Zoko WhatsApp Marketing & Chat

We’ve been very happy with Zoko. It is a user-friendly platform that helps improve customer communication and business operations. Its features make it easy to manage customer conversations, automate messages, follow up with customers, and provide a smooth shopping experience. The customer service team is supportive and responsive, providing assistance whenever needed. Overall, Zoko offers a great combination of useful features, ease of use, and reliable support, making it a valuable platform for businesses looking to enhance customer engagement and communication.

We've had a great experience with ZOKO! The platform is easy to use, and the support team has been incredibly helpful. A special shoutout to Aaquib, who's always just one message away from resolving any issues we face. Super responsive, reliable, and always willing to help. Really appreciate the support and would definitely recommend ZOKO!

Excellent Support & Amazing Results! A wonderful experience with Zoho! A special thanks to Anand and Aisha for their exceptional support, patience, and dedication throughout the integration process. They have been incredibly helpful across multiple calls, patiently guiding me through every step and ensuring everything was properly integrated with my business. The results were impressive right from our very first broadcast! We saw a great response, increased store walk-ins, and actual sales conversions, which was truly encouraging! I'm now excited to explore more opportunities to drive conversions through our upcoming exhibitions and website sales. What I appreciate most is the team's willingness to understand my business needs and provide genuine support rather than just technical assistance. A big thank you to Anand, Aisha, and the entire team for making this journey so smooth and promising. Highly recommended!

Recommended. We are using around 3 months. happy with app & support

Excellent platform for WhatsApp business management. Zoko makes customer communication seamless and efficient with its user-friendly interface and powerful automation features. Highly recommended for businesses looking to improve customer engagement. The platform has been a great asset to our operations, helping us streamline workflows and enhance customer interactions. While there are a few areas that still have some limitations, we appreciate the continuous improvements and are confident that these will be addressed in future updates. Overall, Zoko is one of the best solutions available for businesses looking to scale and optimise their WhatsApp communication.

Llevamos trabajando con ellos desde el principio y el servicio siempre ha sido muy bueno. Todo el equipo siempre esta pendiente y te ayudan siempre con la solución más adecuada para lo que buscas. El servicio de soporte también es excelente, rápido y resolutivo para solventar cualquier inconveniente o incidencia que pueda surgir. Sin duda, muy recomendable.

The app is great and it seamlessly intergrates into our store. The custom flows help us a lot and are versatile. The team behing Zoko is the icing on the cake, they are very helpful and patient. They go above and beyond to help us make the best use out of the app.

We’ve been using Zoko for our online gift shop and it’s been a great addition. Having all our WhatsApp conversations in one shared inbox keeps the team organized, and the automated order notifications and broadcast campaigns save us a lot of time. Setup with Shopify was simple, and the support team is responsive whenever we need help.

Really thankful that we onboarded Zoko! From the demo call to the onboarding process to everything from learning the features, settling in my experience has been so smooth! Muraina has been a great support for us answering all our queries and guiding us for what works and how to go about it!The team is welcoming and totally there for brands like us that are new which is a big support! Thankyou for guiding us through and through!!

We’ve been very happy with Zoko! Adding the app and getting set up was easy. The team handled everything for us. The platform works well for our WhatsApp needs, and the customer service is exceptional. Communication on WhatsApp with them is easy, and they’re always quick to help. Muzaina has been especially helpful, prompt, professional and friendly. Highly recommend Zoko!

First Class service and support by the ZOKO team. And support staff Aaquibe is just Thumps Up for your Whatsapp business.

We had been putting off the WhatsApp Business API because it sounded complicated, with Meta approval, template setup and integrations to sort out. Zoko made the whole process simple, and a big part of that was Aaquib, who guided us at every step. He walked us through Meta Business verification, helped us get our number approved and templates submitted, and patiently answered every question, big or small. Whenever we got stuck, he was quick to respond and never made us feel like we were asking too much. The platform itself is just as good: the shared team inbox lets our whole team handle customer chats from one dashboard, template management is straightforward, and broadcasts and automations like order updates and abandoned cart reminders save us hours every week. It also integrates smoothly with our tools, so our customer data stays in sync. Since switching, our response times are faster and WhatsApp has become a real driver of engagement and sales for us. If you want to use the official WhatsApp API without the technical headache, we highly recommend Zoko, and a special thanks to Aaquib for his support and guidance!

