Rollersnakes
United Kingdom
Reviews (13)
Great app to have in your toolkit, the flow like function builder makes it easy to build, and test, before activating.
Work great. I spotted a minor user experience issue, but Taransh from support understood, and fixed in about 30 seconds!
Excellent. Collecting reviews has so many benefits, and Judge.me makes it easy to tap into these.
Excellent. Rules are easy to setup, and behave as expected.
Developer reply ·
Thank you for your feedback and appreciation!
The new Custom Discount feature is excellent, for our use case it has provided a solution to Shopify’s 5 active automatic discount limit, as it allows you to setup multiple discounts within a single automatic discount.
Really well designed, can customise your feed in minute detail while being easy to understand, and configure. Support team know their stuff, and respond quickly.
Easy to configure, and reliable.
Really happy we chose Post Co to provide our returns portal. The portal admin page is very well designed, the policy rules for example are very flexible, but also easy to understand, and configure. The help centre documents all the features really well. The number of returns related customer support tickets has reduced since using Post Co, and our customer support team can view detailed status of a return, and easily make changes if requested. Our returns processing procedure is much more efficient now, and staff new to the role can be trained quickly due to the ease of use. We’re retaining more revenue, more customers now choose an exchange, or credit, instead of a refund. Post Co clearly understand the challenges merchants face, and take onboard feedback, for example they recently added a paperless QR code return option via Royal Mail. Finally the Post Co team are a pleasure to work with, the support team know their product, and respond quickly. Special thanks to Jill who made sure we had all the information we needed during the initial sales discussions, and has supported us through onboarding, and post launch.
Top app, been using for nearly 4 months now. We needed a privacy banner that integrated with Google Consent Mode, and this was one of the few apps that i could find which could do this, the developers clearly understand what features merchants require. Documentation is great, customer support fast, and helpful.
Used Matrixify for a couple of years now, we have a large product catalog, and it's been the solution for a number of challenges. Documentation is great, and the customer service team go above & beyond to help.
Developer reply ·
Thank you to the moon and back for your review! It's a great reward for the whole team to hear this... 🙏 Maris Founding Engineer
Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours of first contact with W3trends. Great support!
So far so good. We have a lot of products and needed this app so our customers can find what they want. We have had one issue with the app synchronising which was fixed instantly when contacting support. We also suggested a slight styling change to aid functionality which they amended within 24 hours. Great service so far!!! Rollersnakes.co.uk
Does exactly what we need and the support has been great to fix little bits of styling issues caused by our theme.