Hulk Contact Form Builder
by HulkApps · launched
View in Shopify App Store ↗Reviews (2017)
Developer reply ·
Thank you for your 4-star rating! We appreciate your support and are glad to see that you find value in our Hulk Contact Form Builder. If you have any suggestions for improvement or specific feedback, we would love to hear from you. Your insights are important to us. Best regards, The HulkApps Team
Developer reply ·
Thank you for the 4-star rating! We appreciate your support and are glad to see you're enjoying the Hulk Contact Form Builder. If you have any specific feedback or suggestions on how we can improve your experience further, please feel free to reach out to our support team. Your insights are important to us! Best regards, The HulkApps Team
The form stopped working on Google Chrome for over a week, which caused a number of customer complaints on our end. That said, once we raised it, customer service responded well: they offered a discount as a commercial gesture and helped us work through a solution. We appreciated the support.
Developer reply ·
Thank you for your feedback! We're glad to hear that our customer service team was able to respond effectively and support you in resolving the issue. We apologize for the inconvenience caused by the form not working on Google Chrome, as we understand how important it is for your operations. Your experience is important to us, and we're always here to help if you encounter any further concerns. We appreciate your understanding and hope to continue supporting you in the future. Best regards, The HulkApps Team
Developer reply ·
Thank you for the 4-star rating! We appreciate your support and encourage you to share any additional feedback or suggestions you may have. Your insights are important to us as we strive to improve our app. Best regards, The HulkApps Team
Developer reply ·
Thank you for your high rating! We appreciate your support and are glad to see you enjoying our Hulk Contact Form Builder. If there’s anything specific we can assist you with to make your experience even better, please feel free to reach out to our support team. Your feedback is important to us! Best, The HulkApps Team
Developer reply ·
Thank you for the 4-star rating! We truly appreciate your support and would love to hear any feedback you may have to help us improve further. Your thoughts are important to us, and we're here to assist you with anything you need. Best regards, The HulkApps Team
Developer reply ·
Thank you for your positive rating of 4 stars! We’re glad to see you’re enjoying the Hulk Contact Form Builder. If you have any feedback or ideas for how we can improve further, please feel free to share. Your input is greatly appreciated! Best regards, The HulkApps Team
fine
Developer reply ·
Thank you for your feedback! We're glad to hear that you find our app fine. If there’s anything specific you’d like to see improved or if you have any suggestions, please don’t hesitate to share. Your input is truly appreciated, and it helps us enhance the experience for all our users. Best regards, The HulkApps Team
Developer reply ·
Thank you for the 4-star rating! We appreciate your support and are glad you’re enjoying the Hulk Contact Form Builder. If there’s anything specific you think we could improve, please don’t hesitate to share your thoughts. Your feedback is important to us! Best, The HulkApps Team
Developer reply ·
Thank you for the 4-star rating! We truly appreciate your support and are glad to know you're enjoying the Hulk Contact Form Builder. If you have any feedback or suggestions for us, please feel free to reach out to our support team. Your input is important to us! Best regards, The HulkApps Team
Developer reply ·
Thank you for your 4-star rating! We appreciate your support and are glad to see that you're enjoying Hulk Contact Form Builder. If you have any suggestions for how we can improve or if there’s anything specific you'd like to share, please don't hesitate to reach out to our support team. Your feedback is important to us! Best, The HulkApps Team
Pour une première expérience j'ai été très content de la rapidité pour résoudre mon problème. rapide efficacité, merci a vous
Developer reply ·
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez eu une bonne expérience avec la rapidité de notre service d'assistance. Votre satisfaction est très importante pour nous. Si vous avez d'autres questions ou suggestions, n'hésitez pas à nous en faire part. Cordialement, L'équipe HulkApps
Developer reply ·
Thank you for your 4-star rating! We appreciate your support and would love to hear more about your experience. If you have any feedback or suggestions, please feel free to reach out to our support team. Your insights are important to us! Best regards, The HulkApps Team
Developer reply ·
Thank you for your high rating! We're glad to see that you had a mostly positive experience with our Hulk Contact Form Builder. If you have any feedback or suggestions for improvement, please feel free to connect with us. Your insights are always appreciated! Best, The HulkApps Team
Really useful to build a personalized form.
