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Mailchimp Email SMS Marketing

by Intuit Mailchimp · launched

View in Shopify App Store ↗

Reviews (1505)

★★★★★
Shopify

Juvy was incredibly patient and helpful. We got disconnected a few times over chat, and she reached out via email to follow up and make sure the problem was addressed. She responded quickly and with clear instructions for the troubleshooting and eventually helped solve the issue. She was very kind and friendly throughout this entire process, which helped with the frustration from different methods not working.

Baijiu America · 18 days using the app
★★★★★
Shopify

I had a wonderful experience with Marz! They were extremely helpful, patient, knowledgeable, and supportive throughout the entire process. They took the time to understand my requirements, guided me step by step, and made sure all my questions were answered. I truly appreciate their dedication and willingness to help until everything was resolved. Excellent customer service! Thank you so much, Marz, for your outstanding support!

Golf Team Products · Over 3 years using the app
★★★★★
Shopify

Juvy was very helpful!!

Backcountry Discovery Routes · About 4 years using the app
★★★★★
Shopify

SEPH WAS PERFECT!

Fotomuseum Winterthur · About 1 month using the app
★★★★★
Shopify

Rhedd

vonkonline · 3 months using the app
★★★★★
Shopify

Jean was amazing. She was patient, helpful and guided us through fixing our Shopify–Mailchimp connection. We’re very happy with the support she provided, and the customer sync is working again. Thank you, Jean, and thank you to Lance for helping us along the way. Much appreciated from Milano Hair Studio.

MILANO HAIR STUDIO · Over 7 years using the app
★★★★★
Shopify

This app is very clever and I'm sure its going to help generate incremantal revenue. Support was great (Sean) when I needed help.

Avendi · 28 days using the app
★★★★★
Shopify

Lou Wine Shop · Over 2 years using the app
★★★★★
Shopify

Great, great, great help, SEPH helped creating an automation. Helped me 100% with setting it up + response time was very fast!

WRONG FRIENDS · About 3 years using the app
★★★★★
Shopify

Lori was absolutely fantastic! She was so kind, patient and helpful throughout the whole process. I'd been strugggling to resolve our Shopify and Mailchimp integration issue for quite some time, and Lori provided really clear, step by step instructions that worked perfectly. She made what was a v frustrating issue really straightforward and reassuring. I'm genuinely so grateful for her help and delighted to have everything working again. Thank you so much, Lori!

National SPCA Shop · 10 months using the app
★★★★★
Shopify

Jean is great :) thanks for helping me

Airplantshop · 6 months using the app
★★★★★
Shopify

Marz did a good job helping me today, took the time to explain, ty

First Touch Letters · Almost 3 years using the app
★★★★★
Shopify

Working with Marz was fantastic! They were patient with me, very informative and got my issue solved quickly! Thank you!

Carnivore Club USA · Almost 7 years using the app
★★★★★
Shopify

You are very blessed to have Nadz as one of your support teams. She was so knowlegable, patient and kind and I was totally lost in trying to figure out where my subscriptions were being directed when I thought I had changed things... She walked me through the possibilities and now I know how to fix things! I am VERY grateful! You have a gem there!

fables · Almost 5 years using the app
★★★★★
Shopify

JEAN was super helpful, thank you!

Franklin BBQ Pits · Almost 3 years using the app
★★★★★
Shopify

Very helpful with getting multiple shops connected and set up properly. Thanks for all the help.

Brass & Bliss Craft Co. · Almost 3 years using the app
★★★★★
Shopify

LORI was good.

Doctor Butler's · 3 months using the app
★★★★★
Shopify

Boho Stones · About 2 months using the app
★★★★★
Shopify

Paul was the best! Super knowledgeable and quick to respond. Took care of me and got me all set up.

MemorialDESIGNER · About 2 hours using the app
★★★★★
Shopify

David was wonderful to work with. He was quick to respond, helpful and kind!

Every Home for Christ · Over 3 years using the app
★★★★★
Shopify

Customer Support is great! Lance was very professional and took time and care to help me solve my issues. Keep up the awesome work!