Customer support is really good . Aaquib bro is awesome . Give him some Hike as well

I have Almost Tried all Whtsapp Api Platforms but Zoko Stands out in terms of Functionality,Ai Agents,Catalogue and Most Important Customer Service. Good Luck to Zoko Team for providing customer great experience …!!!

Gran aplicacion, hemos trabajado en conjunto por un par de años y las soluciones y servicio que nos han prestado han sido excelentes. Hemos podido dessarrollar soluciones personalizadas para nuestro negocio y el equipo de zoko siempre ha estado muy pendiente de que todo se lleve a cabo de la manera adecuada. Definitivo un gran partner para nosotros.

We’ve been really happy with Zoko so far. The platform works well for our WhatsApp needs, but what really stands out is their customer support. The team responds quickly and is always helpful when we run into any questions. A very positive experience overall!

Loved there software, to be very honest team is well professional and ready to help at each crucial point. Customer support team is also excellent.

Great app, great team, highly recommend it.

Zoko is an effective tool for managing WhatsApp chats and customer messages for Shopify stores, with a smooth, easy setup. It supports customer conversations, order follow-ups, and fast support. Its user-friendly interface and automation tools save time while keeping chats organized and efficient, improving engagement.

Excellent app, great features. Their RFM is outstanding. Team is very supportive, esp Aaquib who supports our requests.

Started using this app 3 months back, totally satisfied with the results, we are seeing conversions also. The team is really helpful as well, I have been in touch with Aaquib, he is prompt, professional and knows his subject areas well. I recommend using Zoko

I would recommend Zoko as your WhatsApp partner. They provide their service professionally, and their support responds very quickly! I've tried Wati and Interakt before, but Zoko is my best choice regarding price and service!

Top class experience. The support received from Ananthu, Rahul and Joel are world-class.

Ananthu has been very helpful with setting up! The customer service is fast to fix any issues and have been satisfied so far.

Really happy with Zoko so far. The support team is quick to respond, patient with my questions, and helpful with setting things up. I appreciate that they explain things clearly and suggest ideas for my store. Great service and a friendly team—I’d definitely recommend Zoko to other store owners!

Customer success is extremely helpful! On time responses and very helpful!

The onboarding process is very smooth. Aaquib was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko

The onboarding process is very smooth. Muzaina was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko

This is Uzair Shakoor from Zaid Attar Wale, one of Pakistan’s leading perfume brands. We have been using Zoko for the past 3–4 months, and our experience has been great. Before Zoko, I personally tested and explored several WhatsApp API and cloud-based solutions, including Intellicon, Contegris, and other platforms. We faced different challenges with those systems, especially around smooth operations, features, integrations, and customer support. After researching different options, I decided to try Zoko, and it has been one of the smoothest and most professional WhatsApp API solutions we have used. It provides almost all the WhatsApp features a growing brand needs, whether the goal is customer support, sales, order management, automation, or managing customer conversations efficiently. Currently, we are actively using Zoko at Zaid Attar Wale and are satisfied with the overall experience. If your goal is to provide better customer support or generate more sales through WhatsApp and you still don’t know about Zoko, I would definitely recommend giving it a try. A strong and practical WhatsApp solution from India.

A huge shoutout to Anand, who was absolutely incredible in setting up and building our WhatsApp flows. He was always available whenever we needed assistance and went above and beyond to make sure everything worked seamlessly. If you’re using Zoko, I highly recommend reaching out and asking for Anand!

We were using WhatFlow before and recently switched to Zoko. The broadcasting and marketing features are much better, and the support team is very cooperative and quick to help. Overall, a good experience so far!

Till now my experience with Zoko has been good and their team is very helpful. You can definitely give them a shot.