Developer reply ·
Thank you for your kind words! We’re thrilled to hear that you find our app useful for building personalized forms. Your feedback is important to us, and we’re committed to making your experience even better. If you have any suggestions or need assistance, don’t hesitate to reach out to our support team. Best, The HulkApps Team
The form app is good for a free tier version, one thing to improve is when the page loads, the form loads in delay which cause in layout shift.
I learned I need to upgrade to the Pro Version to achieve what I want, but it was presented nicely and I'm now confident I will enjoy the upgrade. SAn they offered to help me implement which is huge. Thanks!
Hulk Apps has been a reliable and efficient tool for our website. I've also been impressed with their quick response time to my questions, which has saved me a lot of time.
Form creation is easy. Support is quick and courteous. I deducted one star because there are occasional reception issues, but overall I am satisfied.
Was not as intuitive as I would like, but after a developer set it up and missed a step the customer service was quick (on a weekend) solved the problem quickly and were very polite. Would love to see it become more intuitive but could not ask for much more. Would recommend.
Very good app, just provide more elements for form in free plan. And should give country, state, city dropdown elements as well.
Just installed and set up first form for a survey. A little confusing as to how to set up elements and size requirements for the header image. Help center was perfect and rapid response.
L'application est bien. Elle semble vouloir donner beaucoup de possibilités et permettre une grande diversité de formulaires. Le chat en direct est top. Le personnel répond vite et cherche sincèrement à vous aider. Il est même force de propositions. Sur la réactivité de l'appli, il doit être possible de l'améliorer, quelques instabilités mineures constatées.
ist einfach zu bedienen aber leider sind viele funktionen die bei anderen apps kostenfrei sind hier kostenpflichtig
So far so good - easy to use, good support. I'll change this to 5 stars if it does everything i hope...
It is a good solid app that does what it says, i would wish for a bit more costomization options, but support is so great that my issues was solved promptly. So i can easily recomend this app.
The free version of this app works well. However asking for customized changes was a bit complicated because of unclear communication. Eventually everything worked out but there was frustration at the start.
I've had some trouble getting the form moved around on the Shopify page. I started it on the bottom, but then wanted to move it to the top of the page this change is not executing no matter how many times I refresh or update the settings. And actually what I REALLY wanted to do is put the form in the middle of the Shopify page, but that function is not available.
I would recommend. The app isn't necessarily the easiest to use, but the customer service is GREAT, and they will walk you through the process.
Very good app! They helped build a custom feature to prepopulate one element of the form based on the page the form is opened on. It works perfectly, I'm grateful for the support! I do wish there was an option to remove the "Powered by HulkApps" from forms on the free plan, as we did not require the pro features, but had to upgrade simply for that.
So far, so good. My only quibble is that the conditional logic is limited. For example, I'd like to be able to check a number field for greater than or less than conditions. I'd did a workaround, so no problem. Other than that, the app is excellent.
Sanjay, was a great help! I haven't used the app yet but judging by the customer service, I'm already impressed.
First time use of the app here. Needed some guidance on how to include the app onto our website and the team responded swiftly with clear instructions. Thank you!
This app is very useful and easy to use. Especially their live chat support is very helpful.
Vatsal, was very helpful addressing some configurations. Thank you
It seems to do everything we need in terms of website form submissions. I did just find all their other apps Im excited to try out as well! Shoutout to Deepa for helping me through a problem I was encountering as well!
App doet precies zoals omschreven wordt. Makkelijk voor het maken van verschillende formulieren, gebruiksvriendelijk. Zelfs de gratis versie. Ik had een technische vraag die heel makkelijk werd opgelost door het customer team. Waarvoor dank!
Mit ein wenig Verständnis für CSS und HTML lässt sich mit Hulk wunderbar jedes Kontaktformular nach eigenen Wünschen erstellen und gestalten. Und wenn man mal nicht weiter kommt ist der Service schnell und kompetent zur Stelle. Einziger Minuspunkt: Keine Mehrsprachigkeit.
