The Press Club
United States
Reviews (9)
This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there. UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you! UPDATED 2/5/25: Once again, Smile.io finds a way to lock you out in an attempt to get you to upgrade, yet again. BEYOND FRUSTRATING. Will update this if CS reached out with a resolution. UPDATED 2/12/25: Smile.io customer service was nice enough to work with me to find a resolution. Minus one start because their CS kept pestering us to update the review from 1-star.
Developer reply ·
Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨ The Smile Team 💝
Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.
Developer reply ·
Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance. Thanks, CareCart Team
Really great app - replaced the Product Review app we were previously using and the development team was super helpful in getting everything setup for us!
Having issues logging into my account. Please advise how to fix this.
Developer reply ·
Hi Team :) We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing. It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made multiple attempts to reach you to address the login issue with PushOwl. However, it seems that our messages may have been overlooked. We would like to confirm that we experienced no downtime at the reported time. The login issue might be related to caching or adblocker settings. To swiftly resolve this matter, we encourage you to contact our dedicated support team at support@pushowl.com. They are ready to assist you and ensure your experience with PushOwl is seamless. Thank you for your understanding, and we look forward to helping you get the most out of our app :)
A great app, I've used it with great success over the years. Nothing but good things to say about the affiliate marketing app, would recommend.
Developer reply ·
Awesome! Thank you :)
so far so good will update after i use it for awhile this was left to remove the watermark for now so well see!
Developer reply ·
Thank you very much for your review! We're glad to hear that you enjoy using our Booster Kit. Hope it can bring even more benefits to your store. If you need any assistance, feel free to contact us at support.qikify.com.
Great support. Asked a totally unrelated question and support was more than happy to entertain it. Thanks!
So far really enjoying the app and the support! Will update this review after using the app for a few weeks!
UPDATED 8/5/20: Changed my review from 1 start to 5 start. Thanks to Rob for seeing this review and reaching out to me immediately to help address the issues below. They made it a point to take the time to resolve my issues. Will update this review again if necessary. 8/4/20: Terrible customer support. I was really excited to try this app but it's been an absolute headache working with ReCharge's support team to get some minor issues addressed before I go live. It's taken over a week and it's still unresolved...will be more than happy to reconsider this review if ReCharge reaches out to fix these minor issues.
