Shopify Forms

no funciona

We got sued because the pop up is not compliment for people with disablilities that require screen readers

找不到做过的弹窗 垃圾

Finding out that Shopify Forms has allowed adding a weird looking "claim with Shop" button on top of the form without notifying us really killed the trust in this app.

Pop-up dédié à l'abonnement newsletter....

We’ve been using Shopify Forms successfully for a long time, but since February 21 we’ve encountered a serious issue that’s impacting our order processing. When a customer first signs up via a form (where only first name and email are collected), Shopify creates a customer profile without a last name. Later, when that same customer places an order and enters their full name at checkout, the order contains the correct full name for shipping — but the original customer profile, what is showing in the order tab, is not updated with the last name. This creates major downstream issues for integrations (in our case, our ERP system), because many systems rely on the customer profile data rather than the order address. As a result, orders fail to sync due to missing last names. This behavior did not cause issues for us before, so it appears something may have changed recently in how customer data is handled at your side. For businesses that rely on external systems, this is not a small inconvenience — it directly affects order processing and operations. We hope this can be addressed quickly, as it forces merchants to add friction (like requiring last name for newsletter signups) just to avoid system failures. Kind regards, Lucienne from Vacu Vin

App doesn't notify you when you get a form submission. I found a wholesaler request FOUR MONTHS after they'd tried to reach out.

I can't uninstall. This app didn't work for me, and there is no cancellation.

I am not sure why apps made by Shopify always have to be terrible.

Very half-assed. UI seems out of date and doesn't line up with the UI/UX of Shopify. Very disappointing considering this is a first party app.

Absolutely ridiculous that the email field type is "text", stopping tracking from working properly. And then support says that this is expected behavior - come on, do better this is basic stuff!

How difficult is it to simply make a form builder that you can attach to your footer. You'll spend an hour navigating around this app trying to figure out WHERE or HOW to do this simple thing-- only to draw a blank. Then you'll contact customer support and wait 48 hours (or never).

de la merde

Content in success section: doesn't count characters. Therefore it cannot be saved. But is mandatory. Do you see the circle here?

No CSS support, so styling forms is practically impossible. According to Shopify's SideKick, there is a limit of 25 forms. Not useful for long term, broad-based structures.

This app has very few features and can't be customized. What customization features that are available are purposefully limited. For instance adding text to the form to provide instructions or disclaimers are limited by 120 characters. Why would you do that if only to try to force the store owner into paying for a basic feature that is already built into most other shopping carts. Like Shopify doesn't make enough with their subscription fees and transaction fees.

Horrible buggy app, form dissapears randomly

Don't bother. Usually the first-party shopify apps are good, but dang this one is pathetic. Forms don't load majority of the time, find a free alternative.

Never like leaving bad reviews, but have to in this case. The limitations in styling and data collection pretty much render this absolutely useless, at least for in-line forms. If you want to create an obtrusive pop-up form or quick offer it might be ok, but for anything with any level of branding, its a big fat nope! Really disappointing, but it seems to fit Shopify's model of forcing paying customers to pay for yet another third-party app :/

This is the WORST app ever. Spent half an hour editing, colors wouldn't change, content wouldn't save, says no content when there's literally texts filled.

como en muchas otras de vuestras aplicaciones, esta también falla y no me deja actualizarla

powerful.. but alas ..is absolute garbage when trying to customise it's styling.. shocking to see this is developed by the very same company that hosts this platform... if this is the level of development by them, not sure how the platform is going to fare in the future.. looking for alternates

It's easy enough to create a form, but the limited customization options make this app basically useless for anyone who cares about their store design. You can't even add custom CSS via the theme editor since the form is sequestered behind a shadow dom.

unfortunately not working well with RTL, and the support wasn't amazing. update- still not working. you need to add this option or at least an option to add css

It works, but there is a cookie issue. Also, in Safari (PC), it automatically transitions (scrolls) to the inline form. I had to control it with JS. Chrome plans to completely block third-party cookies in 2025, so there are future problems. These are inline issues, but of course they won't be displayed to people who have popup blocks, so switching to popups won't solve the problem. I think the solution is to add a popup function with a link trigger. The advantage of this form is that it registers you as a member at the same time as you submit it, which gives you an advantage in campaigns, etc. I hope they will address these issues soon.

There is no way to delete form submissions.

DO NOT INSTALL THIS TO TEST IT!!! you will be stuck with remnants of it for ever. Limited app, no support, just absolultely terrible. You can't edit anything, change anything or delete anything. So disappointing.

Completely pointless app. Can't sort your data, filter it, search it. You can't even export the data.....

Truly awful. So glitchy it is impossible to create a form. Shopify should be ashamed to put their name on this. Fire whoever developed this.