Excellent. Le support nous a aidé avec amabilité et efficience. Je recommande pour les options de sauvegarde des réponses, et les possiblités de customisation. Cricketco.be . Nous avons encore à résoudre les traductions en NL eet FR.
Developer reply ·
We sincerely appreciate your kind words. It's amazing to know that you found our support team approachable and efficient. We strive to make sure our users have the best experience with Hulk Form Builder, be it through our backup options, customization possibilities, or our support! Your input and recommendation mean a lot to us. We look forward to continuing supporting you and Cricketco.be. Merci beaucoup! HulkApps Team
Best free option to do forms in shopify, but i want to insert picture to form and int not availube for free version
Developer reply ·
Hello, Thank you for your 4-star review and for finding our Hulk Form Builder as the best free choice for your Shopify store. We're thrilled to hear this! However, we understand your concern about wanting to insert pictures into the form and the limitation on the free version. This is valid feedback, and we appreciate you bringing this aspect to our attention. We are continuously working on improving and adding more functionalities for the benefit of our users. Your feedback plays a key role in this process. Although upgrading to a paid plan would unlock this feature and many others, we will definitely take your concern into account for future updates. If you have any more suggestions or need assistance with anything else, don't hesitate to reach out to our support team. We value your input greatly and are here to help! Best regards, The HulkApps Team
A good app! Some things are a bit complex.
Developer reply ·
Hi there! We're really glad to know that you find our Hulk Form Builder useful. We understand that some features may seem complex. Our aim is to create a product that caters to all types of users - beginners and advanced users alike. It's super important that we get this right, so we truly value your feedback. Rest assured, your comments will be taken into consideration as we continue to enhance the user experience of our app. If you're having specific issues or need help navigating certain features, please reach out to our support team. We're always here to help! Your feedback helps us improve and deliver a better experience to all our users, so thank you again for taking the time to review our app. Best, The HulkApps Team
This is a great form builder. I like the dependencies and features that they offer. This form embeds well on our website and doesn't cause any issues with google/SEO. That being said, there is one thing that I would really like to be made possible, hopefully ASAP. The email notifications for the form submissions come in a HUGE chain that seems to reset maybe twice a day (if that). Since we use Hulk for our contact form, there's anywhere from 3 to 40 forms in a single email chain. All different customers with different needs. This makes it very difficult to organize, forward and respond to inquiries - and VERY easy to miss contact forms. We do use one other form service for our website, Monday.com. Many of our forms are hosted on Monday.com, but there are issues with Monday.com forms messing with google/SEO so we use Hulk for any forms that NEED to be embedded on our website.
Developer reply ·
Hello, thank you for leaving us a 4-star rating and sharing your experience with using Hulk Form Builder. We're glad to hear that the form's dependencies and features meet your needs, and it's working well with your website without causing any SEO issues. We understand your concern about managing the email notifications for form submissions, and we apologize for the inconvenience this may be causing your team. Feedback like yours helps us make our product more efficient and user-friendly. Our technical team is keen to resolve this for you. Although we can't share direct contact details here, rest assured they will be reaching out to you soon to discuss possible solutions. We're continually working to improve our service and your experience – your feedback is central to that process. Thank you again, and we look forward to improving your experience with Hulk Form Builder. Best, The HulkApps Team
Update 2/10/23: I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available. The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form. The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live. For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand. With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge. That said I'm bumping the rating three stars up to four and I would recommend this app! Original Review: I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars: 1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails. 2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section. 3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus. 4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find. The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this. The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.
Developer reply ·
Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!
Good app, support is quick to respond and help out. The app could be a tad more user-friendly but I assume these guys are just getting started. Overall, I recommend it, it's a cool custom form app for a Shopify store.
Developer reply ·
Hi there, Thank you for sharing your observations about our Hulk Form Builder app. Your feedback is truly valuable and keeps us continuously improving our app's possibilities. We reached out to you to assist you further with our app, and to make the use of all our app's features as smooth as possible. Cheers!
