Zestard ‑ Easy Donation

We’ve been using Easy Donation across six of our Shopify stores, and the experience has been excellent. The app works well for our donation campaigns and has been flexible enough to accommodate our specific requirements across multiple stores. A special thanks to Abhishek and the support team. They have been very responsive, professional, and helpful throughout the setup and whenever we needed adjustments or assistance. Great app, reliable functionality, and excellent support. Highly recommended for Shopify stores looking for an effective donation solution.

Amazing experience with the app and team! Niyati helped me in every way possible!

Loads slow and settings aren't saving

We have been using this app for a while, and it is incredibly easy to use. We were experiencing some issues with the back end integration of the app with our new 3PL, and wrote in for help. The customer service team was very quick to respond, and Abhishek worked very quickly to resolve our issue. Wonderful service!

The customer service is great! They respond in a timely manner if I have any questions. They are also kind enough to run reports for us for when we need more info.

We have been running this app for a while for a non profit and it has worked out very well for us. Recently I encountered an issue after updating our theme and sent in an email for help. My situation was responded to quickly and Vivek had my issue fixed within minutes of receiving permission to collaborate with our account. Top notch service.

We recently installed the Easy Donation app and had a few questions during setup. Isha provided outstanding support, incredibly fast, clear, and proactive. Thanks to his quick actions, everything was resolved right away and we’re now using the app without any issues. Great service and highly recommended!

The team has been incredibly responsive, editing the app to match my theme and brand. Highly recommend!

I am using the Easy Donation APP with five variants plus "other". When I add my donation to my checkout cart, the dollar amount is not correct. For example I donate $10, add it to my cart, and my cart says $10 was marked, but the checkout amount is $250. How do I correct this?

App is not showing donations on the dashboard, and there is no support besides leaving a message. It shouldn't be hard!

All apps will have updates and issues. The important thing is you Customer Service Team is good. By good I mean respond with a solution in a timely manner. In this case Abhishek did good. Thank you and keep up the good work!

Received help to specialize the donation request on my website. They were very helpful and made the request happen just as I was envisioning. Thank you!

Simple and easy to use donation app that does what we need it to do. Prompt and responsive support when it stopped functioning correctly. Abhishek quickly found the problem and made the necessary changes to get it working again.

Had tech support fix a problem which was promptly handled. Great app for doantions.

We are a non profit and use this app so that people purchasing merchandise from our online store have the option to give a donation with their purchase. The donation widget sits on the shopping cart page and has done well for us. Easy to set up and has not given us any issues. Support is also quick to respond. Highly recommend.

The app is simple to use and their support team was responsive to our requests for customization.

Easy to Install an use. Customer service was incredibly helpful

Fantastic customer service & a great app!

Good app. Helpful Support

The Easy Donation app provides the flexibility needed to integrate donations into product pages. But, what truly sets this app apart is the outstanding support team. They are incredibly responsive, knowledgeable, and always ready to assist with troubleshooting and customization. Their guidance has been invaluable in ensuring the donation setup works exactly as needed.

I needed some assistance with setup and their team was super helpful!

This has to be one of the worst apps I have ever used. I can never even get it to load. First chance of getting it to load I took the opportunity to uninstall it! I had high hopes based on what I need on my store. It wouldn't even install properly on my site. I would stay away. The only donation that was made was my initial $6.99 to this terrible app.

Good app and very helpful Supports (especially Neha!) - who was patient in all our website customisations. I would highly recommend using this app :)

Bhushan helped me set up the app and gave a demo on how to use it. Very helpful and kid and straightforward. Great addition to add to my storefront.

The premise of the app is great – easy way to add donations on to purchases including custom amounts! Unfortunately there are a few bugs with the app (images not working in the tax receipt email, and not sending tax receipt to the donor address) – but the support team has been great at finding a workaround to get this functioning for us while they figure out how to solve the problem!

Bhushan was great. He quickly made the changes I needed and gave me step by step instructions while I shared my screen. Thank you for your quick response.

Very easy to use and setup! Bhushan was so helpful and guided me through the already easy to use app with expertise and patience.

Amit was super responsive when I ran into issues at installation and resolved all my issues very fast.

Zestard team responded quickly and help program the app to do exactly what we needed. Friendly, responsive, and the final design looks great. They went above and beyond!

Equipe support très réactive et dispo pour customizer le bouton comme on le souhaitait. Trop cool. On va tester l'usage et on verra si ca fonctionne super bien.

App works great and the support team really helped us figure out how to incorporate all the features of the app into our store. Thank you!

Great experience so far, especially because of a customer support

Great support! I reached out with a few questions and customization requests while testing out the app. They were quick to respond, within 24 hours, and were able to help with my requested customizations regarding the way the widget looked in my product and cart pages, as well as with the donation product page iteself.

This app is great, and the customer service is so helpful. They did so much custom work for us and are always willing to help. A special shoutout to Neha P. from the customer service team for their outstanding support and dedication!

