← Merchants

Smai

Australia

Reviews (16)

★★★★★
Shopify

Very powerful app to generate detailed tailor-made reports. Great support.

on Data Export IO: Report · 22 days using the app
★★★★★
Shopify

After reading one of the bad reviews below, I checked and found I was experiencing the same issue on my iPhone. I contacted support and they got back pretty much straight away. After 2 days of some back and forth to try to troubleshoot the problem, Matthieu has been a pleasure to work with, and helped me fixed the problem (so yes, there is a quick and easy fix for it!). They have since written a public post with the resolution https://discourse.algolia.com/t/ios-issues-with-our-shopify-autocomplete/1653 Apart from this little problem, the app itself is great, and we've been able to manipulate it to work with our retail/wholesale store. This has really helped search for both our customers and customer support team, and also makes training new employees easier. Check it out on www.smai.com.au Thanks Matthieu and Algolia Search! Great app and great service! :)

on Algolia AI Search & Discovery · 2 months using the app
★★★★★
Shopify

Great app, works really well for us to get notifications of Abandoned Carts over a certain amount, which lets our sales team contact leads before they are lost!

on Zapier: Workflow Automation · 10 months using the app
★★★★★
Shopify

So far so good, we've had a few issues with installation as our site has a lot of custom work, but support have been quick to jump in with a resolution. Looking forward to seeing the results :)

on LimeSpot AI Bundles & Upsells · 15 days using the app
★★★★★
Shopify

Used Order Printer, Order Printer Templates and Order Printer Emailer so that we could email customers a PDF copy of their tax invoice with every order! So easy to use and keeps our customers happy!

on Order Printer Templates · 3 months using the app
★★★★★
Shopify

Perfect app to allow both retail and wholesale customers on the one store front, and allow for quantity breaks, custom messages and more! Love love love this app!

on Metafields2 · 12 months using the app
★★★★★
Shopify

Really great thing to have integrated with our Shopify store and access our customer data. Love the segmentation, but there's so much more we haven't discovered yet!

on Klaviyo: Email Marketing & SMS · 10 months using the app
★★★★★
Shopify

Great app, a bit tricky to make free giveaways, but otherwise quite straightforward to use.

on ICU• In Cart Upsell Cross Sell · About 1 year using the app
★★★★★
Shopify

Great app, we're really happy with how simple it is to use and at such a great price!

on LoyaltyHarbour Image Optimizer · 3 months using the app
★★★★★
Shopify

So easy to use and best of all, it's free!

on SB: Helpdesk, Live Chat & FAQs · 9 months using the app
★★★★★
Shopify

Great app, simple to use, does what we need it to do :)

on POWR Countdown Timer Bar · 20 days using the app
★★★★★
Shopify

As we sell to both wholesale and retail customers, this app definitely makes the experience smoother for both! Especially with our wholesale customers, who may have multiple users in different states or countries accessing the 1 account, this one has definitely removed the headache for them! Haven't had any issues since installation! Great app :)

on Amplified Email & Abandon Cart · 7 months using the app
★★★★★
Shopify

This app is super useful. Does what we need it to, and our buying team also benefit from seeing the demand of quantity for the products (and even from some new customers as well). Basically an easy set and forget app, that definitely gives us a quick ROI!

on Amp Back in Stock & Preorder + · 6 months using the app
★★★★★
Shopify

We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.

on Starshipit shipping automation · About 1 year using the app
★★★★★
Shopify

I installed the free version of this app and it is syncing perfectly with my store. So far, support has been great and prompt with responses, and the interface and reports look so easy to use. It's great because we have multiple sales channels, and the app integrates Ebay and Klaviyo as well. The API also lets us integrate direct with our inventory software as well, so we can have a standard post ship service across all our sales channels!

on AfterShip Order Tracking · 18 days using the app
★★★★★
Shopify

This app cuts back so much off our daily work load. So simple to use, and the templates are amazing!

on Order Printer Pro: PDF Invoice · About 3 hours using the app