Really enjoying this app. really easy to develop your form and set it up on your site. I am glad i found this one!
Developer reply ·
Hi there, Thank you for sharing your valuable experience you have with our Hulk Form Builder app. We are a bit sad we couldn't get that fifth star from you, but we will keep improving and might deserve that missing one, too. Cheers!
A free version worth using. Unlike so many Shopify form builder apps the free version actually has good functionality. Support is also good. As a WP developer I can't really in good conscience give any Shopify app 5 stars as they are in general a rip off, but this one is well worth 4.5.
Developer reply ·
Thank you for your feedback! We're happy to hear that you think highly of our form builder app and that you find the free version to be worthy of use. We put a lot of effort into not only creating a functional and robust app but also into providing excellent customer service to those who use the app. We appreciate your positive review and the 4.5-star rating. Thanks again!
Used it capture job applications for CVs. It does what it says on the tin with 1 exception: The file uploads are not sent as attachments to the admin email. They are just put as a link. This caused us major confusion because the link if formatted like normal text, no indication to show that it is a link. If you can get past that, then it's fine.
Developer reply ·
Hi there, Thank you for your honest feedback. We appreciate your input and are further discussing the options with our dedicated app team. In case you have any further ideas to improve our app, feel free to visit the app Roadmap section and share them with us, please :) Thank you! Have an amazing day ahead!
Hi, ich habe die App installiert, da sie deutlich ehr Möglichkeiten zum Erstellen von Formularen gibt als vergleichbare Apps. Die Bedingung ist sehr einfach und strukturiert aufgebaut. Ich verwende bereits zwei Formulare in unserem Shop. Zwei kleinere Mängel hätte ich leider dennoch. Zum einen ist die deutsche Übersetzung nicht wirklich gut gelungen und führt teilweise auch zu Missinterpretation. Leider kann ich diese nicht umstellen, da meine Shopify Sprache Deutsch ist. Zum Anderen fehlt die Shopify Anbindung für das automatische Versenden der Newsletter (Marketing) Mail. Allerdings konnte ich hierfür einen Change Request stellen zur Umsetzung. Alles in allem trotzdem eine solide App.
Developer reply ·
Hi there our dear merchant, We appreciate the time and effort you have put into sharing the experience you had with our app so far. Your feedback is extremely valuable to us as it is a key ingredient for our continuous improvement. Thank you. Please do let us know if there are any suggestions or ideas in regards to our Form Builder app you would like to share with us, or if you are having any concerns at all. Our kindest regards,
Very helpful to quickly add a custom form to my website. Customer support was excellent and resolved my small issue within hours too, on a weekend no less.
Developer reply ·
Hi there, Thank you for appreciating the work of our Customer Experience Agents during the weekend. We always aim to meet our merchant's requirements no matter of the timing. Thanks once again! Cheers! :)
Hasta el momento funciona muy bien, y permite crear un formulario con con la opción de subir archivos adjuntos en su versión gratuita.
Developer reply ·
Hi, We are very grateful for your amazing feedback! We are so happy you found our free version to be useful, and should you need anything from our end please let us know. Kind regards :)
Using the app to register participants for a course. Great online support from Deepa to help me do what I needed.
Developer reply ·
Hi, Thank you for appreciating our app and our devoted customer experience agent, Deepa :) Kind regards!
i didn't find it so easy to navigate but there is good tech support via live chat which helped me solve my issue
Developer reply ·
We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Customer service is helpful. Had a question, and received a response right away. Overall useful app.
Developer reply ·
We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Made building a custom order form more simple for a beginner like me, however I would love to be able to update the calendar myself without having to email the app developers.
Developer reply ·
Hi there! We are happy you decided to leave us your feedback. The issue you mentioned is currently in the works and should be integrated soon.
The app is very useful, and I found customer support to be very polite, knowledgeable with quick turnaround. There is definitely room for improvement in terms of backend functionality, I was not able to make some pretty integral edits and it had to be done by the customer care team.
Developer reply ·
Thank you for your kinds words. We are happy everything worked out well. Please reach out to us about improvements, we are always open to suggestions.