It's a very limited app, for example of somehow you want to track form submissions in GTM, GA or Google Ads, it will be impossible, because even if it was developed by Shopify the forms will not send any standard events on submissions etc. Do you want to translate it? - impossible as well.

Fa schifo, volevamo inserire un pop-up di iscrizione newsletter su una pagina specifica, ma il plugin non permette di farlo...

Extremely Frustrating and Disappointing. I rarely leave reviews, but this app has caused me nothing but headaches. Despite being developed by Shopify, it’s shockingly limited. You have zero control over your own form data. I ran test submissions during setup, only to find out later that I can’t delete or manage any of that data. It just sits there with no way to clean it up. Worse, it creates numerous metaobjects that can’t be deleted, cluttering your backend with no way to clean things up. I’ve since read several other 1-star reviews from users dealing with the exact same issues and it’s clear nothing has been done to address them. Only one of my three forms integrates with Shopify Flow, even after following all setup instructions. I reached out to support and was told, “That’s just how it works.” No workaround. No real troubleshooting. Just a dead end. The email automation system is equally frustrating. You can’t assign different email templates to different forms, they’re all locked into the same default automation. Clicking the “Manage” link doesn’t do anything, and there’s no way to customize emails per form submission. This app seriously slowed me down while trying to launch my store. Support “submitted feedback” to the developer, but let’s be honest, that rarely leads to anything. Frankly, I expected much better from a built-in Shopify tool. This app doesn’t just fall short, it actively makes the Shopify experience worse.

Metafield cannot be removed and will not be removed even after uninstalling the application, metafield is pinned for the customer model and can't be moved or edited. Advisors tell me this is normal behaviour by they will consider an updte to include this option. What a joke! This is a weak and dishonest response. Tell the truth Shopify, its always the best policy dealing with customers. "I'm sorry, OUR app appears to have a fault where it leaves phantom code in your store's codebase. We don't know how to remove it, and it's not a high priority for us".

Just okay app. Biggest downfall is that it is made by shopify and for sure will turn into a paid service eventually. Shopify nickel and dimes customers by offering free services then converting them to paid once you are too far in to swith.

Submit button suddenly need verification code, can not be modified, poor comment

無法新增欄位

While the Shopify Form Builder app offers a promising concept for creating custom forms, its current implementation has significant drawbacks. Major issues: Creates numerous metaobjects that cannot be deleted through the interface, cluttering your store's backend No localization support, forcing all customers to view forms in English regardless of their selected language Forms cannot be translated or customized for different markets The complete lack of localization features makes this app impractical for multi-language stores. The unmanageable metaobject creation adds unnecessary complexity to store maintenance. Would not recommend until these core issues are addressed.

This app has very good functions, is simple and easy to use, and is better than all similar software on the market. However, its floating style is not customizable, which is very bad! You should know that its floating window style is extremely ugly and takes up a lot of space.

The form would not work on my mobile device

Formulier valt steeds uit op landingspagina:(

Metafield cannot be removed and will not be removed even after uninstalling the application, metafield is pinned for the customer model and can't be moved or edited.

The functionality is fine, but man oh man. IMPOSSIBLE to customise. No matter what CSS trick you pull out of the book, nothing works. WHY make this SO hard to customise? Let me color my background and change the border radius... not too much to ask :-)

Easy to set up forms, impossible to embed those forms.

This app does not use Shopify's recaptcha's (hi spam!) or does it integrate on the trigger side with Shopify Flow.

Like the other reviews said, you can't add the form to just one page, you need to add it shop wide for some reason

VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!

You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.

having a lot of trouble just trying to make a landing page with an inline form, the popup one is working

Yeah I created a form, but is it useful? No.

I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.

The popup does not get closed in iPhone, upon complaining customer care promised to help me, they said they're working on it and they will keep me updated, they did not provide any solution its been a month and they also haven't updated me on anything terrible experience.

Customers can get discount adding fake emails, how do you filter real emails on this form, very basic app, need more advanced things...

Leider kann man keine Links bzw. Liquid / Html einfügen. z.B. unterhalb des Buttons damit die Datenschutzbestimmungen verlinkt werden. Es wäre super, wenn man an dieser Stelle auch die Links zu Rechtliches hätten nutzen können. {{privacy_policy}} Ebenfalls fehlt eine Möglichkeit der Checkbox vor dem Versand des Formulars. Beispiel: [ ] Hiermit bestätige ich, dass ich die {{privacy_policy}} gelesen habe. Meine Einwilligung kann ich jederzeit widerrufen.**

There is no translation option.... Guys, Shopify is multilingual, your app should be multilanguage compatible, that's a shame !

It does not support multiple languages for multilingual website… very disappointed by the fact that shopify never takes this in consideration with all their apps…