We wanted a donation widget to show on our cart page, as it was a .liquid page we couldn't add as a block within the theme we use. However support came back very quickly, took control and set up for us and we're now happy with how it looks on the page. One thing we would prefer is if the widget wouldn't appear as a product to purchase but I have emailed their support now to hopefully sort out for us. Looking forward to seeing how many customers will give to our worthy cause!

Overall, EasyDonation is pretty solid app to use. Bounced around between a few before landing on this option and the main selling point was the customer service. Which is highly integral to using the app as preferred. Support team was able to help me with most of my integrations on the backend... with fairly quick response time.

I was nervous as I download the app on weekend and didn't know what to do but after almost 24 hours of sending an email to customer service, I got help and they patiently answered all my question through online chat and helped to set up the app completely based on my requirements. I can't wait to see how this app will affect my business and help me to do the right thing Best customer service ever! Hands down!

The customer support team is very helpful and was able to get everything set up for us!

I love this app and they have excellent support.

When I joined up to Easy Donation, I didn't have a lot of time to workout out the location of my Donation widget. The Team at Easy Donation were great, they were quick to respond, and also very happy to help me tweek my design so it complimented my shopping cart.

Excellent customer service ! Fast and helpful

perfect support service, they placed the app where a needed on my shop. thx

It is a simple and great app. We had a few hiccups, but the support team was very responsive (minus the time difference) and fixed everything for us quickly, we were up and running in no time.

One of the best response times from a customer service team. Straight forward app that does what it says - well worth the cost!

This is an AWESOME app! Customer service and support is EXCELLENT! I highly recommend this donation app! The ONLY thing they need to improve is, they need to get a recurring donation button. Other than that...definitely get this Easy Donation app!

Great Donation App! It looks and works great and gives me plenty of options. I researched many others and am happy I went with Easy Donation. I'm so thankful for the support this app gives. They are kind, timely and set up App in my cart just as I wanted. When I had another question they answered it promptly too, providing clear directions on how to navigate the app. I have enough tech to learn so making this streamline has been fab!

Mega Support. Der ist aber auch nötig für kleine Umsetzungen.

Great customer support!

Very prompt and Proactive Support

Great tool. Amazing support. Nisha was super helpful in helping to add the Easy Donate snippet using our page builder.

Great customer support, they make an effort to sort out your issues right away.

Really good ! Worked as expected ! Excellent support. When ever needed they supported on time and made customs changes as needed. Highly recommended app.

Really easy to integrate into our shop. The staff have been so helpful and really quick to tweak to suit our needs. Highly recommended

I would give five stars for the commitment of the staff to customizing the app for our purposes. The support technician I worked with even offered to help fix a problem that I had wanted to fix but didn't know how to explain very well. Good service.

Excellent support. When ever needed they supported on time and made customs changes as needed. Highly recommended app

Even that i faced some issue with installing the app on my store but the customer service team helped me and was so nice. Good app

They helped me set up the widget and also customize it a little bit! Very happy with customer service

Great team, readily available. Really does a great job and goes the extra mile for special wishes. Thank you so much! Can only recommend! The customizations that were done speak for themselves.

Helpful and detailed support crew available on live chat upon installation to ensure easy setup. Thanks heaps

It's really a pleasure finding this company, doing the donation app. We needed an app for this, and it works right out of the box and easy to setup. It was more complicated to get it customized to the way we wanted this, but the support department is super friendly and helpful and helped us to customize the look as we wanted and in a short time. By making the example changes and have us approve it, so nothing got messed up. I warmly recommend this app and a special thanks to Pooja S. for her super support!

This app keeps glitching. It was installed and working fine for 3 days, then all of a sudden it disappeared from my shopify site. Keep getting a 500 server error and I can't even access the app now. Very unfortunate. During our biggest sale of the year, we were really hoping to be able to get a lot of donations for our charity partner.

Zestard is a great company and is very helpful in installing Easy Donation on our Shopify site. The are helpful and can't wait to see how great the app works.

We are using this app to manage donations for our Foundation. It does exactly what is described and works perfectly for us with pre-defined amounts and custom amount fields. I did have one issue that I could not resolve myself. The support team is amazing. They fixed my issue within 24 hours. Very responsive. Very helpful. If you are gathering donations for a foundation or non-profit. You should use this app. I found nothing else comparable. Use this app. You won't regret it.

Depending on your theme, it may not be a totally simple drag and drop, but support was very helpful and responsive in troubleshooting and answering questions.

We used this app to allow adding donations at checkout. It has been beneficial for us and our customers so they don't have to find a "product" labeled donation to be able to donate. When we needed help or service they have been fast to respond.

We have been using the app for a handful of years now and really appreciate the functionality and fantastic customer support. The Zestard team has gone above and beyond to facilitate timely feedback and support.

We use this to facilitate open donations to our museum. I like how seamlessly it fits in on the cart and checkout pages. We also use it as a standalone product. This was a little more difficult to set up, but with quick and efficient help from the support team, we were able to get it running.

