Jeans4you.shop
United States
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (25)
The Delivery Date app has been a fantastic addition to our store. It’s super fast, user-friendly, and way more efficient compared to other delivery date apps we've used. It helps our customers choose their preferred delivery date with ease, improving the overall shopping experience. A special thank you to Jay from the support team—he’s been incredibly helpful and responsive whenever we've needed assistance. His support has made setup and customization a breeze. Highly recommended for any store that needs a reliable delivery date solution!
Developer reply ·
Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that the Delivery Date app has made a positive impact on your store and your customers' shopping experience. Ease of use and performance are exactly what we aim for, so it’s great to know we’re hitting the mark. A big thank you from Jay and the entire support team—we’re always here to help and are glad the setup and customization process was smooth for you. We truly appreciate your recommendation and look forward to supporting your continued success!
It is an excellent app for future time scheduling. Thank you for your 5-star review! We're so glad to hear that you find Theme Scientist excellent for future time scheduling. If you have any questions or suggestions, feel free to reach out. We're always here to support you!
It is an easy-to-use, helpful, and responsive team.
Thanks Rotem for prompt theme modification.
Horrible customer support. I reported the issue 11 days ago, and nothing has been solved. Their team is too lazy to do their job responsibly.
Developer reply ·
We sincerely apologize for the negative experience you've had. We understand your frustration and want to assure you that we are fully aware of your issue and are actively working to resolve it. Your case has been escalated to our T3 Team since our latest update, and they are experts in handling such matters. They are carefully reviewing your situation to ensure a thorough resolution. Rest assured, once we hear back from our team, we will promptly reach out to you with an update. Thank you for your patience and understanding. We value your feedback and are committed to improving our services. Kind regards, Support REVIEWS.io
We have experienced many problems with this app recently: Our agent is on holiday too often, and no one is assigned to replace her, so they are off. We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised. Tracking codes need to be updated accurately. Some orders are lost.
Developer reply ·
Hello, Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the challenges you've been facing. We understand how important reliable support, quality control, and accurate tracking are for your business. Regarding the concerns you've raised: Agent Availability: We apologize for the inconvenience caused by the frequent unavailability of your assigned agent. Our team is actively working on ensuring that all agents' roles are properly covered during their time off to avoid any service interruptions. Product Quality and Inspections: We take product quality seriously, and we’re sorry to hear about your customer complaints. Please rest assured that we are addressing the issue with our suppliers to ensure better quality control and quantity inspections as promised. Tracking Updates and Lost Orders: We understand the frustration with tracking code accuracy and lost orders. Our team is investigating the situation to improve the reliability of our tracking system and reduce any future issues. One of our agents has already reached out to you via email to discuss these matters in more detail and find solutions that will best support your business moving forward. Please check your inbox, and feel free to reply if you have any further questions or concerns. We truly appreciate your patience and understanding as we work to resolve these issues. Best regards, Dropshipman Support Team
Swift and helpful customer support.
When I began using the Arigato Automation app, it was evident that this tool was a game-changer. Designed with utmost precision, it effortlessly bridges the gap between complex tasks and simplified automation, making it an indispensable ally for anyone looking to streamline their operations.
This app is truly remarkable and user-friendly. The customer support team is incredibly responsive and always ready to help.
Developer reply ·
Thank you for the kind review and for taking the time to share it! Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark! Should you need help in the future, please feel free to reach out!
Great and easy-to-use app! Please fix the notification box on mobile. Not all text is visible. Thanks!
Really helpful and easy-to-use app. Thanks to the developers and their very responsive and helpful team!!!!
Horrible customer support. This is very strange because this is a customer support app, but it looks like they have to work more on improving their support!
Developer reply ·
Hey there team, Thank you for the feedback! I checked your records with us and see that you mentioned that you submitted some questions that never received a reply, but I wasn't able to find any question that was left unanswered, I apologize. If you find any we missed, please let our agents know - I see you're chatting with us currently, so the agent handling your ticket can re-send any messages you might have missed and reply to any questions we might have overlooked from our side. Thank you so much for your patience with us, have a wonderful rest of your day!
Great and easy-to-use app, very helpful team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Developer reply ·
Thank you very much for your review. We thrive on providing a great customer experience. Please get in touch if you have any questions or support.
Great currency converter app. Easy and comfortable to use. Thanks a lot to the app developer's team.
Developer reply ·
Hello, Jeans4you.shop, We are grateful that you took the time out to leave us a 5-star review! We will share this with the store team to let them know to keep up the amazing work. Best Regards
Thanks to Eden, who helped me to solve my problem with product supplier change. Good luck!!!!!!!!!!!!
Developer reply ·
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jennifer from support is really slow. I have asked to connect with another agent, but nothing happens. Translation doesn't work properly on mobile pages, but I can't find help for this. And all the problem is not over here. Today I am dealing with Johnson from support. I have site speed decreased from 77 to 49. And all the language selections are messed up.
Developer reply ·
Hi Andrius, I'm Brian and we sincerely apologize for your unexpected experience with us. Regarding to your main concerns as following: 1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation. 2. Translation issue because there is a conflict between our app and your page speed optimized code. I have seen that one of my colleague is reaching out you but unsuccessful, please check your email for further support. Looking forward to hearing from you soonest Regards, Brian Transcy - Translate Language and Convert Currency
Easy to install and use the app. Great user experience in the back end. Helps to increase conversion rate.
Developer reply ·
Thank you, Jeans4you.shop! We're glad you're happy with the UX and your conversion rates!
I reported tracking problems seven days ago, and the team hasn't made any fixes yet. Remarketing code is missing in the implementation, and begin checkout and add payment info conversions are not firing. So this channel isn't working as it should. Be careful installing this channel because if the tracking is not working correctly, the optimization won't work as it should, and you will lose your budget.
Developer reply ·
Hi there, Thank you for taking the time to leave a review on the Google channel, my name is Chris and I'd be happy to reach out to you to discuss the account specifics detailed in your review. More generally, I can advise that our team of specialists would love to assist you in getting the channel working correctly for you any time there is an issue. Please look out for my upcoming email. Chris | Marketplaces Support Specialist Shopify
I am dealing with support on how to print one label for more than 3 hours. Now I am dealing with a guy named Moezzam, it looks like this guy is professional at wasting your time.
Developer reply ·
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. Regards, Team Postmen
Great app and really helpful team. They helped me to make all the theme customizations I needed very fast.
One of the worst customer support I have ever experienced. I asked them more than 10 questions about integrations, only 2 replies I have got back. Their articles and courses don't cover all the situations. So if you will have questions or problems with this app don't expect to get help from them.
Developer reply ·
Hello Jeans4you.shop, Channable is sorry to hear this is the experience you have had and will try to address the issues here. It is true that you sent many emails asking about basic set-up questions that some users face. We responded to your multiple requests in a few compiled emails providing answers and links to all questions asked. Second, we are sorry to hear that our help center, blogs, emails, learning hub, and support team were not up to your expectations. We see that your account is now up and running, but if you have any further questions please feel free to reach out or use any of our support materials provided and we will respond as quickly as possible. Kind regards, The Channable team.
Great app, which works perfectly with Google Ads, FB pixel, and Analytics. The developer team is very friendly and helpful.
A helpful and useful app saves lots of time. Great user experience and easy navigation. Perfect for product management.
Great image optimization app, really saves time. Gives you control over optimation dimensions. Easy to manage.
