-back guarantee. Try it out for 2 weeks to make sure it's right for you!") The Pro Plan is $99 (one-time) and the Agency Plan is $399 (one-time). AND - all these plans are for LIFETIME (NOT every month). Talk about hiding the BETTER deal! Oh! I was going back to make sure I was making correct statements and I found ANOTHER site for the company that offers the Pro Plan for $79 every month! CUSTOMER SERVICE: The two ladies I've talked to the most have been Ouissal and Milenni - I suppose that there are others but those are the only two I've even chatted with. They are wonderful ladies. I NEVER get upset at the Customer Service reps because it isn't their fault that something has gone wrong with the product they're trying their best to get right. These people are seriously nice. No sarcasm here at all. They really do try... unfortunately they are hamstrung by the policies of the company itself. Closed Saturday & Sunday If you have an issue with your ads on Saturday and Sunday... feel free to take those days and rest and recuperate. Customer Service will get back to you Immediately on Monday (well... "immediately" is my code word for - as soon as they get any other issues corrected from other customers and get to your name - so maybe I should say 'they'll get back to you at some point on Monday). BLOG: You might find ALL the articles (6 in total - two that deal with Meta's Pixel) to be instructive. I didn't. But you might. REVIEWS: I was only able to find 2 out of around 10 randomly searched for stores on Shopify. Both of them had VERY low-cost products. CONCLUSION: I'm reporting EasyAdsApp's parent company (Scalify Solutions, LTD) to the UK (https://www.gov.uk/complain-company). I don't know if it'll help but I'm following through with the complaint - just like I spent time looking into the above portions of the business site. I can't stand it when a company promises something, doesn't deliver and then makes excuses. If you want to report them too here's the information on the Parent company: SCALIFY SOLUTIONS LTD 7 CORONATION ROAD LAUNCHESE NW10 7PQ LONDON UNITED KINGDOM I'll update this Review if I'm contacted by the company and the issues above are worked through. Otherwise, I think the adage of Buyer Beware is good advice. Lon UPDATE: Easy Ads App Replied (I selected three pertinent parts): 1. We appreciate your detailed review and understand your frustration. Our app is specifically designed for low to mid-ticket consumer products, which is particularly important when dealing with Ai GENERATED ART in an already saturated market. 2. The challenges of selling Ai Generated Art at $169 per piece make it crucial to have a highly targeted and optimized approach, which our standard plan is not designed to address. 3. We conduct THOROUGH PRE-AD AUDITS to help merchants save time and money by identifying potential marketing challenges before running campaigns. My Reply: #1 & # 2: Ai Generated Art - Now I know no one ever looked at my site. My art isn't Ai Generated. Take a look at it. Ai Generated art is not what I create. Take a look at my Custom Work: https://theoncedeadartist.myshopify.com/pages/custom-portraits I'll put you in touch with the people I've painted for and you can ask them if they are so oblivious that they wouldn't notice if people like Larry or Eric or Heather were Ai Generated! You also do NOT get a contract with a major SEC school for Ai Generated art!! BTW, I actually have a section on my site that explains to people the differences between analogue (traditional), digital and ai art. So, I know the difference. #3: NO Audit was done until I contacted Ouissal to determine why I was getting clicks but no income. Even then, all the 'audit' showed was the my site was running slower than your app needed. ZERO mention of any other issue was mentioned (I've still got the emails to show this). Further, If ANY audit had been performed on my site, you'd have seen that my prints were around $169 or more. Try again.
Developer reply ·
Hi TheOnceDeadArtist, We appreciate your detailed review and understand your frustration. Our app is specifically designed for low to mid-ticket consumer products, which is particularly important when dealing with AI-generated art in an already saturated market. As marketing professionals with over 20 years of experience, we aim to provide honest, strategic guidance. The challenges of selling AI-generated art at $169 per piece make it crucial to have a highly targeted and optimized approach, which our standard plan is not designed to address. We conduct thorough pre-ad audits to help merchants save time and money by identifying potential marketing challenges before running campaigns. While our current plan may not be the ideal solution for your specific product, we're always willing to discuss alternative strategies. Our goal is to provide transparent, actionable advice that helps merchants make informed decisions about their advertising efforts. Sincerely, The EasyAdsApp Team
don't download this app. you can do it in facebook. you can't cancel it. i try email but still can't cancel. no cancel in the app.