Fender Audio · Over 1 year using the app
★★★★★
Shopify

merci à David pour son afficacité !!!! il a ete top.

La Carte Postale · Almost 2 years using the app
★★★★★
Shopify

I had a brilliant experience with Jean this evening, who walked me through several problems I was having integrating MailChimp with Shopify and setting up various alerts and emails. She was very detailed and patient, as I don't really know what I'm doing. It's been the best experience I've had yet with virtual support. Thank you very much, Jean!

Music Industry Therapist Collective · About 2 hours using the app
★★★★★
Shopify

★★★★★
Shopify

Support with Marz went well. We worked through the troubleshoot for tag sync issues with Shopify and Mailchimp. After some time of finding the problem, Marz had it corrected. Thank you - Starkey Products

Starkey Products, Inc. · 11 months using the app
★★★★★
Shopify

Lori has been incredibly helpful throughout my experience with Mailchimp. She is very enthusiastic, prompt, and attentive to every detail. She takes the time to understand the issue and provides clear, thoughtful solutions. I really appreciate her professionalism and dedication to making sure everything is resolved smoothly. Excellent customer support!

Joyoneer · About 8 hours using the app
★★★★★
Shopify

Great support from Cyrus to fix a data sync issue. Thank you!

Wild Knight® Distillery · Over 7 years using the app
★★★★★
Shopify

Working with Seph on an issue with a syncing setting to Shopify was so easy! He helped find the issue quickly and helped me get it resolved. His customer service was excellent as was his attitude during our chat session.

TruthInk Publications · Over 7 years using the app
★★★★★
Shopify

thanks to Rhedd for all the help

Senqu · 19 minutes using the app
★★★★★
Shopify

Nadz and Rhedd are very nice.

ispringfilter · About 2 months using the app
★★★★★
Shopify

Assistenza fantastica, Sher è stata veloce, brava, gentile ed EFFICACE!!!! Grazie

Loro Gioielli · About 4 hours using the app
★★★★★
Shopify

Jean was great - very attentive and walked me through the steps to solve my problem.

Colonial Needle Company · Almost 6 years using the app
★★★★★
Shopify

Dekra-Lite · About 3 years using the app
★★★★★
Shopify

The AI customer service (Lori) is really useful

French & Famous · Over 7 years using the app
★★★★★
Shopify

thanks to both Troy and Rhett who helpwd me get an embedded form up and running

Society Of Feline Artists Gallery · Over 7 years using the app
★★★★★
Shopify

Ive been using the mailchimp integration for years now. Works great. And their customer service has been awesome.

Sandy Road Vineyards · About 7 years using the app
★★★★★
Shopify

Great app to use. The support is amazing too, especially Sher!

TimelessVintageFurStudio · About 2 months using the app
★★★★★
Shopify

Chatted with Seph today and they worked really hard to resolve my issue and were really polite, helpful and responsive.

Carolina Flowers · About 6 years using the app
★★★★★
Shopify

I've used Mailchimp for over 10-years with no issue, until today. I was looking into fixing it myself when I received a Customer Support pop-up message from Rhedd, a real person! There's nothing worse than dealing with an AI bot. Rhedd was very helpful, he sent screenshots so I knew exactly what he was talking about and he spoke directly with the developers on the MailChimp end. Very refreshing to get help from a real person who wasn't working off a script like some companies!

Connollys Of Moy · 12 months using the app
★★★★★
Shopify

Rhedd has been perfect throughout the process, amazing service.

Barnyarns · Almost 2 years using the app
★★★★★
Shopify

GPS Coatings · 3 months using the app
★★★★★
Shopify

Jean was very helpful with all the questions I had! My issues were resolved and my questions were all answered.

Cleveland Punch and Die · Over 4 years using the app
★★★★★
Shopify

Seph provided excellent support and was extremely helpful throughout the entire process. He quickly understood the issue with our Shopify and Mailchimp integration, clearly explained what needed to be done, and helped us resolve the problem efficiently. The communication was clear, professional, and friendly at all times. I really appreciate his patience and willingness to help until everything was sorted out. Excellent customer service. Thank you very much, Seph!

