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Love this app...so much function...saves heaps of time. Especially like the ability to bulk edit the google product categories. ... Went to write a review and realised I've already written one! Another feature I find really reassuring is the ability to revert any bulk changes in case you made a mistake. It really is a great app that saves so much time.

I really love the power of this app for search. It is very fast and can be seamlessly customized to the look and feel of your store. There are many functions that I like: instant search, search suggestions, upsell/cross sell, merchandising suggestions etc and you can use your search data to direct zero result searches to products/pages you think the customer was intending. I received very good service, although had to wait a few days for a reply, but the help was excellent and accurate. Most importantly, it makes it easy for customers to find what they want. Update Mar2023: It’s now been 2 years using this app and I continue to appreciate the solid support. In the last year I have updated my theme and most recently installed filters on collections which required some coding additions which was actually very straight forward and quick, with the help of Stacy. This app would be the most important app we have. Update Sep2023: The level of support and response times has improved a lot. I've been able to get considerable CSS support on tweaks I needed and good explanations of what was being done. The support in the Asian time zone is now very good.

Firstly, the customer service and responsiveness of the BSS team is outstanding. Emma was very helpful in answering all my questions and committed to helping me achieve the outcome I desired. I needed a little help implementing some code and styling and each request was met willingly and quickly. Special mention to Nguyen Ngoc Hai who assisted with the coding requests. There was initially a coding clash with my back-in-stock buttons on the product pages, but this was attended to immediately and fixed - a pleasant experience compared to other app developers. I required some assistance formatting my main portal information page and that was provided willingly and promptly. Much appreciated! I noticed some site speed reduction which is inevitable for a logged in wholesale customer due to the extra price calculations for tax considerations, but BSS were quick to eliminate for guest customers, so my retail store was unaffected. One overarching theme was the prompt communication and willingness to help, fix and explain anything I needed. I now have a fully operational wholesale portal and a team to assist me with any future questions or issues. They have a development team too where more specific customisations can be achieved for a fee, which I intend to explore. The portal integrates well with the B2B wholesale app. and I look forward to exploring the many other features of the portal in future.

I looked around at a number of apps that could give me the functions I required for a wholesale pricing solution. I settled on this app as it had the most flexible functions; registration form, custom pricing (lots of flex with the conditions!), varying tax treatment, and varying shipping cost rules which is important with larger orders generated with wholesale and can be tailored to a customer type via a customer tag. - plus many more functions I will probably use in the future. I was also pleased to solutions for extra charges which is handy to add to my retail store for larger or heavier items. The app also adds discount pricing codes and bogo and rules surrounding the usage of those which is very handy. When there is a lot of function, complexitity can be an issue and it did take me a little while to figure it out, but I got there (and I'm one of those people to hate to read instructions - but there is a lot of written instruction if you need). But the best part is the very helpful and responsive support I've received from Emma and the technical assistance from Nguyen Ngoc Hai who installed the app and a few small customizations. If you have a basic understanding of theme code, you can easily follow their instructions, but so good to have their support and get it up and running correctly the first time. Its not the cheapest app, but its packed with function that's given me some more ideas of how I can improve my store. I definitely recommend.

I'm not an expert in this area but was able to easily set up the integration with xero using this app and my accountant was very happy everything was feeding through correctly. When I had accidentally deleted a transaction in Xero, the Parex support was very quick and pushed the transaction back through to Xero again for me. I can recommend this app.

No longer do I have to deal with Facebook pixel problems! Additionally, if there are any issues that arise with the event matching, I can get great support from the OnePixel team - Harper was very helpful and identified a FB issue which we are investigating. If I don't ever have to speak to FB support again, I will be a happy person :) As a small business owner, I have to do a lot myself but being able to get on a call with their staff who were very good at explaining things to me, is very valuable and saves me a lot of time in the long run.

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for. I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

I’ve set this up to integrate with Klaviyo so a customer gets sent a discount code for submitting a review. It works great and once set up properly the automation saves time and keeps on top of everything. Some small bugs in the admin when displaying changes but didn’t effect what went out to the customer. Support were very helpful in getting it working and displaying how I wanted it on site - very happy with that. I’m only using probably 1/5 of its function - so much more good stuff to implement. Control over what reviews get displayed and check for appropriate content is very useful and stress free. Definitely recommend this product. Update: After using for over a year now, the absolute best part I like about this app is the extremely helpful support. They always get back to me and help find a solution or explain where I can find it. As a small business owner that doesn't have the luxury of an IT dept, knowing there is a team I can depend upon is very reassuring.

I love this app. Its easy to use and the support, if required, is very prompt. I've also had some tips given to me about my website from the support staff which has been excellent. I like that I could build my subscribers before having to pay for the subscription, but having the Hero banners and the other engagement tools in the subscription enhances the engagement rates. This is a nice complement to our email marketing and helps to get a quick message out to customers. I recommend this app.

Great functionality and extremely helpful support on live chat when the written documentation needed some small clarification. They also helped guide me through the set up of the types of discounts I wanted. Price is reasonable and function for tiered discounts is just what I was looking for (ie. Spend and Save).

Love this app..saves me so much time. Automatically checks the integrity of the customer supplied suburb vs postcode. The new version enables you to pay and print from the app without having to go into mypostbusiness online. The bulk handling of orders for label printing and fulfillment massively reduces time and eliminates any errors that would occur trying to fulfill orders individually. Lots of other cool features simplify fulfillment. We've increased productivity substantially with this simple addition to our business.

This app is excellent at conveying low stock quantities and "only X left". It really helps to bring sales. The customer support is excellent and I had some custom requests that were handled easily and quickly by their developers. I look forward to more features. The app is easy and intuitive to use. I thoroughly recommend you try it.