Developer reply ·
Hi Easy To Reviews, Just to clarify, all Shopify apps, including ours, are canceled by simply uninstalling the app from your Shopify store—this is handled directly inside Shopify. There's no separate cancellation process required within the app. We’ve responded to your emails, but it seems you may have missed our replies. Please check your inbox or spam folder, and feel free to reach out again if you need further assistance. Thank you, Easy Ads Team
I was very disappointed with this app - I installed it 3 days ago and started the trial. The ads are simple funnels that I could have installed myself and is not worth the exorbitant price charged. It wasted 3 days of ad spend that I could have used on my own creatives that perform much better even on day 1. The CTR and other metrics were lower than I expected as well. Do not use this app, rather setup the ads yourself, you will save your business costs and it really does not take long to setup Meta ads - there are many tutorials on YouTube (recent ones) to assist you. I have seen a lot of people complain here that even though they have uninstalled the app, they still get charged the subscription. I will be blocking my bank account to ensure that the charge does not go through since I have uninstalled this app long before the trial period ends on 8 September.
Developer reply ·
Hi The Bracelet Boutique, Thank you for your feedback. We'd like to address your concerns: 1. Ad Performance: Meta ads typically need 7 days to optimize for meaningful results, especially for Advantage+ ads (the type of ads the app runs). We recommend allowing this time for proper evaluation. 2. Features & Pricing: Our app offers optimization algorithms and time-saving features beyond basic setups. We're sorry these didn't meet your specific needs. 3. Subscription: As a Shopify app, all billing is through Shopify. You won't be charged for uninstalled apps before the trial ends. If you experience any billing issues, please contact our support team. We're always willing to investigate and refund erroneous charges. If you have further questions, please reach out to our support team. We're here to help and appreciate the opportunity to improve. Thank you for trying our app. Maria Chanaoui Easy Ads for Facebook Ads
unnecessarily payment add to our account without using this app
Developer reply ·
Hi FITBOL, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Since you left your review, our team did refund you instantly as the charge was indeed a mistake. Kindly review your Shopify bills to review the refunded amount. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
Terrible customer service. The app is not working and they do not want to fix it. Also, they do not want to refund the full amount for the lifetime subscription.
Developer reply ·
Hi Wood To You, We're sorry to hear you're unsatisfied with your experience. It's always our goal to provide excellent customer service and a reliable product to all our users. Our support team has been in contact with you and has worked diligently to address your concerns. Regarding the app functionality, we're actively investigating and resolving any reported issues. If you're still experiencing problems, please reach out to our support team with specific details so we can assist you further. As for the refund request, our 90-day money-back guarantee policy is clearly stated in our terms of service. Since your purchase was made over a year ago, it falls outside this timeframe. We believe this policy is fair and consistent with industry standards for lifetime deals. We appreciate your feedback and will use it to improve our service. If you need additional assistance, please don't hesitate to contact our support team directly via support@easyadsapp.com. Kindest Regards, The Easy Ads Support Team
Je tiens à exprimer ma profonde déception concernant l'application Easy Ads sur Shopify. À mon avis, c'est une arnaque complète. Les avis positifs que vous pouvez lire semblent complètement faux et trompeurs. Le support client est particulièrement incompétent. Au lieu de fournir une assistance utile et adaptée, ils m'ont simplement conseillé de cibler le marché anglophone avec mes publicités, alors que mon site est exclusivement francophone. Cela montre une incompréhension totale de leur part des besoins spécifiques de leurs utilisateurs. En termes de résultats, l'expérience a été désastreuse. J'ai dépensé 350 euros pour des campagnes publicitaires via cette application et n'ai généré que 4 commandes. Le retour sur investissement est inexistant et cette dépense n'a fait que creuser un trou dans mon budget marketing. En résumé, je déconseille vivement l'utilisation de Easy Ads sur Shopify. L'application ne tient pas ses promesses et le support client est loin d'être à la hauteur. Économisez votre temps et votre argent, et cherchez des alternatives plus fiables pour vos campagnes publicitaires en ligne.
