Swym Back in Stock Alerts
by Swym Corporation · launched
View in Shopify App Store ↗Reviews (441)
Srihari and the team were able to resolve the issue efficiently and provided outstanding support throughout the process. Their assistance was greatly appreciated, and it’s reassuring to know that we’ll be in safe hands should any future issues arise.
Amazing Support Experience with Vijaya I had some confusion around our Back in Stock setup, and Vijaya went above and beyond to help me. She quickly identified the issue, explained it in a very clear way, and guided me step by step until everything was resolved. She even reassured me on how to manage old app code and made sure our new Swym button was set up correctly. Her patience, clear communication, and deep product knowledge really stood out. Thanks to her, we now have full confidence in our setup. Excellent support — thank you, Vijaya!
I love the app and also on the way to download the wishlist app as well. Customer Service is definitely one of a kind, very fast, quick and easy to work with. Love the App and Team!!!!!!!!!
Thanks to the team at Swym for the great customer service. They were truly on top of it to make sure that everything was working for our store.
Many Thanks Leandra! - Great Plugin und perfect support from your side. Best
This app has worked very well for us and has led to many sales when an item comes back in stock. Their support team is very responsive if an issue ever arises.
This app worked well for me. It did everything I wanted it to. Adding the "Notify Me" button to my products was simple. My only criticism is that the interface to get reports or to make changes to notifications is clunky and not user-friendly. It took an hour on their chat to get a notification message updated. Other than that, everything works great.
The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!
Very good customer support for queries and imports. System is easier to use on the whole than alternatives. Great reporting and analytics available. There are a few things which rely on their hard coding still, hence great customer service being so valuable. Thanks!
quick set up, had a glitch but customer support was helpful when I had a question they got back with me within a couple of days
Great app for keeping customers up to date with stock levels
Amazing support and the app has been a real game changer for us :)
Great program and most of all great customer service. Any time i have needed support setting up the integration, email flows etc the team has been quick to respond and help! I recommend
Everyone has been super friendly and responsive. I think this app sufficient for small businesses. You can customize the look and color. Customer service is helpful by email. They customized the app which is embed on my template. Please read reviews of other companies with out of stock alerts. They seem to have issues.
Great support to help us triage and resolve integration issues! Looks great now
First and foremost, I want to start by saying that I highly rate Swym Back in Stock Alerts app. It does exactly what it has been designed to do. I had been using the app for some time with no issues whatsoever. I recently upgraded the theme and when I went to make the necessary changes to get the app back up and running again, I had some minor issues. I had to contact tech support to get it resolved. I can’t honestly fault them. Very helpful and went beyond my expectations when I asked for further help so I could customise how the app integrated with my website. All in all, 5 star all around. Thank you very much! www.absolute360.co.uk
Great App ! Very good support and helpful team. I strongly recommend !
I've been using this app for quite some time and it's been great. It's brought us many sales that may have otherwise been lost. The customer support is also top notch. I Highly recommend.
Application très basique qui fonctionne bien et si un souci support très actif.
We've had a great experience with this app in the years that we've been using it. The Back in Stock form is clean and quick to load. We recently updated our theme and had some issues with the layout and size of the form, but Josiah from the Swym Support Team had us fixed up in a matter of hours. Nice!
La aplicación es muy buena y el retorno en ventas se ve reflejado claramente en las cifras. Tuvimos alguna incidencia con la actualización de Shopify que el equipo de soporte de esta aplicación nos ayudó rápidamente a solucionar, por lo que estamos muy satisfechos con la asistencia que nos han prestado. 100% recomendable para cualquier ecommerce.
Works very well and the support is excellent. This is a must-have app for our store.
Responsive, knowledgeable, and kind customer service. Helps our website look streamlined without being clunky or too overbearing.
Super happy with the performance of the app as well as the excellent customer service support that I received. Highly recommended.
I have been dealing with Shrey on adding something to our website. He has been amazingly helpful and has been getting back to me daily. I really love that my customers get alerted when an item comes back into stock. I used to email them manually. This saves time and makes sure that no one gets missed.
We have been using Swym Back-in-Stock alerts on our live store. It works well, we've had no issues with it. We needed a few customizations and the support team at Swym has been very responsive and helpful.
Wonderful customer service. We updated the design of our store and Swym quickly helped us implement design changes so the app followed our new brand guide.
Super responsive. We needed to make a notify me button for out of stock items and because of the theme were using the button was showing up in the wrong place on the product page. The swym team was very quick to get back to us to make the customizations we needed to get it up and running!
