EDASI
United States
Reviews (13)
The interface looks like 1998 and on top of that it doesnt sync your orders. Simple stuff like this that should work. They stole the $10/month subscription because I only downloaded it to use it on orders, and I simply do not see my orders.
Developer reply ·
Hey there, thanks for your review! We’re sorry to hear we’ve fallen short, but we truly appreciate the chance to make things right. We’ve located your ticket, and a team member will be reaching out shortly to assist with your missing orders. Keep an eye on your inbox—we’re here to help!
My friend PLEASE do not send emails saying "We aim to provide a follow-up within 24 hours for all tickets. Our support team is available every weekday, with limited hours on weekdays" Because over the past week, I sent 2 emails, one was about 5 days ago. I would be happy to adjust my review, I just dont like being mislead. Just say: "We do not respond to support tickets" and at least that would be genuine.
I really appreciated the support Pijus gave! He gave us a custom solution that worked for us. The app itself does the job
I really appreciated Mina's great support! She is smart and patient
Patrick was very helpful, it makes apps like these so much better
Deleted my images on the app builder, erased them completely. The images are in the file library inside shopify, yet somehow on pagefly they disappeared.
Developer reply ·
On behalf of the PageFly team, I would like to thank you for such detailed feedback on your experience with PageFly. We feel so sorry that you had a negative experience with our app and from the bottom of our hearts, we would like to send you a sincere apology. Thank you so much for giving us a chance to communicate with you before to understand better the situation. It's really sad that we could not improve your experience at that time, but we will keep continue to improving our app to have more powerful features to serve you better. And I do want to emphasize that at PageFly, we put customer experience and satisfaction on top. Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon. Let us know if you have any questions or need help. PageFly | Cookie - Customer Satisfaction Manager
Great support! Julia is amazing and the app is easy to use
such a smooth app! I want to learn more about the Shop feature. I'm using everything else and it's amazing
Developer reply ·
We're delighted to hear that you're enjoying the app! The Shop feature is a great addition, and we'd be happy to provide more information to help you get the most out of it. Thank you!
Victor was very helpful!
No integrity. The point of contacts have Zero integrity. Kyle Collingham canceled twice, and on the 2nd time didn't bother to send an email. Then I contacted customer support, and they said they only cared about trouble shooting the product.