Developer reply ·
Bonjour Custonimo , Nous vous remercions sincèrement pour votre retour détaillé concernant votre expérience avec Easy Ads. Nous prenons très au sérieux vos commentaires et nous regrettons profondément que notre service n'ait pas répondu à vos attentes. Concernant le support client, nous reconnaissons que la recommandation qui vous a été faite était inadaptée à votre situation. Nous allons immédiatement revoir nos procédures pour nous assurer que nos équipes prennent en compte les spécificités linguistiques et géographiques de chaque client. Nous comprenons votre frustration face aux résultats obtenus. Les performances des campagnes publicitaires peuvent varier considérablement en fonction de nombreux facteurs. Nous aimerions examiner en détail votre cas pour comprendre ce qui n'a pas fonctionné et voir comment nous pourrions améliorer l'efficacité de vos futures campagnes. Quant à l'authenticité des avis, il est important de noter que Shopify vérifie rigoureusement tous les avis avant leur publication sur l'App Store. Shopify s'assure que chaque avis provient d'un utilisateur réel de l'application. Si vous avez des doutes ou des questions concernant ce processus de vérification, nous vous encourageons à contacter directement Shopify pour obtenir plus d'informations. Nous souhaiterions avoir l'opportunité de rectifier cette situation et de regagner votre confiance. Pourriez-vous nous contacter directement à support@easyadsapp.com afin que nous puissions discuter plus en détail de votre expérience et explorer des solutions potentielles ? Encore une fois, nous vous présentons nos sincères excuses pour cette expérience décevante et nous espérons pouvoir travailler avec vous pour résoudre ces problèmes. Cordialement, L'équipe Easy Ads
I don't think this app will add any value for you. By the time you realize it, you will have already spent a lot of money over 1-2 months. They just set up regular ad campaigns and retargeting, but it's a lie that it targets the right person at the right time. My manual campaigns had better CPA and ROAS than the ones created by this app. You guys should give us more option to use more types creatives and should be given us data on a daily basis too.
Installed app, granted them access to my facebook ads account and was immediately hacked and charged over $700 for fake ads that had nothing to do with my account.
Developer reply ·
Hi Outsider Garage, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Can you please share with us more details about this? We tried contacting you multiple times, still, no response. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager
They ask for reviews about customer support before getting results. I'm extremely disappointed with this app. Despite their claims that AI ads would generate sales, my experience has been entirely negative. I first tried the 7-day trial twice and saw no results. After two months, I decided to give it another shot and purchased their monthly paid package. They insisted that I needed to give the ads more time, but even after 7 days, there were still no results. They reviewed my funnel and ads, suggesting improvements to my website, but none of this made a difference. With their AI ads, I saw absolutely no benefit. This app has been a waste of both time and money.
Developer reply ·
Hi Raza Gems LLc, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Our support team requests a review regarding your experience with customer support so far during your first interaction. You can always update your review to reflect your experience. Regarding not getting results, please note that launching ads does not automatically mean you'll get sales. This is why our team goes through your website and funnel to make sure you have the best setup. On the other hand, your website sells high ticket items that start at 800 USD. For any store owner with similar products, regardless of what marketing channel you use (ads, influencer marketing, etc) results will not happen overnight and your cost per acquisition (CPA) will naturally be higher than other advertisers. We recommend you re-evaluate your marketing strategy to fit your target audience. For example, some stores selling high ticket items remove the price from the page and run lead generation ads, in order to combat the high CPA problem and close more sales. We'll be more than happy to discuss with you a custom marketing strategy via a one-on-one call. Let me know if that works for you. Best, Maria Chanaoui Marketing & Communication Manager
no sales
Developer reply ·
Hi Rivansh, Thank you for sharing your feedback! We completely understand how discouraging it can feel when you don’t see sales right away. However, we noticed that your ads ran for only 24 hours, which unfortunately isn’t enough time for your campaign to optimize properly. We’d love for you to give Easy Ads another try. Once your campaign runs a bit longer, it will have enough data to start improving performance and deliver better results. If you’d like, our support team would be happy to guide you step-by-step to help you get the best results this time. Warm regards, The Easy Ads Team
Not Satisfied. Waste of Money.