Good tech support & very good expert team who listens carefully & execute your requirements. I am very satisfied as they provide good tool & we got good recovery of our investment as well. Thank you ZOKO.

Very useful app for our business. The features are great, and the customer support is always quick and helpful.

Excelente aplicación, rápida y fácil de usar. El soporte es bueno

Have been using zoko for more than 6 months. Best part is they have wonderful support, which is always missing in most of the businesses. Quick resolution, least TAT. Overall its a great catch to have. Kudos guys, keep going.

We use Zoko for our automated WhatsApp order management, and so far, the experience has been really smooth. What we like most is their customer support. They are quick to respond, professional, and always ready to help with setting up templates and workflows. Their team made the whole process easy and hassle-free. Highly recommended...

I replaced multiple apps with Zoko and it has honestly simplified a huge part of our Shopify operation. We now use it for abandoned checkout recovery, COD order confirmation, transactional WhatsApp updates, delivery notifications, review requests, and customer support. I was also able to build account-wide rules using Shopify customer tags, so customers we flag as spam are automatically excluded from our flows. The biggest win for me is how flexible the automation builder is. Once you understand how the flows, conditions, Shopify data, and WhatsApp templates work together, you can build pretty much exactly what you need instead of trying to force your business into a rigid template. It also replaced a much more expensive WhatsApp automation setup we were previously using, while giving us more control over the actual customer journey. Their support helped get things sorted out quickly when i first started using their app. If you run a Shopify store where WhatsApp is an important part of sales, COD confirmation, order updates, or customer retention, Zoko is genuinely one of the most useful apps I’ve added to the store.

This application is highly effective for customer service. It allows you to connect both WhatsApp and Instagram, manage customer inquiries efficiently, and create draft orders quickly and easily.

Excellent product. The app works great, its intuitive and simple. Zoko AI will take some training but once its trained it works great and converts sales efficiently. The customer success team is super helpful and has a lot of insight to offer to improve the improve the operations on the app

I’m genuinely very satisfied with Zoko. From the onboarding process to where we are today, the support has been incredible. A special shoutout to Anand, who has supported me right from the beginning. His guidance and constant support have played a big role in helping us achieve some amazing results. He has been there to guide us through every situation and has always been quick to help whenever we needed it. Kudos to Anand for his hard work, dedication, and continuous support. Looking forward to achieving even more with the Zoko team!

I am extremely satisfied with Zoko. The support team has been fantastic; they provided hands-on guidance to help me set up all my automations and broadcast campaigns efficiently. It has been a great experience overall, and I highly recommend their services to any brand looking to streamline their WhatsApp communication.

For anyone using whatsapp and shopify combination as their main line of selling, this app is great. They keep on improving and they listen to what you need as a customer to add new features

The app is wonderful. The organization is great. It is being continuously developed. Customer support is very responsive. They activated my account during a holiday, which is definitely to their credit. Just one thing: I hope the mobile app gets improved even further.

I use Zoko since june and it changée the way I work. The tool is perfect and I'm very happy to work on it with Muzaina who helps anytime

Great Discussion and Clarified our Doubt with the Support Person - Bharath. Really He makes as More comfortable and very energitic. also makes me more comfortable.

Amazing experience with zoko, very helpful people, absolutely a no brainer to signup with them, also Aaquib has been superb

The best part about using Zoko is their exceptional onboarding/customer support team. I have dropped texts to them at very odd times and they've always responded promptly. Nishant in particular has been really helpful in making me understand the platform and making sure that I am able to get the most out of it. Nishant will be really happy to see this :) Helping merchants understand the depth of the platform rather than just getting them live is exactly how we want onboarding to feel. Looking forward to seeing HZYCLO grow with us.

Bharat And the entire team has been very supportive and helpful. Using the app is also easy. Seven months in and the app still feeling easy to use is a good sign - that's exactly what we aim for as your operations grow. Glad the team has been useful along the way, and we're here whenever you need us.

It is a really helpful tool, I have been using them for more that 1 year and it is converting sales. The Customer Support is great and Bharat is very supportive and responsive. A year in and still converting sales - that's the metric that matters most, and it's a good sign the setup is working the way it should. Glad the support experience has held up alongside it, and we're here whenever you want to push things further.