KINEGUN.COM · About 20 hours using the app
★★★★★
Shopify

though Lance couldn't find out the store mapping issue, he was patient enough to go through the possible steps and escalate to the technical team. hopefully the back-end team will be able to help :) thank you

Suu Balm® · About 4 years using the app
★★★★★
Shopify

Foi muito fácil de instalar com a ajuda de SEPH.

Retrosaria Serafina · About 2 hours using the app
★★★★★
Shopify

★★★★★
Shopify

Rhedd provided really great support! Thans a lot!!

Kanela AG · 5 months using the app
★★★★★
Shopify

★★★★★
Shopify

Mary was great! Top notch customer service. Give that girl a raise!

Kent Wool Supply · About 1 hour using the app
★★★★★
Shopify

Mary was so helpful! She was very responsive and Kive. She really helped me solve a problem that I was struggling with.

maeum method · 4 months using the app
★★★★★
Shopify

Sean was super helpful and responsive and sorted my problem out in no time, thank you so much, you were brilliant!

The Ginger Jar Lamp Co. Ltd. · Almost 4 years using the app
★★★★★
Shopify

Juvy was a wonderful and lovely person, helped me patiently with all my questions. Never experienced such a great support on a website! Amazing! Thank you Juvy :)

Vienna Airway Congress 2026 · About 1 hour using the app
★★★★★
Shopify

Lance did a great job explaining all steps to help resolve my issues.

Travel Posters · 12 months using the app
★★★★★
Shopify

Dean was very helpful and quick to reply!

Parabita · 4 months using the app
★★★★★
Shopify

Thank you Jean, I appreciate you fast response and easy to understand answers!

Senior Living Furniture · About 1 month using the app
★★★★★
Shopify

Marz was a great help to verifying our integration and testing it for us. A+!!!!

Chateau Grand Traverse · 3 months using the app
★★★★★
Shopify

Easy and quick help - thank you very much, Rhedd!!

PURE CASHMERE · 10 months using the app
★★★★★
Shopify

Giant Lygon St · About 5 years using the app
★★★★★
Shopify

Great support! Rhedd was very helpful and guided me step by step through the Shopify integration and initial sync. Thank you!

Raza Nostra · About 1 hour using the app
★★★★★
Shopify

NADZ was very helpful!!!

VEK TOOLS · 21 days using the app
★★★★★
Shopify

★★★★★
Shopify

I had a question and it was quickly answered by Sean. He was so helpful and responsive.

Joli Point Needlepoint · About 1 year using the app
★★★★★
Shopify

TROY was helpful in directing me to the right resources to resolve my issue

CATALOG · 26 days using the app
★★★★★
Shopify

Mary was wonderful!

Ti Chic · About 2 months using the app
★★★★★
Shopify

you need to hope you get Marz to as your customer service agent. had everything figured out and fixed within minutes. we got disconnected and they reached out before i freaked out. top notch service.

Hi My Name is Mark · About 2 months using the app
★★★★★
Shopify

Mailchimp is still the industry standard in email marketing. One of the main reasons? Awesome support. Rhedd was extremely helpful and quick in his responses.

ProSharp Podiatry Instruments · About 2 months using the app
★★★★★
Shopify

Everyone that has helped me thus far has been amazing!

Wash and Dry Rugs · 2 months using the app
★★★★★
Shopify

Thank you for the kind help today. All perfect and no monkey business.

ROKOS · Over 7 years using the app
★★★★★
Shopify

Nadz was amazing and great at guiding me through the problem

smash.house.clothing · Almost 6 years using the app
★★★★★
Shopify

Jay Ann was very helpful!

Telle ter Horst - Jewelry + Objects · 3 months using the app
★★★★★
Shopify

Excellent support - Jean was extremely patient and attentive

AXIS Foils · About 24 hours using the app
★★★★★
Shopify

David helped me through a very complicated situation with the integration of Mailchimp with my Shopify store. He was very thorough and patient with the multiple issues that needed correcting. It was great to work with him.

Happenstance Creations · About 5 years using the app
★★★★★
Shopify

Sean was helpful and prompt, great help!