Developer reply ·
Hi Monde D'or, Thanks for reviewing the Easy Ads app. We're sorry you had an unsatisfactory experience while using the app. Can you please provide us with more details on your ad spend and targeting? We would love to assist you in making the best out of the Easy Ads app. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
My experience with Easy Ads for Facebook Ads has been quite underwhelming. The support provided thus far has been mediocre at best, lacking the professionalism one would expect from a business app. Firstly, the app itself leaves much to be desired. It doesn't offer as many features as I had hoped for, and I found it to be quite limited in functionality. Additionally, I encountered several bugs while using the app, which only added to my frustration. Overall, I cannot recommend Easy Ads for Facebook Ads based on my experience. With subpar support and a lackluster app, it falls short of expectations. In future if this changes in making it a more reliable and user-friendly tool for managing Facebook Ads, with better support, i'll change my review accordingly.
Developer reply ·
Hi ANIMATEK, Thank you for your feedback regarding your experience with Easy Ads for Facebook Ads, although we're disappointed to hear that it fell short of your expectations. Providing top-notch support and a seamless user experience is important to us, and we regret any inconvenience you encountered. Regarding the limitations you faced with our app's features, we understand your frustration. Rest assured, your feedback will be taken into consideration as we continue to improve our services. As for the bug you encountered, particularly related to frames and backgrounds, we investigated the issue thoroughly. It appears that these issues stem from within the Meta API, affecting various users beyond our app. We promptly reported these bugs to Meta and are actively working on solutions within our control to mitigate their impact on our users. Thank you for your patience and understanding. We hope to have the opportunity to regain your trust in Easy Ads for Facebook Ads in the future. Kindest Regards, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
I installed the Easy Ads App in late December 2023. Let it run for a few weeks and it didn't generate any sales. I asked for help through their support, and all I got was excuses about why it doesn't work, instead of solutions. I actually was pleading with them to assist me in getting it to work. After no joy in dealing with two different people, namely: Ouissal and Millenni, I then told them that I'd rather delete the app. After this, someone else named Maria suggested a call with me to get it working and directed me to their calendar to schedule the call. Which I happily tried to do. Unfortunately, the calendar was fully booked. So I contacted them again asking when could a slot be made available and was told they would get back to me if a cancellation happened. This was on the 24th of January 2024. Today is the 12 Feb and I haven't heard anything from anyone. The scary part is that the diary is probably fully booked because so many people are having trouble using the app and are booking support calls. I was rather disappointed as I believed that the "Easy Ads" app was a good app and that I was doing something wrong and thus asked for help. Sadly it was not forthcoming. Anyway, I am now exploring alternative solutions. I've given these guys more than enough time and opportunity to assist me in getting their app to work. Moving forwards and onwards.
Developer reply ·
Hi Ascend Forex, Thank you for sharing your experience with Easy Ads. We're sorry to hear about the challenges you encountered and the frustration it caused you. As the Marketing & Communication Manager, I want to extend my sincerest apologies for the inconvenience you faced. It's disheartening to learn that despite reaching out to our support team, you didn't receive the assistance you needed promptly. I understand how important it is to have reliable support when utilizing our app, and I regret that we fell short of providing you with a satisfactory resolution. Regarding the scheduling of a support call, I apologize for the inconvenience caused by the fully booked calendar. Our intention is to assist all our users promptly, but unfortunately, this can lead to scheduling constraints at times. Additionally, I want to clarify that while our calendar may be busy due to the high demand for our free setup service, it doesn't solely reflect users experiencing issues with the app. Our calendar primarily serves for scheduling a free setup for new users, not specifically for issue resolution. The email you received should have clarified this, and I apologize if there was any confusion. I assure you that we take every user's feedback seriously, and your experience will be thoroughly reviewed to identify areas for improvement in our support process. As you explore alternative solutions, we respect your decision and wish you success in finding the right fit for your needs. Should you ever reconsider using Easy Ads or have further feedback to share, please don't hesitate to reach out to me directly at support@easyadsapp.com. Once again, I apologize for the inconvenience and disappointment you experienced. Thank you for bringing these issues to our attention, as it helps us in our continuous efforts to enhance our services and support. Kindest regards, Maria Chanaoui Marketing & Communication Manager Easy Ads
Installed on Jan 2, spent several hundred USDs, got practically nothing, unistalled on Jan 12, and today received bill of 27.95 USD. I know I passed the 7 days free trial. So, that is it.