It is a really good app with extremely professional support. We are offramping from it purely for a technical reason specific to our store but would recommend them to everyone else. If you are stuck with WABA restriction issues, their team can definitely help you navigate the complicated Meta Support process. Even when I am leaving them the support is professional and helpful, you rarely see that.

Support team is the reason we stayed. Every time we've hit something — a config question, a flow that needed tweaking, an integration doubt — they respond fast, understand what we're actually asking on the first try, and set it up exactly the way we need it. No back-and-forth, no ticket ping-pong. If you're evaluating WhatsApp tools, the product matters but the support is what you'll actually live with day to day. Zoko's is excellent. Getting the ask right on the first try - no ping-pong, no re-explaining - is something the team works hard at, and it's good to hear it's landing that way for config questions, flow tweaks, and integration doubts alike. Eight months in, that consistency is what makes the difference. Glad to have you with us.

Funciona muito bem para concentrar as conversas de WhatsApp em um único lugar. Ótimas automações de recuperação de carrinhos e clientes. O suporte ajuda demais na configuração. Muzaina tem sido a pessoa de customer success que tem nos ajudado e ela é incrível. Centralizar todas as conversas em um só lugar muda completamente a rotina de uma equipe, e as automações de recuperação de carrinho são onde o retorno costuma aparecer mais rápido. Que bom saber que a configuração fluiu bem com o apoio do time. Estamos aqui para o que vocês precisarem.

Zoko is an excellent app for organizing chats and responding to customers in an efficient manner. They have a great support team. We highly recommend Zoko. Organised chats and quick responses are what separate a team that scales from one that drowns in its own inbox. Good to know the platform is holding that up on your end. We're around whenever you need us.

We've been using Zoko for the past several months to run our WhatsApp API and Instagram messaging, and it's become a core part of our daily operations. The support team is the biggest reason we'd recommend them, and Nishant in particular deserves a special mention. Onboarding was smooth and hands-on, and they've been quick to respond whenever we've hit a question or an issue. They also run Google Meet sessions where we can ask questions and learn about features we hadn't explored yet, which has been genuinely valuable. What stood out most recently was how Nishant handled a billing problem. One of our flows was consuming far more ops steps than we'd budgeted for because of a Google Sheets lookup that had to scan through thousands of rows. When we flagged it, they paused the flow immediately, explained clearly what was causing the cost, and worked through which parts of the flow we could simplify. Then they went further than we expected they reviewed our account history, found we'd been overcharged in earlier months too, flagged it to us themselves, and arranged a refund. They also brought our call forward by a day so we wouldn't be stuck with the flow paused. That kind of transparency is rare. The platform itself is powerful and has let us build workflows we didn't think were possible with Shopify alone. Our team has been able to work in a much more structured way as a result. They've also been genuinely open to feature requests, several of which they've acted on. Overall, one of the better software decisions we've made. Recommended for any Shopify merchant scaling up customer communication on WhatsApp and Instagram.