I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.
Developer reply ·
Hi there! Thank you for taking the time to write us your valuable feedback. You can export all of the submitted responses from the dashboard. Just go to Submitted responses and in the top right corner click Export.
Just want to give a shout out to fabulous customer support. The app is behaving well and the support to set up correctly was brilliant. Not sure if this is quite what I am after for my specific needs, but it's doing a solid job as a base form app to talk to shopify and Klaviyo.
Developer reply ·
Thank you for taking the time to write us your feedback. We are happy our app is up to your expectations!
I had trouble with my form in Form Builder and my request was resolved in a timely manner. We are now working on another issue. Hopefully this one is quickly resolved as well!
Developer reply ·
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that
Developer reply ·
Hi there! Thanks for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!
I needed to add a field in my Contact Me form for customer photos so they could show me product issues, or show me their review photos featuring my products. I used Hulk apps Form Builder, and it worked well. I was a bit concerned about having to change the code on my Shopify site, so I created a copy first, so if I messed it up, I would still have the original. No problem though, I figured it out and it works great! (More specific instructions on how to change the code would have been helpful. I am a novice website builder, and not a code writer.)
Developer reply ·
The app looks great on your store! Thanks so much for the review. We are in the process of developing a detailed guide for this and will role this out shortly. :-)
The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.
Developer reply ·
Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.
I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket. UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.
Developer reply ·
Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.
Great, easy app for anything Form related. Customer Support is exceptional, and even help with styling.
Developer reply ·
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Overall nice and intuitive UI, and easy to use. One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp. Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.
Developer reply ·
Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use. We apologize that you have been experiencing difficulty with the address fields while piping into MailChimp. The general workaround you have identified is an excellent suggestion and we have found it useful ourselves in the past. We are also pleased to hear that our Customer Experience team member Bhavya was able to help you with your issue. Our Customer Experience team is always available and ready to help. We appreciate your kind words and we hope that you have a great experience with our App.
Simple and easy-to-configure form builder (far better than Shopify's built-in form builder), but advanced changes require a working knowledge of JQuery/CSS. Support is helpful and friendly but not always terribly timely. The perils of a small operation. Still, I would recommend the app.
Developer reply ·
Thank for your review and sorry for the trouble caused. We would try our best to give resolution to each and every client on time. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.
Hulk Apps makes some great FREE apps. This form builder works nicely for my purpose. I like that it uses googles recaptcha, file uploads, and many other field types to create any type of form you wish. If I had to be picky Id like to see forms load a touch quicker besides that it great :) Update: it's still a good app however disappointed they didn't notify me of changes of adding paid premium features that once was free. Eg notifications sent to email when customers submit form. I missed 3 sales because of it so roughly $400 down and making my support look terrible. If you're willing to check app daily for form submissions then its still a good free app. I understand devs deserve to get paid for their work, but please next time give us a heads up so doesn't hurt users accustomed to previous versions of FREE features.
Developer reply ·
Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application so you will get the notification for the premium feature of the app. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.
Great customer service, great form builder. I love that this allows you to have unlimited form fields, intro before and after the form. I also appreciate that you and customize the look of the form to sort of match your site styling. The styling also offers hundreds of free fonts (Google Fonts), which is fantastic. I'm giving 4 stars because I did have a bit of trouble in that I was creating a work application for a client, and repeated some of the same form field names, and it resulted in a buggy email form that left off so many form fields. So I wish that would be in the instructions before you begin working on the form. HOWEVER!!! The app developers were so quick to examine the form to figure out what the bug was when I brought it to their attention, and they let me know how to fix it quickly. The form performs beautifully now, and looks great! The client is very, very happy with it. I appreciate when developers respond quickly, are courteous and explain solutions in an easy, digestible way. A+ on the developer communications and quick solutions. 5 stars on the customer service, appearance, and unlimited fields. Would definitely suggest adding in the detail to not repeat form field names. I would give you 4.75 stars if that was an option!
Developer reply ·
Thank you for the review. Sorry for the trouble you had faced in the past. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.