Deep Nerdd
United States
Reviews (13)
So Far, it works great. David was great and shared ton of details to get me started.
Do not recommend! They keep all the money and not great customer support.
Developer reply ·
Hey Deep Nerdd, After almost three years with us, money you feel we kept and support that didn't help isn't the experience you should have had. Sincere apologies for missing your expectations and we went to understand more on how we could have delivered a better experience. Feedback like yours is exactly what we need to fix what's broken. I've sent you an email to hopefully get some more details from you if that's worth you time. — The Route Team
I’ve had this app for over a year and customer service has been terrible. The app stopped sending customer updates and it automatically changed my stock levels. No chat support or email response in months so I’m gonna drop them. DON’T upload this app!
FANTASIC app for any growing business! Quick support with emails and chats to help you with any issues or questions you may have! Easy to navigate and create different tiers to get customers to sign up and redeem points.
Fantastic customer service! So glad I switched from vitals. Patti was a blessing!
So far so GREAT! Just installed it and the customer service is wayyyyy better than vitals.
Great tool to keep customers in contact with you about their orders.
Fantastic service. Can’t wait to see the results. Alex is great helping me get everything set up. I would recommend this app.
Just got this app and I was amazed how great the service is. I've been looking for an app to do everything they promise so the customer service gives me much hope. Alex was fantasic!
Developer reply ·
Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎
Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!
Developer reply ·
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin
Great service in chat and I'm truly happy with the number of apps you get in 1 place. Very easy to manage. I wish they improve the pre-order app but everything else works great.
Christian has been so helpful. I’ve talked to him twice since I downloaded this app. I asked tons of questions and he was so patient and friendly, it was shocking. Not something I’m used to and that’s a great thing! I would greatly recommend this for any store.
Developer reply ·
Thanks so much for the lovely review 🌟 I am glad that you find the team patient and friendly. Stay assured that we will continue to serve you to the best of our ability.
So far the help I’ve received has been fantastic! They have been so helpful and answered all my questions. Great app!
Developer reply ·
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.