Developer reply ·
Hi Niu Skin Cosmetics, Thank you for reaching out with your concerns. We understand how frustrating it can be to invest in a service and not see the expected results. We'd like to clarify that while Easy Ads provides tools to optimize Facebook Ads, the success of advertising campaigns also depends on various factors such as targeting, ad creatives, and market dynamics. As you mentioned, our free trial period lasts for 7 days, after which Shopify begins charging for the app usage. It's possible that the billing cycle for Easy Ads overlapped with your decision to uninstall it on January 12th, resulting in the subsequent charge of $27.95 USD. We want to assure you that we are more than willing to assist you in resolving this matter. Please reply to our email providing a screenshot of your bill so we can proceed with a refund or charge reversal depending on your case. If there's anything else we can do to help or if you have additional feedback about your experience with Easy Ads, please don't hesitate to let us know. Thank you for bringing this matter to our attention, and we apologize for any inconvenience it may have caused. Best regards, Maria Chanaoui Marketing & Communication Manager Easy Ads
USELESS APP WASTED MY MONEY
Developer reply ·
Hi Autofit, We’re truly sorry to hear about your experience and completely understand your frustration. This isn’t the kind of experience we want for our users. We noticed that our support team’s messages weren’t being read, which is why the communication didn’t go as it should, and you couldn’t fully benefit from our support and the app. Our team is always ready to guide you step by step to make sure your campaigns run successfully. We’d love the chance to assist you and help you get the results you expected. Please reach out to us so we can make things right together. Warm regards, The Easy Ads Team
Without a doubt in my mind the worst support from an shopify app. It´s the second time around i try this app. Since they had a lifetime offer i thougt why not? But that was a huge waste.
Hi Maria Chan, Thank you for your prompt response. I want to emphasize that my Shopify store was meticulously designed by top-ranking Shopify experts with extensive experience in conversion optimization. I'd be more than willing to share the names of the partners and designers involved to attest to the credibility of the design. Additionally, my product catalog consists of over 2000 authentic items with proven market appeal. While I understand the importance of a well-optimized store and product selection, I've chosen to explore other solutions. Currently, I am using a different application that has seamlessly addressed the glitches I encountered on the ads manager. The results have been outstanding, with significant conversions. I value the insights provided by your team but felt compelled to share my experience for transparency. Thank you for your understanding, and I wish you the best in your endeavors. My feedback is offered genuinely, and I appreciate the opportunity to share my perspective. Best regards,
Developer reply ·
Hi EUROPEAN HOUSE HOLD, Thank you for reviewing Easy Ads for Facebook Ads. Kindly note that getting sales depends on: - If your store has clear branding, is designed for conversions, and has good copy. - If your product has a proven market fit with the audiences you'll target via ads. To know if you fit these requirements, you are prompted to ask for feedback after launching a campaign. Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales. Regarding support, kindly note that we do not provide 24/7 live chat support, we provide live chat support 9-5 Mon-Fri as mentioned on our website and this page. Also, please note that since you opened more than 5 separate support requests, we can see that you have not read all the replies sent to you. Should you work on improving your website and especially your product selection, we'll be more than happy to restart an extended free trial for you. Best, Maria Chan
I didn't really have success with this app. It's a nice idea and maybe I didn't setup everything 100% correct. My funnels kept deactivating randomly and I would have to go in and switch them back on. Also some of the funnels didn't even get any impressions. Cost per click is MUCH higher than when I run campaigns myself. When reaching out to support it was always awhile before I get a response. With a charge as high as it is monthly you would think they would offer live support everyday but nope. If its a weekend or holiday you're out of luck.