We’ve been using Zoko for the past 5–6 months to manage our WhatsApp API and Instagram messaging, and our experience has been excellent. The biggest highlight is their support team. From the very beginning, the onboarding process was smooth, and they guided us through every step with patience and expertise. Whenever we had questions or encountered an issue, they responded quickly and ensured everything was resolved without delay. One thing that truly sets Zoko apart is how seriously they take customer feedback. We’ve requested several features over the past few months, including managing Shopify orders directly from WhatsApp, a “Mark COD as Paid” option, WhatsApp calling, and several workflow improvements. Their team has been open to our suggestions and has actively worked on implementing them, which is something we rarely see from software providers. The platform itself is extremely powerful and feature-rich. It has enabled us to implement workflows that we initially thought were impossible or at least very difficult to achieve with Shopify or other platforms. Because of this, we’ve been able to build a much more structured operational workflow, improve team efficiency, and scale our business with greater confidence. Our support agents have had a smooth experience using the platform. On the rare occasion that we’ve encountered a bug or technical issue, the support team has resolved it quickly. We also appreciate that they offer Google Meet sessions where we can ask questions, learn about advanced features, and understand the best ways to use the platform. Those sessions have been extremely valuable. If I had one suggestion, it would be to continue improving the mobile experience. While the mobile app is useful, we find the desktop version much more convenient for day-to-day operations. That said, this is a relatively minor point compared to the overall value the platform provides. Overall, Zoko has been one of the best software investments for our business. Between its powerful feature set, responsive support, and willingness to continuously improve based on customer feedback, it’s a platform that we would confidently recommend to any Shopify merchant looking to scale customer communication through WhatsApp and Instagram. Reviews this detailed take real time to write, and it's rare that a merchant lays out the full picture the way you have: the workflows, the feature requests, the specifics of what worked and what could be better. That alone means a lot. Managing Shopify orders directly from WhatsApp, the "Mark COD as Paid" option, WhatsApp calling, those all came from you and shaped what we built, which is exactly how this relationship should work. Merchants who push us with specific, well-reasoned requests make the product better for everyone on the platform, and Zoura has been one of those merchants from early on. Hearing that workflows you initially thought were impossible are now running as part of your daily operations is the part we're proudest of, because that's the whole point of building something this flexible. Really glad the Google Meet sessions have been useful too, since getting into the advanced features properly is where most teams unlock the next level. Looking forward to what we build together next.

Great experience! At a time when most of the vendor partners are degrading the support, Zoko is providing good support which is very important for a faster execution for a D2C brand. Most recommended.

The team was very helpful, bharat from the team assisted me throughtout and solved all my queries.

The team is constantly innovating and making improvements to the platform so anything that was once annoying is already so much easier to use. I use it on a daily basis to automatically respond to questions. The cost is right and the team is really helpful. Highly recommended.

Excellent app supported by a highly capable team I've had a very positive experience with Zoko. Their support team is consistently responsive and efficient, addressing every query promptly and professionally. I was particularly impressed by their proactive approach—they took ownership of several tasks directly, which streamlined the process considerably. It's also clear that the team is committed to continuous improvement, regularly growing the platform and introducing valuable new features. I highly recommend Zoko to any business seeking a dependable solution backed by exceptional support.

Have been working the zoko team (Bharath) for awhile it was a good experience working with them. And zoko help to build a strong relationship with customers too.

Great experience with Zoko! The support team is responsive, knowledgeable, and quick to assist with any questions. They clearly explained the platform features and API capabilities, making the integration process much easier. The documentation is well structured, and the team is always willing to help. Highly recommended for businesses looking to automate customer communication on WhatsApp.

Zoko has been a solid WhatsApp marketing platform for my Shopify store. The abandoned cart flows, broadcast campaigns, and automation are easy to set up, and the Shopify integration works smoothly. It has helped streamline customer communication and recover sales without much manual effort. The interface is intuitive, and the support team is responsive whenever needed. Overall, a great choice for D2C brands looking to grow through WhatsApp marketing.

We have had a great experience using Zoko for our business. The platform has been very helpful in streamlining our WhatsApp communication and automation workflows. What stands out the most is their excellent support team. They are always responsive, knowledgeable, and willing to go the extra mile to resolve any issues. A special thanks to Bharath for his outstanding support and dedication. He has been incredibly helpful in setting up and optimizing our WhatsApp flows, ensuring everything works smoothly for our business. His prompt assistance and problem-solving approach have made the onboarding and implementation process seamless. Highly recommend Zoko to any D2C brand looking for a reliable WhatsApp solution backed by an amazing support team.

We've been using Zoko for years, and it works very well. Love those function like Quick Replies, Broadcasting, makes the chat handling much easier. It works well with Shopify too, able to send product to chat, also able to create special promo to lead the customer to your website to close the deal. Happy with it.

