ethnasia

I recently switched my store from Swym Back in Stock Alerts to this app, and I am absolutely blown away by the experience. I had a complex list of about 3,800 existing subscribers with updated product and variant IDs. The developer personally took my CSV file and imported the entire list for me flawlessly, so I didn't lose a single lead! On top of that, the customer service is unmatched. The developer helped me set up my custom DNS records for email sending and even went into the code to custom-match the app's pop-up font to my website's unique font. To find out that this app is built and run by a 'one-man team' is amazing—he works incredibly fast and truly cares about his users. The paid plan is a massive steal for what you get. If you need a Back in Stock / Notify Me app, do not look anywhere else. You are the best, brother—highly recommend!

For the past four days, gift card emails have simply not been delivered. Customers purchased gift cards and never received their codes. At first, we were manually forwarding codes to our own email to resend them ourselves. Now even that doesn’t work. Support kept asking about domain configuration — which has been set up and working for 3 years. Their own dashboard shows the domain as configured and enabled. Still, test emails return errors. The most frustrating part? Delays. Multiple follow-ups with “Hi, any update?” while customers are waiting for gift codes they paid for. As a store owner, this puts us in a very embarrassing and stressful position. Email delivery randomly stops and there’s no solution or fallback system. If your store depends on reliable gift card delivery, be very careful. When it works, it’s fine. When it breaks, you’re on your own. We responded to the support issue and ultimately solved the domain configuration issue. The expectation that we would respond within minutes on the weekend is not realistic for a small team. Once we solved things, we reached out to confirm and see if any further assistance was needed and never got another response from the customer. You can read recent reviews that better reflect the app and service we provide and draw your own conclusions here.

I recently had a very disappointing support interaction with Dzenan from Releasit. I reached out for help after upgrading to the new Shopify thank you page and updating Shopify notification template. I’m on the Enterprise plan, so I expected a more thorough service and at least a full check of the installation, but I kept getting partial answers and was told to “check with Shopify” for the rest. Even after asking twice to confirm that the setup was correct, the request was never properly addressed. The whole experience felt rushed, incomplete, and far below the level of support I would expect from a premium plan. If you’re looking for attentive, clear, and complete help, my experience suggests you may not get it here.

Ένα από τα καλύτερα app του Shopify, το ACS Courier Voucher του Σπύρου, απογειώνει την εμπειρία αποστολών σε ένα εντελώς νέο επίπεδο. Μετά από μήνες χρήσης, μπορώ με σιγουριά να πω ότι αυτό το πρόσθετο έχει εξελιχθεί σε ένα απαραίτητο εργαλείο για το κατάστημά μου. Η δημιουργία των αποδείξεων της ACS Courier και η αυτόματη εκπλήρωση των παραγγελιών στο Shopify γίνεται με άψογη απόδοση και αστραπιαία ταχύτητα. Η υποστήριξη πελατών είναι απλά εξαιρετική. Ο Σπύρος και η ομάδα του ανταποκρίνονται σχεδόν ακαριαία σε κάθε ερώτηση ή ανάγκη που παρουσιάζεται. Αυτό πραγματικά κάνει τη διαφορά, δίνοντας μια αίσθηση ασφάλειας και εμπιστοσύνης. Η εγκατάσταση και η ρύθμιση του πρόσθετου είναι απλή και διαισθητική, κάτι που εκτιμάται ιδιαίτερα από εμάς. Το app ενσωματώνεται άψογα με το σύστημα του Shopify, κάνοντας τη διαχείριση των αποστολών μια ευχάριστη διαδικασία. Συνοψίζοντας, η εξαιρετική λειτουργικότητα, η ανώτερη υποστήριξη πελατών και η απλότητα στη χρήση κάνουν αυτό το app απαραίτητο για την ομαλή και αποδοτική λειτουργία του καταστήματός μας. Σας ευχαριστούμε πολύ για αυτή την αξιολόγηση! Χαιρόμαστε πολύ που το app καλύπτει τις ανάγκες σας με αποτελεσματικό τρόπο και σας βοηθάει στην διεκπεραίωση των παραγγελιών σας. Προσπαθούμε πάντα να ακούμε τις ανάγκες των χρηστών μας και να τους εξυπηρετούμε άμεσα.

We are happy we have found this app. The customer service team is top notch.

Very good support and very good knowledge of shopify abilities. Highly recommended for any kind of shopify store

Good app, with very good service and good support all over in ever hard task I have through to them!!

One of Shopify's best apps, take the UPS experience to next level. Top-Notch Customer Service with almost instant replies.

Extremely fast response to chat support and they are very willing to help you with any issues. Highly recommended.

The support is quite good and tries really to help me, even my English isn't very good. The sync process take many hours but this is not issue of the app, rather a Shopify issue

Hi there, i just install the app at shopify and I have a question. I ready FAQ but I didn't find any email to contact for support, so I will place my question here. If I have 80 product in shopify inventory of a product A. This product needs raw material B and C to be made. I add these raw materials, B for example 40 items and C material 60 items. When I will press sync, shopify will have a total to 40 pieces of product A, or will have 80+40 = 120 pieces? Thank you in advance and keep the good job

Best app, with extremely good support. Always there to give you solutions in your problems. Highly suggested

fggggggghgggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh