זכרונות חיים
Israel
Reviews (11)
Developer reply ·
Hi there, I hope this message finds you well. We noticed your 3-star rating for our app and wanted to ask if there's anything specific we can do to improve your experience. We truly value your feedback, as it's essential in helping us improve. While you didn't leave a comment with your rating, we're eager to hear more about your experience. Could you please take a moment to share your thoughts? Your insights are invaluable to us; they'll help us address any issues and make the necessary improvements. If you've encountered any difficulties or have suggestions, please don't hesitate to let us know. We're committed to assisting you and ensuring a positive experience with our app. Thank you for your time and for considering sharing more with us. We look forward to hearing from you soon and working together to resolve any concerns you may have. Warm regards, Elysee ParcelPanel Team
Very terrible. I've been trying to talk to you for over two weeks now about the problem they have with cart abandonment. Every customer who orders through me and buys it still sends them cart abandonment. It turns out that a customer orders from me and receives a message that he abandoned the cart a few hours later and this creates confusion in the orders and a lot of anger on the part of my customers And Abandoned Recovery Message is so terrible and I tried to complain to them about it and they still haven't fixed it and it's been like this for a long time In short, terrible!!! Use a normal wati and order manual, this is the best and prevents problems I'll update if they fix it, you won't see this review, but they haven't been able to fix it in a while
Developer reply ·
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation. Would it be possible to email me at madhavan@clare.ai and will get your issue resolved swiftly
great service
Developer reply ·
Hello! Thank you for your feedback. We are really sorry our app didn't meet your needs. We're sorry that you're disappointed with HelpCenter app. We would like to note, that all Free plan features are listed in the pricing section of the app. Furthermore, we understand that there are limitations that come with the plan, although all the listed features are Free of charge and app usage is Free. If you are interested in adding more FAQ sections or having extra features that are available on higher plans you are always welcome to upgrade or downgrade - according to your business needs. Please, allow us another opportunity to show you a more enjoyable and pleasant experience. We would also like to note that If you have any questions or require any kind of assistance, you can always contact our support service - it's available 24/7. Kind regards, Help Center team
I have been using this app for a long time And that's all the problems I found on the app There is only a widget icon that can be changed in them and they don't look that good in my opinion and almost everything requires the paid software and the free software is not good because there is not much possibility to change everything everything is written pro only which is bad, because I'm looking for good accessibility software for free because I have a lot of good paid software with many more options and a nicer and more comfortable design and it's free software but it doesn't have many options Regarding the use of the software itself and its performance There is no RTL in the software if you are in a language that needs it it will not look good on your site highlight links doesn't work well, instead of marking them, it puts a blue square on them and also on links you don't want to be marked, for example your logo that leads to the home page at the top In conclusion, I gave this software a rating of 2 stars because there are better programs and if you want to pay for software, there are paid programs that are much better than experience, but this is a relatively good software for people who don't want to pay for software and want to use the FREE PLAN Thanks for the review. First of all, our app is the only app with most free features & unlimited views. Most important features comes free. Event the paid plan is just $7 and we have to pay for server costs and maintain the app. You're still using the app in your store because other apps costs $99 a month for unlimited views. You installed the app on 20 Feb 2024 which is a month ago. It's sad to see you're writing negative review and still use the app. If you can't pay for pro options, you can ask our customer support to provide more options for free. The app doesn't need RTL because the text align is center. If you want RTL, you can write you custom style to change the app design. Unfortunately, we will remove your store access from the app since you're not happy. Unless you update your review. If you have any questions, feel free to contact our customer support. Thank you!
Not particularly reliable in my opinion, I don't like the design and you can't change the language
Developer reply ·
Hi there, we're sorry that the Language translations & editing feature you want to use is only included in the paid plan and not the free plan that you're using. We have always made it clear for our merchants by including all feature details in our pricing section that you can take a look at before choosing a plan. We have the intention of adding Hebrew to the language selection in the near future as well, so we'd really appreciate your kind patience in the meantime. Please kindly reply to this email so that we can assist you further!
Doesn't work well at all on the product page sorry for the terrible review but you need to fix this urgently
Developer reply ·
Hi, The gallery still works well here and many other stores. I think it conflicts with your theme. We can solve it in a few minutes if you contact me. I tried to email you about this but never got a reply :(
realy good service In my opinion, the service is more important than the application Now regarding the app it works great the rest of the apps work on delay and slow down your site and the app is so well programmed that you don't feel it is there Its design is beautiful and it is very easy to use My recommendation is very warm for this app You have a great future
A stunning application very easy to use and the design and convenience is what I especially liked. The app is especially for big businesses and of course small businesses and the service was personal I felt like they were contacting me as a customer If you are looking for an application that will help you grow and illustrate the product to the audience as videos, this is the application for you!
Developer reply ·
Thank you for your kind words! Our focus on user-friendly design and personalized service aims to cater to businesses of all sizes, making our application ideal for showcasing products effectively through videos.
Developer reply ·
Dear זכרונות חיים store admin, We’re sorry to hear that we may not have met your expectations. We would really appreciate it if you could share a bit more detail about your experience. Your feedback is important to us and helps us understand what went wrong and how we can improve our service. If there was any specific issue or concern, please feel free to reply to this email. We value your input and would welcome the opportunity to make things right. Best regards, Fether Team