Shady Brook Farm
United States
Reviews (13)
We found Simmer when it first came out and have been using it ever since. It has come a long way and continues to improve with each update. It took our staff a little time initially to understand how Simmer interacts with Shopify, but once we got through that learning curve, it became a great tool for our operation. The Simmer team has always been open and receptive to our feedback, ideas, and suggestions for improvements. We use Simmer primarily for our quick-service food concepts and have processed just shy of 30,000 orders through the system. With all of the improvements and updates over the past 12 months, it is now working seamlessly with our KDS screens and has become an important part of our food service operation. It has been great to see the platform grow and improve, and we’re looking forward to seeing where they take it next!
I got immediate help from Eric and he helped me set this up properly in my store. Very easy to use!
Sandy was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!
Developer reply ·
Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you! - Jeanette
It's a little tricky to set up, but excellent customer service to help figure things out!
Developer reply ·
We sincerely appreciate your honest review! Since we connected, we've upgraded the Debug view to surface if the lead/cutoff time can hide potential timeslots. Thank you, your feedback has made our app better already!
Customer support is prompt and excellent. Got help every step of the way!
Canva is THE BEST way to create images for your Shopify store...especially if you're not a graphic designer. It's so easy to use and amazing that it connects to my store.
Cass was very fast in responding, friendly and helpful!
Good to instantly engage with customers.
Great customer service! Got almost immediate help by Luiz via the chat, and he was able to quickly and easily answer my questions.
Works well for limiting number of orders for curbside pickup per day. Support team got back to us in a timely manner.