Awesome Maps

The app deleted collections and products from my store. Absolutely unreal. Company is providing an explanation how it happens and feels really sorry for themselves but not providing any help. I'll update this review as I figure things out. - make sure to check your discounts! lots of discout rules are based on collections and are now broken

One of the few apps we've been using since day 1. The app never fails. And if something is wrong it has always been my fault and Molly has always been there to help. The support is straight to the point and always resolved within the first message. They keep their prices stable which is rare in today's shopify app world. Best app for shipping rates hands down.

Claudia helped me to create some custom reports. She understood exactly what I needed and built them out perfectly and quickly. So the support is absolutely amazing and I double checked the reports and they are spot on as well. Thank you!

100% works super efficiently and does what it's supposed to be doing! I also received top notch fast help from the developer. This app is what I needed, doesn't affect load times at all, is easy to use and doesn't break the bank. 5/5!!

The app uses everything Shopify has to offer and gives maximum control over how you want your bundles to be displayed and the functionality is constantly evolving with new features being added. Support is A+ with them being able to give technical insights as well as technical support, directly fixing things in the theme. Response times are super quick as well. Highly recommend!

Best support in the game. Klaviyo support is always there, always trying their best to help you out. They're SUPER competent and it feels like you're talking to actual humans rather than robots. The amount of times I got quick help solving my issues is priceless. I cannot praise the support enough, honestly.

The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!

the app does what it is supposed to do. support is quick and helpful. the options to calibrate the app are great and you can use it super simply but also set up complex messaging. great app and value for money

I reached out to the app's support team for help, but the lack of a timely and helpful response was disappointing. My question remained unanswered, prompting me to uninstall the app. It's frustrating when a single support experience can completely tarnish the usability of an app. Not recommended due to this slack support service. Expecting a response within 40 minutes on a busy holiday week in a different time zone before deciding it’s not timely is quite rude. Hope your customers don't leave one star reviews if you don’t reply within 40 minutes. Best of luck this holiday season.

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

The app works great but what's amazing is the support behind the app. Requests get answered pretty much immediately and the tech team is always there to help sort even custom requests. I really can't recommend the app enough!

Looks super nice, and support was insanely responsive and helpful with integrating with our complex script environment. 5/5!

Really flexible bundle builder. We're mainly using the Mix & Match feature and it looks very nice. Support is quick and helpful!

The app increases our revenue and brings great AOV conversions. But what I really appreciate: We had a problem today and I reached out to support. Leonardo responded super quickly to me sending me screen recordings that solved my problems instantly without me even asking for these. 5 stars for the app and 10 stars for support. It really helps so much to get quick and to the point human help! Thanks!

Normal insurance of shipment: Customers have to file a police report or whatever. Meaning the customers is fuming and we replace their order on our dime. Result: we don't get the insurance revenue, we pay for replacement AND the customer is still unhappy. With Navidium: Customers pay us directly. We replace immediately. End result: customer is happy and we are happy. Also the onboarding was super smooth and fast and people start using it right away. The texts and everything is easily customizable in the app settings and pretty self explanatory so I can tweak the messaging to be on brand. Thanks Navidium!

The app works flawlessly and the customer support is outstanding. We get answers within hours and they really go out of their way to accommodate our requests

The support team at Shogun have been incredible, especially Kalen and James. I’ve written to them with several questions and they’ve answered each one with patience and comprehensive help and useful resources. The app itself is very easy to use and has many unique functionalities, like optimising content for each device available. Definitely recommend it!

Great app and seamless integration I had AC recommended from a friend and have started with the free version and upgraded time and time again to now almost 50k contacts as well as their highest plan. You can literally build any automation you want with AC as well as send regular campaigns. They have great blueprints for useful automations to get you started such as figuring out who your most active subscribers are etc. They frequently add integrations (like with Typeform which is amazing) and help solve issues quickly and reliably. The integration with Shopify works flawlessly. I have all our customer data right in AC and can filter contacts based on their shopping history with us which is great. A segment like "send campaign to customers who purchased within the last 30 days" takes 5 seconds to create). For us it's a vital tool and the app we spend most for each month but it's dollars for pennies as it pays for itself. Highly recommended!

What I really hate is a premium priced app with horrible support. You know when they don't answer your question. I can't say anything about the app as for me it didn't work and I didn't get the answers I was looking for. So cannot use it and probably will stop trying.