Simrancooks · About 2 hours using the app
★★★★★
Shopify

Paul has been patient and very helpful in assisting me!

Realm Open Air Living · 12 months using the app
★★★★★
Shopify

Great app and integrations, and an amazing support experience today with Marz! Thank you!

TableTone Online Store · 10 months using the app
★★★★★
Shopify

Seph was a great help with fixing my issue. Even when the fix lay on our Shopify side rather than the Mailchimp side.

Gibsons · About 5 years using the app
★★★★★
Shopify

Juvy is great

STLNDRMS · Over 7 years using the app
★★★★★
Shopify

CYRUS gave great support to me to help workout email automations.

Delância · Over 1 year using the app
★★★★★
Shopify

Rhedd assisted me in setting up the automation. I'm very pleased with the customer service.

Heartandsoulhoops · Over 6 years using the app
★★★★★
Shopify

Sean was very helpful in confirming my app connections with Shopify. Thank you!

Outdoor Banner Frame · 32 minutes using the app
★★★★★
Shopify

Lori provided exceptional support! She was incredibly helpful, fast, and quickly escalated my account recovery issue to the right team. Excellent customer service!

Tacticalgeek · Over 5 years using the app
★★★★★
Shopify

I had an issue changing setup and Lance was super helpful via the Mailchimp Integration Support Team. 10/10 service.

Motorsport UK Shop · About 2 years using the app
★★★★★
Shopify

Thank you, Rhedd. All the messages were replied to in a timely manner.

MimiSilk · 10 months using the app
★★★★★
Shopify

Marie helped guide me through my problem

APSS Store · Almost 2 years using the app
★★★★★
Shopify

helpful and explained the situation well

MCA Chicago Store · Over 4 years using the app
★★★★★
Shopify

sean

ANSO · Almost 4 years using the app
★★★★★
Shopify

Jean is awesome! She replied super fast and instantly understood exactly what I needed. Problem solved in no time. Highly recommend!

The Spa Club · About 1 year using the app
★★★★★
Shopify

David was polite, helpful, and super patient with me!!!

Magnolia Mercantile · 6 months using the app
★★★★★
Shopify

mr. McCarney was great today! helped me like no one else could! this guy is a great employ! hope u all give him a lil extra for today the guy deserve! cheers

Acid Straps · About 2 hours using the app
★★★★★
Shopify

NADZ was of so much help with our account set up, much appreciated.

Pipe Manufacturers Ltd. · 7 months using the app
★★★★★
Shopify

Lance was helpful with our popup.

Sulis Silks · Over 3 years using the app
★★★★★
Shopify

Sher was very helpful in helping me solve a persistent issue with duplicate shops showing up in our Mailchimp integration. Thanks!

EPMFG · Over 7 years using the app
★★★★★
Shopify

Paul was super helpful and very easy to reach - thank you!

Muriel's of Vermont · Almost 6 years using the app
★★★★★
Shopify

I got really good support when I needed it. It felt personal and tailored for me.

Karin Nileskog · 9 months using the app
★★★★★
Shopify

Jay Ann was super helpful and kind!

The Bloom Market · About 2 years using the app
★★★★★
Shopify

Marz was EXCEPTIONALLY helpful. They helped me work through some confusing challenges across multiple users on our Mailchimp/Shopify account, and helped to get our email automations sorted out and properly sending to the right recipients. Marz was very patient and kind in helping me through multiple layers of this issue, and very smart and collaborative in resolving it. Thank you so much, Marz!

Companion Bites · 9 months using the app
★★★★★
Shopify

I spoke with NADZ and they were very helpful

Seb Brown · 7 months using the app
★★★★★
Shopify

Nadz provided superb and friendly customer service by finding the answers to my questions quickly. Thank you, Nadz!

THESE DAYS · Over 7 years using the app
★★★★★
Shopify

Nadz my live chat assistant was incredibly helpful and knowledgeable. 5 stars!

Source Designer · 9 months using the app
★★★★★
Shopify

Parlos' Shop · Almost 6 years using the app