We are happy we have installed this app. We are surprised and pleased at the number of customers using it and has definitely lead to an increase in sales so far. The customer service team are very responsive and helpful as well.
Helpful and responsive support team. Easy to customize and help us to track which is demanding products.
Fantastic service with a super-responsive support team. Solid analytics and integration spread with marketing apps. Highly recommend.
Have just installed and the process was easy and any issues customer service was fast to respond and help with installation
Highly recommend the Swym app. It's simple and easy to use and helps us automate our customer orders and cut down on order admin. Customers see when we have something back in stock as soon as the stock arrives on the shop floor and can reorder. The app also shows us how many customers are waiting for a particular product if it's out of stock. Customer service form the Swym team is outstanding!
Quick to install, easy to use! When I had a question, I got an answer quickly. Thank you!
Dzisiaj zainstalowałem aplikację Swym Back in Stock Alerts. Choć na pierwsze wrażenia jest jeszcze za wcześnie to mogę powiedzieć, że pomoc techniczna to rewelacja. Przede wszystkim nie odesłano mnie do podręcznika, nie kazano mi nic robić, nie zadawano też pytań, na które nie znałem odpowiedzi. W kilka minut aplikacja została ustawiona tak jak tego oczekiwałem. Pięć gwiazdek to zbyt mało. Dodam kolejne jak tylko zobaczę aplikację w akcji. Today I installed Swym Back in Stock Alerts app. Although it is still too early for first impressions, I can say that technical support is a revelation. First of all, I wasn't sent back to a manual, I wasn't told to do anything, and I wasn't asked questions I didn't know the answer to. In a few minutes the application was set up as expected. Five stars is not enough. I will add more as soon as I see the app in action.
Excellent and prompt service. I would recommend Swym to others! Our custom request was handled in a timely manner to accommodate our urgent timeline. Thank you!
Good Support. Good Converstions. Subham very helpful. Careful when processing returns through shopify. If you leave restock box checked it'll trigger. Recommend disabling auto alerts if you don't anticipate having new inventory soon.
I don't use this app much as we usually have most things in stock, but it is very useful when our workshops are sold out and people enquire when the next time workshops will be available. I recently had a small display config issue, which when alerted, the team fixed within a matter of minutes. Great customer service and a useful tool.
My favorite thing about this app is the integration with Klaviyo. Plus, the customer service team is quick to respond and are always very helpful if you ever need assistance. Big fan!
Terrific app! Works as stated and helps drive leads back to our website. Excellent customer service, I would highly recommend.
Great response received from the support team. I'm really grateful to the support staff for making it so simple for us to utilize their software.
I recently started using Swym Back in Stock Alerts on my e-commerce store, and I have to say, I'm thoroughly impressed. The app is incredibly easy to set up and use, and it's been a game-changer for my business. One of the things I love about Swym Back in Stock Alerts is that it allows my customers to sign up for notifications when a product they're interested in is back in stock. This has helped me to retain potential customers who may have otherwise given up on purchasing a product that was out of stock at the time. It's also great for generating buzz around products that are in high demand but temporarily out of stock. The app also provides me with detailed analytics on product demand, which is incredibly helpful when it comes to restocking inventory and planning future product releases. The interface is clean and easy to navigate, and the customer support team is always quick to respond and helpful. Overall, I highly recommend Swym Back in Stock Alerts to any e-commerce business looking to increase sales and customer satisfaction. It's a must-have app in my opinion, and I'm grateful to have found it. 5 stars all the way!
Great app with an efficient support team behind! We needed to update the email template for alerts and they quickly guided us.
Excellent experience:)) Super happy with the service received from Anudeep, a member of the team! Really recommend you to use this app!
I can't talk up this app up enough, and especially the Support Team. Great support, top notch! Highly recommend. We have changed themes a few times, and along the way, they have always been there to update what needs to be changed, and even did something for us that they don't show that's possible in the app! Great company, and the sales from this app is noticeable. Thank you guys for always being there.
This is a must have app. It saves a huge amount of time for our customer service team, integrates easily into your store, is easy to set up and the support from swym is prompt and helpful.
The app is easy to use and dependable. Support staff was responsive and quick to assist when I had an inquiry.
Suvradeep was extremely helpful. He was very efficient in not only replying to me but solving issues and answering questions. Fantastic Customer service
Support team was helpful and made code changes to our theme to fix a problem that was causing the plugin not to appear on certain pages. They resolved the issue in about one business day.
Great app, wouldn't be without it now. Support also top notch too, helping out whenever needed regardless of the time of day.
great app and great support It works perfectly and they answer really quickly when you need help.
