Bikini Crush Swimwear
United States
Reviews (11)
This app ruined our store like everyone else. Deleted all of our collections and also our main menu at 9am this morning with no notice. Then after they knew the issue happened, didn't even reach out to let us all know. We were all left to find out we have to essentially rebuild our stores and then find out who and what caused the damage. Should be illegal and also contacting a lawyer. Who knows how much time and money this will cost us now, unless they compensate us somehow to cover this time and expense
TOTAL SCAM! So lucky I checked this app before more damage was done. Same as everyone else, checked the app and fake commissions and payouts pending. Loosing over $70, which is minimal compared to some of the damages others have reported, but not the point. No one should loose money for these scams. Who knows the damage that this could have caused had I not checked for some time. Also, did one real collab in here and the influencer took the product and then ghosted us. Never using again
They went above and beyond to help us customize some things we wanted changed. Fast responses and truly helpful. They could have just said that isn't a feature and moved on, but they wanted to help and got it done. Hard to find these days and it's appreciated on our end
Developer reply ·
Aww, thank you for such kinda words! We really appreciate it, and it's such a pleasure to work with you!
Works extremely well and helps us sell more, since we sell out of items quickly. We had a small issue with billing and they helped us right away and made it right. Good service and recommend :)
Worked well for us for two years. We may have had a glitch that is preventing us from using it but the support has been great with helping us try to resolve this issue. Hopefully we can use this app again moving forward.
So far so GOOD! Impressed now, while I was skeptical at first. We are at 25.44 ROAS at the moment and each month we have been upping our budget and will continue to do so as long as it stays good for us. Will update if anything drastic changes, but give it a try and see if it works well for your store. We were pleasantly surprised at what we got back thus far! Disclaimer, we are an established store for over 8 years with lots of data to work with and also marketing being done via other channels on our pixel before using this service.
TERRIBLE SERVICE, CRASHES OFTEN AND WON'T VALUE YOU. I never write bad reviews, only good, especiallyyyy as a business owner myself. I had been with this company for years and come to find out with their "signature box" for signature at delivery only has the option for a direct signature and not a simple task to do an indirect signature. This would save us over $5 per shipment. We were using this service for years and overpaying on shipments $5 each time. Can you image the savings we could have passed along to our customers over 6 years and thousands of shipments? The best part is that under their shipping services to "sell you" it lists indirect signature. This is something Ship Station and their other competitors offer EASILY, so check those out to save on signature options ;) They informed me that this indirect option is only available through their API system and not web based. This means that you need to have programming experience to do it. I asked if they can do it for me to help (I have been a customer for MANY years) and they informed me they won't and that I can hire someone. Their response: If you have the programming resources, you can certainly setup API for your Shippo account. Are you joking? You can't even help someone who has given you business for many years? Well, now I am moving my business over to ship station since they have this already integrated in their system and all I have to do is click a button and it's done. PS agree with the others your new interface is terrible. They will not value you as a customer or go any extra length to help with a need if you have one.
Developer reply ·
Hello, Thank you for your feedback and we apologize we're unable to implement your API for you. We do value our customers and we are very sorry to hear you are not satisfied with the service you received. Hopefully, we can clarify a bit further. This does take a software engineer to develop and our team does not offer these services. All customers who are implemented with the Shippo API have developed the integration themselves, or, have paid a software engineer to do so. We will pass your feedback along to our teams about the indirect signature option and we are very sorry we don't offer this through the UI at this time. We hate to hear we're losing you as a Shippo customer. If there is anything else we can do to keep you onboard, please don't hesitate to let us know. Thank you, Shippo Support
Good ROAS during on season and great with helping with strategies for off season. They have been extremely supportive with follow ups and strategies, which is not like any of the other ad platforms we have used. They want to see you succeed. They constantly check in with me to see if I need anything and if I reach out to them, they are very fast in their response time. We highly recommend!
We needed some custom coding for our site and they were very helpful. App works as it should and they get back to you right away if you need help.
works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.
Developer reply ·
Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-), or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new). We will reach out to you very soon. Thank you for your support :)