Developer reply ·
Hi RudeWick Candles, Thank you for giving Easy Ads a try, we're sorry you did not like it. Kindly note that the plan you signed up for has one funnel (campaign) with multiple funnel stages (ad sets), the funnel uses ABO, which means the budget is optimized by Meta; it decides which ad set it spends the budget on. It is normal for some ad sets to not spend initially as that is the purpose of ABO; better usage of your budget. The CPC (Cost per click) is higher because the campaign optimizes for conversions, not traffic. Also, please note that the audience you choose to target plays a part in your CPC, so if you target a highly competitive market such as the US (Which is the target location you set), you will, of course, get a higher CPC since you are bidding against tens of thousands of other advertisers with higher budgets, targeting the same audience. Our support team operates on a 9-5 Mon-Friday schedule, we do not offer 24/7 support at the moment. This is also mentioned in our pricing plans. Please note that it is not a courtesy to include live chat support in all pricing plans, it is reserved for the highest plans starting at $99. However,f for Easy Ads, live chat support is available for all plans starting from $27.96. Please don't hesitate to reach out to us if you have any other questions or if you need help. Best, Maria Easy Ads Expert Support
this app will immediately withdraw money from you. NO TRIAL PERIOD, THESE ARE SCAMMERS! carefully look at the date when the money will be withdrawn from you. they will do it right now.
Developer reply ·
Hi Allbright Kids, Thank you for taking the time to review Easy Ads. Kindly note that you are charged for your third party apps by Shopify, which why your charge is added to a Shopify bill, not a separate bill. We do not have any access whatsoever to your billing information or the ability to charge you. If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal. We’re looking forward to hearing back from you. Best, Maria
Used for 4 months, never got to 1% click-thru-rate, never made a single sale. Money, effort & time was wasted.
Developer reply ·
Hi Doingly, Thank you for taking the time to review Easy Ads for Facebook Ads. We're sorry you didn't like it. Kindly note that getting sales depends on: - If your store has clear branding, is designed for conversions, and has good copy. - If your product has a proven market fit with the audiences you'll target via ads. Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales. When you first started using our app and requested feedback, as a Meta Certified Media Buying Professional, we provided you with a full list of recommendations to help you improve your CTR and conversion rate on your website. The second time you used our app, we asked for feedback before getting started with your funnel which you have not. In your email, you'll find an email from us with a full analysis of your website showing the areas that require fixes and improvement. As a Meta Certified Media Buying Professional, we, unfortunately, can not recommend you run ads or paid promotions of any type until you fix the pending issues that are making your website's load speed severely below average and your on-site user experience poor. Kindest Regards, Maria
Worst experience i have had with this just wasted my money on ad spend, manually i was getting engagement and ad to carts, but using this i also lost the ad to carts. I was really impressed of what they were committing.
Developer reply ·
Hi YFY PRODUCTS, Thank you for taking the time to try Easy Ads for Facebook Ads. We're sorry you didn't like it. Kindly note that getting sales depends on: - If your store has clear branding, is designed for conversions, and has good copy. - If your product has a proven market fit with the audiences you'll target via ads. Users who have these prerequisites generate sales within the first 7 days of having the app installed. Simply launching an ad does not mean you will automatically get sales. Easy Ads for Facebook Ads runs ads that redirect to your website product page. Which is why having a proven product and product page is required. As a Meta Badged Professional Media Buyer, we tried to explain to you that in order to get results from the app, verifying that your website is fit for ads and your products have a proven market fit is required to use our app. We also requested on several occasions that you share with us a screenshot of your Shopify bill to proceed with a charge reversal and even offered to provide you with a refund on the budget you spent on ads ($30 USD). We didn't hear back from you again. Please note that our offer still stands, and as a Meta Badged Professional Media Buyer, we, unfortunately, cannot recommend you run ads for your website until you work on improving your website's UI and load speed. Kindest Regards, Maria
We have been writing mails and not getting any response from Easy ads team. 8,149.05 INR is spent so far other than what is charged by Easy ads and we got zero conversion so far. Our CPC in easy ads is 8times compared to when we run ads directly on facebook.
Developer reply ·
Hi GOGIRGIT, Thank you for trying Easy Ads for Facebook Ads and for sharing your feedback. Please note that we were made aware of a bug that prevented you from sending messages using the in-app chat option, which has been resolved shortly and you can now send messages. We've implemented a fix that ensures the same issue won't happen again. We apologize for the inconvenience this issue has caused you. Kindly note that we have indeed replied to your messages, you were offline, so a copy of our reply has been delivered to the email address associated with your account. Our response also answered your issue and provided the steps needed to correct the problem as well as screenshots of our replies that you have read. Please don't hesitate to reach out to us via the in-app chat or via our email address support@easyadsapp.com. Kind Regards, Maria