We in Prime Plus Co in Kuwait, we are using Zoko and our WhatsApp Business line is integrated to it, since I joined in Dec 2025, and I have been in contact with Zoko Customer Care which is very efficient and active. I always know that my notes are truly considered and I had an experience with sharing broadcast through Zoko to our customers and all my inquiries to do everything step by step were fulfilled in the best way possible. Not only that, but also following up to make sure everything went well. I hope for Zoko more development, success and flourish, because not only they have exceptional service but they are always rendering with modern business requirements with great professionalism.

Excellent support from the Zoko team! They were quick to respond, explained everything clearly, and helped us with our WhatsApp broadcast setup, automation queries, and best practices. Their guidance made the entire process much easier. Thank you for the great support!

We’ve been using Zoko for 3 months and had a great experience. It helps us manage WhatsApp conversations, automate workflows, and improve customer support. Special thanks to Miss Muzaina for her excellent support during setup and guidance throughout. The Shopify integration and automation features have made our operations smoother and faster. The support team is responsive and helpful. Highly recommended for Shopify brands looking to scale WhatsApp communication and sales.

What makes Zoko special is their support team. They are very pacient and helpful. Bharath Pendyala was amazing and he helped me restore my account in minutes. Highly recommend this app.

The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive, thanks to BHARATH for your help and patience.

Outstanding app. And amazing support, especially muzaina.. she helps with whatever you need. Thank you so much!

We've been using Zoko for the past three months at Vriksham, and the experience has been genuinely positive. As an e-commerce brand handling a large number of customer conversations every single day, we were looking for a WhatsApp solution that was reliable, easy to use, and could help us improve customer engagement without adding operational complexity. Zoko has delivered well on all those fronts. What has stood out the most, however, is the support we've received from Muzaina. Right from onboarding to implementation and every query in between, she has been incredibly responsive, patient, and proactive. She never made us feel like we were just another client. Whether it was helping us understand features, resolving issues quickly, or suggesting better ways to use the platform, she was always just a message away. Having someone who genuinely cares about your success makes a huge difference, especially when you're implementing a new system. Her guidance made our transition smooth and gave our team the confidence to make the most of Zoko. Over these three months, we've seen encouraging returns from our WhatsApp marketing and customer communication efforts. The platform has become an important part of our customer engagement strategy, and we're excited to continue exploring more of what it offers. A big thank you to the entire Zoko team for building a solid product, and a special appreciation to Muzaina for her exceptional support. She's been one of the biggest reasons our experience with Zoko has been such a positive one. Highly recommended for any business looking to scale customer conversations and WhatsApp marketing with a team that truly supports you along the way.

We've been using Zoko for almost two years, and their chatbots over the past few months have significantly reduced our team's workload by handling customer queries efficiently. The Zoko team has been consistently responsive and supportive whenever we've needed assistance. Overall, it's been a great experience, and we're very satisfied with the platform and the support.

We've had a great experience using Zoko. The platform is easy to use, the API integration is smooth and reliable, and it has helped us manage our WhatsApp communication efficiently. A special thanks to Muzaina for managing our account so well. She has always been responsive, supportive, and quick to help whenever we had questions or needed assistance. Her guidance has made the onboarding and day-to-day experience seamless. Overall, we're very happy with Zoko and would highly recommend it to businesses looking for a reliable WhatsApp automation and customer engagement platform.

Really enjoyed using Zoko, the catalog fearure for taking orders while chatting with customers is a real game changer making life much easier for our whole team! The support to set up and answer all onboarding doubts has been amazing as well

Really helps a lot with my automations and campaigns and their customer support is really top tier and very active

I'm amazed at how the Zoko app is built towards fulfilling all the long-term goals of D2C brands. I run a D2C brand myself, and the way I could see the intelligence that has been used from the Zoko team in building the app is commendable. One thing which also stands out is the support that they provide. Anand has been a very, very helpful key account manager for us, helping us guide through this journey and navigate it for us, and we don't feel lonely at all. This kind of support is hardly provided by other providers in the same space or even other Shopify merchants. I really, really recommend everyone to try Zoko, and I would be also adding more clients for them for sure, because I'm very, very happy, and I hope my journey ahead is also the same.

