← Merchants

Altenew

United States

Reviews (12)

★★★★★
Shopify

Supports are great and are knowledgeable. We just sometimes notice that the changes we make have delays for a few mins.

on Consentmo GDPR Compliance · About 2 months using the app
★★★★★
Shopify

Thank you for the 4-star review! We're glad to hear you've had a positive experience. If there's anything we could improve or add to make it a 5-star experience for you, we'd truly appreciate your feedback. Your input helps us make the app better for everyone. Thanks again for using Commentify!

on Commentify: Customer Comments · About 2 years using the app
★★★★★
Shopify

I have been a fan of working with Loop for the last 6-9 months. They have strong customer service and I especially like working with their success manager team.

Developer reply ·

Yayyy! We’re so glad to hear you’ve had a positive experience with our customer service and success manager team. We truly appreciate your continued trust in Loop! - Loop team

on Loop Subscriptions App · 8 months using the app
★★★★★
Shopify

We have used Inventory Planner for years and were big fans of the tool. It has helped us with inventory forecasting in the past. Over the last few months, we have had significant challenges with Inventory Planner API with Shopify, and our data has been intermittently been syncing in Inventory Planner. For example, our last sync was Jan 13, 2025. This syncing issue has repeatedly happened over the last quarter of 2024 into 2025. This has disrupted our analysis and forecast planning. We believe the Inventory Planner is working on a solution on updating their API to Shopify, but its not clear to us when this will be fixed and help our team with. We would love to keep working with Inventory Planner if they can provide a stable API with Shopify.

Developer reply ·

Hi there, Thank you for your feedback and for being a long-time user of Inventory Planner. We understand how frustrating sync issues can be, and we really appreciate your patience while we worked on a solution. The issue was caused by Shopify moving to a new system, GraphQL, and no longer supporting the old system (REST API) that our connector was built on. This change made it harder for us to resolve the issue quickly, but we’ve since put in a fix, and the sync is now working reliably. If you have any questions or need more help, our support team is always here for you! Kindest regards, Ade Inventory Planner by Sage Team

on Inventory Planner by Sage · Over 9 years using the app
★★★★★
Shopify

Liubava is great and helped with my concern promptly and even gave instructions on how to fix my concern moving forward! Thank you!

Developer reply ·

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you find our app easy to use. We're also glad that our support team has been a great help to you and provided you with the assistance you needed. We are always here to assist you with any questions or issues you may have. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, KaktusApp team.

on PreOrder App+Partial Payment K · 6 months using the app
★★★★★
Shopify

The app works great! The support team is very committed to helping and quick in response. They helped us with all the customizations we needed!

on Judge.me Product Reviews App · Over 3 years using the app
★★★★★
Shopify

The app is easy to use and very straightforward. The support team helped us more than once to customize the app and its features to our liking. Totally recommended.

on Mst: Wishlist Prime · Over 5 years using the app
★★★★★
Shopify

Customer service is amazing as always. They are easy to reach out to and very accommodating! Kudos to the team! Keep it up!

Developer reply ·

We are so glad that we were easy for your to get a hold of and were able to help you out :) Thanks so much for taking the time to leave a review. We really appreciate it!

on Smile: Loyalty Program Rewards · Almost 5 years using the app
★★★★★
Shopify

Genius search app! Robust search features and analytics, all the needed control and various templates that fit every theme and customer type.

on Searchanise Search & Filter · About 3 years using the app
★★★★★
Shopify

Awesome app that's worked perfectly over more than a year now. Support has always been amazing. We've got more than we expected from Recharge. Thanks Recharge!

on Recharge Subscriptions App · Almost 2 years using the app
★★★★★
Shopify

An amazing support team, instant replies, full follow-ups on needed customizations and the app has never caused issues.

Developer reply ·

Thank you for your feedback! It's highly appreciated :) You are always welcome, don't hesitate to contact us anytime!

on A1: back in stock | sms alerts · About 4 years using the app
★★★★★
Shopify

We have been loving Stock and Buy app - this has been a great system for managing inventories between our stores. And their support team is great to work with - they listen to your needs and work hard to improve the user experience!

Developer reply ·

Thank you for your feedback on Qoblex (formerly Stock&Buy)! We're thrilled to hear that our inventory management software has been instrumental in managing inventories across your stores. Your satisfaction and success are our priorities, and we're committed to providing our customers with ongoing support and improvements to meed your business needs effectively. Thank you for choosing Qoblex! -The Qoblex Team

on Qoblex Inventory Management · 3 months using the app