Highly recommend this app with Shopify & Omnisend, efficient and easy to use. They are very helpful if you have any issues.
Really important part of our customer service experience, developers are quick to respond to concerns and easy to work with.
This app works as intended and our customers use it regularly. Their support team is really responsive and have been great with helping us match the look and feel of our existing website theme.
The team was so helpful when I needed to have a workaround! Quick to respond and thorough with their communication.
Muy buena atención al cliente y capacidad resolutiva. Tenía un inconveniente que no podía resolver, no solo me respondieron rápidamente sino que también me ayudaron haciéndolos ellos mismos.
superb customer service and email alerts works well. Very easy to use and one of the most necessary apps for your site! I use to be on the free plan and really found value after using it. Will be looking to switch to paid plan as I expand my store. Thank you for the great customer service
Very speedy and friendly customer service. I don't really get how they fix any quirks that come up - but they do and they did it quick!
We have found this App to be very helpful for our customers to stay up to date with new inventory arriving. We had an important question and a helpful solution was provided extremely fast. Very impressed!
Solid app, easy dashboard and the best support I have received. Next step is to integrate with my email provider but overall very positive
Does what we need, easily customizable, and support has been responsive the feel times we needed them.
I just started using the app, required assistance with setup, help and customer service was fantastic ,.
A really great app that's simple to set up and is a great way of automatically letting customers know when stock is available! The team are really quick at responding and super helpful! Would definitely recommend :)
All good so far. Great customer service. Good help in the beginning. minimum 100 characterssssssssssssss.
I've been using this app for over a year and it has been absolutely crucial to my business! We've gotten SO many sales from the app. The customer service also cannot be beat. They go over and beyond to help your business run as smoothly as possible with the app. Definitely recommend to any business who needs help automating restocks!
Na het updaten van onze webshop naar een nieuwe template hebben ze ons zeer goed geholpen met het overzetten van de 'out of stock' campagne die lopende was. Snelle service, vriendelijk en behulpzaam. Aan te raden tool.
This app works a treat to notify customers when products are back in stock via email. We generate a lot of sales through the app and can see as soon as a garment is listed in stock traffic rushes to the site. We had an issue with it synching with a new shopify store template but customer service immediately fixed the problem for us within 10 minutes of contact. Great customer service
Great app with outstanding customer service. I changed my theme and that caused it to stop working, but when I contacted Customer Support I got a response within an hour and all fixed.
This app has performed quite well so far. Their support is very quick and easy to work with. Out of all the back in stock apps we've used - this has been the best one.
Contacted them today and I can say, that they have a very responsive and helpful support. Thank you!
A great app for creating alerts for when you want to notify customers when you have sold out products that are back in stock. Highly recommend!
Works very well, is easy to use and reliable. Also their customer service is very helpful and quick. We can definitely recommend this app if you are looking for a way to notify customers of availability.
This app is great. The service is the best part. I requested a lot of customizations to make this app work with my theme and products. I also ran into some issues with integrating with Mandrill. They stuck with me and helped to figure everything out. It works smoothly now and well worth the cost. I am building my email list and my customer base. Thank you!
This app has been great a tool for capturing information about customers that are interested in an out-of-stock product and re-engaging them when it's back in stock. The customer support team has been extremely supportive, answering questions and making changes to the design/functionality of the app to suit the needs of our business. Recommend!
Muy buena atención y rápida respuesta, recomendamos al 100% esta aplicación ya que nos automatiza una parte fundamental.
Nutzen die App seit ca einem halben Jahr. Seit kurzem auch mit einem neuen Theme. Hier funktionierte sie zu Beginn nicht. Nach kurzer Rückfrage wurde der "Fehler" innerhalb kürzester Zeit behoben. Top!
The app works just fine with our systems. The customer service is very helpful, whenever there is an issue they work everything out.
Great simple app which just does what it says with a sleek customisable interface. Some of the fastest and most helpful customer service adds bonus points to the experience.
Quick, helpful staff that helped me customize the app as I requested. Definitely recommend! Thank you!
An effective user friendly app. Their support team is fantastic! Shout out to Soutrik for sorting out an issue quickly. Highly recommend this app
This is a great app to collect emails when a product is out of stock. I like the way it sends an automatic alert as soon as inventory is replenished. It's definitely driving revenue without effort. A++!
We used this app to keep track of customers who want products that are sold out so that we can know how many to produce. Additionally this app lets us track emails of our clients and then reach out to them directly about product inventory status! The support team is also really nice and helpful when we had some questions.