Doppeltree
United States
Reviews (12)
5 Star service! I was migrating from the soon-to-be-sunsetting Product Reviews widget. When I got to Step 2, my Shopify theme is such a Frankenstein of different code over the years that I couldn't figure out where to paste the widget code. Ron messaged me on the in-app chat, and he completely took over and helped me install the widget, import my existing reviews, and even formatted the widget and emails to match my brand colors! Everything looks good, and I'm very happy that I won't have to spend the next 2hrs trying to figure things out myself. Thank you to the Judge.me and Ron for awesome service, and what looks to be an awesome product too!
We've been using Postscript for about 2 years now and it's a great affordable SMS service for small businesses. Compared to other SMS marketing services out there (Attentive and the like) that charge 10x or more, we feel that Postscript provides 90% of the functionality of these other large providers. Over time PS has improved their services (e.g. Flows) that now I feel it's likely just as good for a fraction of the cost. Highly recommend PS if you're a small biz getting into SMS marketing or even if you're a larger one that's more established that needs to get up and running ASAP>
Switched over from MailChimp toward the end of last year. It was a very big undertaking recreating all of our email flows, triggers, and templates - but in the end it was well worth the effort. Now we feel like we have a true CRM + Email + Metrics system that allows us to have a much more holistic view of our store and customer that we didn't have before. The ability to slice and dice data is also leaps and bounds better than MailChimp. Finally, even though doing a migration was a PIA, it also gave us an opportunity to re-look everything and button up trigger/DRIP/automation campaigns and fix issues and make things even better.
So far this app is amazing and I can tell will save us tons of time manually fulfilling our website orders via Amazon Fulfillment. Straightforward and without the frills I was up and running very quickly. One of the best parts is customer support; Cara has responded literally within second via chat and is super thorough in explaining things. Huge help. Highly recommended!
Great app. I've been using PageFly for over 2 years now. Love how versatile the app is to make landing pages. And the team is always improving and rolling out new features. Also, customer service is excellent. I get help almost immediately via chat!
Developer reply ·
We work hard every day to provide you with the greatest service; it is extremely essential to us that you can make the most beautiful pages in the simplest method; every time we read that we are doing a good job, it motivates us to keep working. Please let us know if you require assistance. Angel - PageFly Team
App was really easy to set up and integrate with our store. I'm currently using the free plan but it's working well out of the gate. We've had a few subscriptions processed already and it's a seamless experience. That said, as an FYI we've run into 2 issues because of our unique store setup: 1) No ability to have the subscription purchase price reflect different currencies (our site uses a currency selector). Subscription are priced based off of the main currency. ReCharge says the only way to avoid this issue is to have duplicate sites showing different currencies. 2) For our products we have a dropdown where the customer can choose to buy 1 or 2 of the same item. When a customer buys 2, there's a 10% discount. For our subscription we offer a 15% discount. When a customer selects to buy 2 items, the 2-item subscription cost is discounted off of the already discounted 2 items cost, so effectively there's a double discount. Wish it could be discounted off of a regular price or we could disable subscription option for the 2-item purchase.
We had issues with integrating 2 FB pixels on our site but WinAds was able to pretty easily fix the problem for us. WinAds also allows including shipping and tax cost in Facebook Purchase Conversion Value (I think this is a WinAds custom setting), whereas the out-of-box native FB app doesn't do it, so we're using WinAds to properly track pixel events + Zapier FB Conversions for server-side events to make sure we're covering all bases and properly counting all conversion events. Would definitely recommend WinAds if your situation is similar to ours!
*Update* For some reason, later responses were routed to our spam email folder. I see that Plug in SEO did respond to me. Will revise review again after working with Plug in SEO to fix issues* We ran into an issue after installing the app on 2/11. Discovered that I was missing all of our page titles and meta descriptions even though they were all showing up correctly within Shopify. I immediately uninstalled the app to try and revert my store back to the original state. To Plug in SEO's credit, they did reach out to me immediately after my uninstall and offered to help me troubleshoot. Happy to get their help, I reinstalled the app and waited for their response. But after a day of not hearing back, I decided I couldn't wait any longer (since my page titles and meta descriptions were all still missing), so I uninstalled the app a second time and reverted everything back to it's original state. Granted, it could've been a minor issue that was easily fixable, but the lack of follow up communication after the initial message on 2/11 through today 2/16 was/is not a positive customer experience.
Developer reply ·
Hi Tony, We hope you are well. Concerned to hear about this, we've sent you emails dated Feb 12 and 13 and were not able to receive a reply. We were not able to move forward with our code installation and check on the error because of the other SEO in your app. Often times the HTML error is due to a broken/missing code and having another SEO can also cause conflict. Please don't hesitate to reach out to us and we will assist you with your concern. Best, PIU Team
We're very happy with OCU. Since installing and setting it up back in Nov we've been able to achieve 10x ROI (incremental revenue / OCU spend) and increase our average order value by about 44%. From an ROI perspective it's a no-brainer. Also... - The app is easy to use - OCU team is very responsive when I've reached out with questions - Integration seems seamless. I haven't noticed any slowdown in site speed, bugs, etc. - OCU team has rolled out improvements; nice to see they are continually investing in the app to make it better. Would recommend to other Shopify DTC sellers!
Developer reply ·
Hey Doppeltree! Thank you for an amazing review. So stoked to hear about your success with OCU. 10x ROI! That's awesome. So glad to hear you're doing well with OCU. Glad to have you as a user. Please reach out if you need anything! -Team Zipify
Great free app! Easy to use and get started with seeing how customers interact with your website. Looking forward to additional features in the future, like: more robust search functionality (like searching for specific URLs) and organizing of videos (tagging, categorization). Keep up the excellent work!
Really easy to use app and get it up and running. I was able to get it up on our site in less than 15 minutes. I did run into a small issue, but their customer service is great. Very responsive. They were able to fix the issue for me nearly in real-time. Would highly recommend to others!
Overall nice and intuitive UI, and easy to use. One issue I have is my form data "Address" fields aren't properly getting piped into MailChimp. It does seem like this is an issue other form building apps have too, so might be a MailChimp thing. General workaround is instead of using out-of-box Address field, create your own separate text fields for "address", "city", "state", and "zip" and then map over manually to MailChimp. Finally, I've been in contact with Bhavya and they've been really helpful in getting another one of my issues resolved.
Developer reply ·
Thank you very much for your review! We are so glad to hear that you like our app's UI and find it easy to use. We apologize that you have been experiencing difficulty with the address fields while piping into MailChimp. The general workaround you have identified is an excellent suggestion and we have found it useful ourselves in the past. We are also pleased to hear that our Customer Experience team member Bhavya was able to help you with your issue. Our Customer Experience team is always available and ready to help. We appreciate your kind words and we hope that you have a great experience with our App.