While I am still in the trial phase of this app, so far it's been really great. The support has been excellent and the app functions just as it should. What more could you want from an app?

Excellent plugin. Lots of options around styling and the features you want enabled. When we did have issue, the developers were very responsive. Recommended.

Working great. Had a small issue getting set up, customer service logged into our account and repaired the error quickly. Thanks so much!!

These guys were fantastic, they made everything really easy for us to support our charities of choice, and were very quick to help!

Poor support. Doesn't respond within 24 hours. The app will take a lot of private customer data out of your backend. The billing isn't transparent – although they offer a free try period – usage-based-charges up to 20 U$ may occur.

Fast and friendly help. Easy to configure and loads of options. Stoked with the app especially for a charity like ours.

Super efficient and easy to use! Great customer service, helped me with the set up of the app really fast!

Great customer support, super agile and willing to help. We use the app to let customers make deposits for their credits and its super helpfull. We really recommend it.

Great customer service! The support team have been really helpful and reliable! Would highly recommend them!

I love this app! Easy to set up the donation box and info. I had some trouble installing it on my site, only because my site has a lot of custom coding, and customer service helped me out. Thanks!

The backend of websites is difficult. The customer service was able to help target and fix our bugs.

Used this app to give customers the option to donate to our chosen non-profit organization on the cart page and as a product listed on a separate page. So far we've been getting donations and it works great. The support team has been very helpful and quick to respond with our customization requests, they were able to remove the questions and reviews that defaulted to products in our theme, and customized the drop-down menu. The tracking feature isn't very granular, just shows the total amount donated by month, but it is easy to pull more information by filtering by the product in Shopify's reports.

Donations are important to us in the same way purchases from our store help our museums. We use the basic plan and it does everything we need it to do, but could see us using the advanced plan in future as our customers may want the option of donating to the individual sites that our organisation operates. Tech support have been really helpful and quick to respond. Very happy user :)

This app has phenomenal support. Thank you for helping me fix my problem again. You guys are super helpful

Great support and Great App! They were willing to help us with the integration in a fast and timely manner.

Excellent support! The app works perfectly, got quick help with changing the look really. Keep it up!

My customers now have the ability to donate to the 3 most active charities in South Africa...awesome app...excellent support.

Outstanding support, took the time to update my install so the donation wouldn't popup in cart again once the user had donated. Well done guys, really thankful for your great help on this!

very good customer service. usually responds within 3-4 hours with easy instructions and all the questions and problems gets answered.

I added the Easy Donation app to our store, but quickly realized that it didn't cooperate with our theme. I connected with Pallavi on their support team and received custom code to change the look of the app so it integrated more seamlessly. The app has already been successful, and I highly recommend it if you're also a non-profit looking to offer additional donation options at checkout.

I used this app for donations for our Ocean Foundation. They do a great job and are always quick to help when I run into a problem. Highly recommend this app.

The team at Zestard Support have been amazingly patient and supportive in helping me set up the app.

Their customer service answers fast but on the other hand, I was facing a lot of issues with this app. I have paid my monthly subscription and the app has never worked properly. It made me more issues and bugs than something plus. When I told them to remove all code from my theme they left not even some lines of code but also a full snippet or template. It could be a great app but it seems to me they need better developers somewhere in their Dev office.

We're using this app in a slightly different way as a Tip/Pay It Forward option and it's been working out great. Support from the team has been fast and helpful!

Fantastic support that enabled us to configure the app just like we wanted! Highly recommended if you want to implement a donation part in your online store.

A very nicely designed app! Easy to use and functions properly. This can be integrated at homepage, product page or cart page with the help of support team who replies in a minute. Has plenty of options and specific image & messaging feature. Must try!

We are a non-profit and wanted the ability for customers to add on a donation to their purchase from our store. This was the only app we found that allowed us to do this. It wasn't very clear how to set up some of the options and we had to reach out to their support a few times to make changes for us. They were very responsive and helpful (just keep in mind they are in India so there is a time difference in getting a reply). It's cumbersome to always have to ask them to change things instead of being able to modify it ourselves. Other than that, the app works great and we've seen a good percentatage of customers make an additional donation. The app will also send a separate email receipt for the donation, perfect for tax purposes.

App works as promised, and I must say the best and most responsive customer service I've experienced from an App developer in the four years that we have had a Shopify site. 100% recommend.

Five stars for customer service! Team was amazingly helpful with implementation. Would love to see this become a little easier to use for non-developers like myself, but the team made up for it by being quick and helpful. We have used this for three weeks and have gathered more than 100 donations.

Great customer service from the support team, very reactive. Design needs to be fine-tuned. When we click on donation button it would be great that the page doesn't need to be reloaded because customers think it is a bug and that the donation wasn't added to the cart.

We have started to use the app now, but had some minor issues with installing. I contacted the support and within less then 8 hours everything was solved! Great technical support! If the app runs as smooth as the support handled our issue, definitely 5 star rating!

We chose Easy Donation because of its simplicity and ease of use. It does not disappoint, support is great and very responsive.