I had a great experience with Zoko, Their service was excellent.The team was responsive, professional, and made the whole process smooth. I would definitely recommend Zoko!

We have been really happy with how Zoko has been working for our retail business. They have an excellent support team, as it was quite confusing at the beginning, but they were extremely accessible and helpful. I look forward to continuing to grow our business with Zoko. It definitely adds an extra less traditional boost to marketing.

Support team are always willing to assist and really simplify things. So so happy!

Amazing platform! The interface is user-friendly, and the features have greatly improved our customer support and sales process.

Zoko has been very helpful for our Shopify store, especially for WhatsApp communication and customer engagement. Special thanks to our account manager, Muzaina, for her continuous support and for sharing useful trends and insights that help us improve our results. Great experience overall.

The platform works well, and the customer support team has been excellent. They're quick to respond, helpful, and always follow up until issues are resolved.

Muzaina is my KAM and she is very good at her work and supportive. kudos to team

First things first - Kudos to the great Zoko staff for providing an amazing customer experience right from onboarding until customer/technical support - Bharath, Vijith, Aaquib, Rahul and Ananthu. The app itself is versatile and easy to use, and ever since Shopify-segments have been integrated my broadcast's setup speed halved and outcome has doubled so good job on that as well. Next up would be easy to create flows as current method can get but tedious and doesn't often consider other active flows. Keep innovating and easing the user experience of the app. Thanks for all the help with Whatsapp marketing and automation, Zoko & team.

We've been using Zoko for our Shopify store, and it's been easy to use. The Shopify integration works well, and managing customer conversations on WhatsApp has become much simpler. Whenever we've had questions, their support team has been quick to respond and very helpful. Overall, it's been a good experience so far.

Nice, helpfull , the people help us

Just been 2 months since I joined the platform and am very happy with the output. Really helpful team and fast responses to all queries! Glad to have joined them!

Good app that integrates Shopify and Meta communications. Help is also responsive to problems I'm facing to help me resolve them.

Fantastic app for whatsapp - but what's even better is there ongoing support. Shoutout to Aquaib and team., keep up the good work.

very responsive team, really helpful guide videos, helps with marketing campaigns and has a lot of options.

In general, I don't usually write reviews, but here I had to! ZOKO's service is one of the best things I've ever encountered. They are always available for calls if you're not getting along, they are always available in chat and they solve problems, build flows that you request in a professional and efficient way and respond to any request you have! Muzaina took care of our company personally and continues to take care of everything that is needed, their service awareness is outstanding, the system has been working great for a month now, without any problems. The bot works great and the synchronization with Shopify is outstanding. ZOKO has both increased our business's sales with automations and also reduced a significant portion of our work thanks to the automations and automatic responses of their AI bots! In conclusion - if you are debating about a few companies, I did the research for you - you won't regret it! Also for our friends in Israel - their price is significantly lower (like 1000% cheaper) than Israeli companies prices, and yes - they support Hebrew!

zoko is the best app for whats app api marketing, the whole process of onboarding is also smooth unlike other apps where you have to do the api connections all by yourself, they also helped me with the business manager setup. on the app side, the user interface of the app is very easy to use, and the automation flows/abandoned checkouts and broadcast features are very customisable with over 100 different customer segments that the app makes for you already.

Excellent experience with Zoko! The most valuable aspect has been their highly supportive team. They assisted us throughout the entire setup process and have continued to provide excellent support whenever needed. Zoko has significantly improved our customer engagement and WhatsApp marketing performance. The platform is user-friendly, reliable, and has helped us achieve better results in communicating with our customers. We are very happy with the overall experience and would highly recommend Zoko to businesses looking to streamline their WhatsApp operations.

been working with Zoko Team for more than 6 weeks now, very strong impact on my customer service line.. Now we are expanding for the full utilisation of Zoko .. Thanks Zoko team

Excellent App great support Good Analytics.

"Excellent experience with Zoko. It simplifies WhatsApp marketing for Shopify through reliable automation and easy integration. Their customer support is outstanding—quick to respond, knowledgeable, and genuinely helpful."