← Merchants

Yūjin

United States

Reviews (10)

★★★★★
Shopify

I have tried to run Tik Tok Shop and there was a bug related to warehouse location, requesting us to change addresses, I have done it and in the middle our account was disabled because of "suspicious activities", we are running business on several other marketplaces without any problem. We have provided the information that was requested by email, and our appeal was denied, we have 15 days to provide more information, we have provided exactly what Tik Tok requested. Can someone assist us?

Developer reply ·

Hi there — thanks for sharing your review, and we're sorry to hear that you've been unable to register for Ads Manager! If you're still running into this issue, please submit a support request here so our team can help you get up and running: https://ads.tiktok.com/i18n/feedback

on TikTok · About 2 years using the app
★★★★★
Shopify

Kind of a great app. It just lacks customization to make it more branded, and also the customization to hide it on some website pages. Would be great for messages coming from IG if we could see their profile picture and a quick link to access they profile, so we don't confuse different users.

Developer reply ·

Hi there! I can appreciate why having greater control of where the chat box appears, and why having more customization of branding would be helpful, so I will be sure to submit your suggestions to our development team. Thank you for taking the time to write your review and provide your suggestions, and I'm glad to hear that you've enjoyed using the app thus far! -Victor, Shopify Support

on Shopify Inbox · About 1 month using the app
★★★★★
Shopify

Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too.

Developer reply ·

We are really glad to hear you are enjoying Tidio! Should you need any help or have some questions reach out to our Support Team!

on Tidio: AI Chatbot & Live Chat · Over 1 year using the app
★★★★★
Shopify

Amazing app. Really helpful! Support is good. And the app is pretty customizable. I wish it have more features for the basic plan

Developer reply ·

Thanks you for your review. We have some exciting new features coming up so stay tuned for more to come in 2022!

on Sauce: Instagram, TikTok & UGC · 7 months using the app
★★★★★
Shopify

Support is amazing. But App is useless. I mean, if you want to update your catalog you can't. You can just create new catalogs to use for ads. I leave 2 starts instead of 1 because support was great.

Developer reply ·

Hi Yūjin store admin, First of all, I would like to thank you for sharing your valuable information. I would like to share more about your case because you previously had a feed connected to the catalog running ads on the current feed, so Socialshop cannot completely replace the feed you currently own. . In essence, both applications create 2 sources on the Facebook catalog and work independently of each other, as I have shared, to avoid duplicate products, you need to create a new Facebook catalog and update the Socialshop feed into it. I am responsible for the issue of not understanding your request sooner, once again I sincerely apologize for the inconvenience you have experienced. If you need any further assistance, please contact us, our team is always ready to assist you. Best regards, Vicky

on FeedHub: Google Shopping Feed · About 3 hours using the app
★★★★★
Shopify

Printify is improving a lot, but their lack on software development and checking the quality of their suppliers.

Developer reply ·

Thank you for your updated feedback! We strive for excellence, and won't stop continuing to improve our service. Only with valuable feedback like yours, we can achieve it, therefore your thoughts and questions are welcomed any time!

on Printify: Print on Demand · 2 months using the app
★★★★★
Shopify

Amazing app. Easy to work. Nices features. Affordable prices and support is very understandable for our needs.

Developer reply ·

Thank you so much for your kind words. We are glad that we were able to help you.

on Appstle℠ Subscriptions App · About 18 hours using the app
★★★★★
Shopify

Very useful app!!! It's amazing. I love it. When they implement the heat map feature it would be great!

on Peek! ‑ Better Replay & Survey · About 1 year using the app
★★★★★
Shopify

The first month using it, pretty far amazing Rewards app. Should be great to have a little customization for free users. Like badge or some like that

Developer reply ·

Thank you so much for taking the time to leave us this review, and for your feedback! We'll pass this along to our product team for sure :)

on Smile: Loyalty Program Rewards · 9 months using the app
★★★★★
Shopify

If you are an E-Commerce you should use this app. I was using Mailchimp, they are great but their interface is a little old and robust. Klaviyo works better for me, easier

on Klaviyo: Email Marketing & SMS · 2 months using the app