← Merchants

Malo'o Racks

United States

Reviews (13)

★★★★★
Shopify

Excellent customer service and a great tool for Shopify stores. We are an outdoor brand and use the app weekly to keep an eye on our biz. Thanks, guys! Thank you so much! 💚 It's our pleasure to work with you.. so much more to come! - Bryce

on Metorik: Analytics & Reports · 5 months using the app
★★★★★
Shopify

Aloha, we had an issue with the free gift app and slide cart app, where the free gift wasn't being deleted when the primary product was. I contacted tech support and it was resolved the same day. Awesome guys! Mahalo,

on Gift Box • Free Gift Purchase · 2 months using the app
★★★★★
Shopify

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that! Mahalo,

on AMP: FAQ Page & Help Center HQ · About 2 years using the app
★★★★★
Shopify

We were having issues tracking Facebook due to domains being locked up on FB on an old account and FB did not help us. Trackify was the answer. It allows us to track our Facebook ads and what exactly happens on our Shopify site. I highly recommend it. Also, we needed to make sure we had it set up right, Trackify set up a zoom call and we were fully optimized within 24 hours of downloading the app. Great work!

Developer reply ·

Hello to our friends at Malo'o Racks Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

on Trackify Facebook Pixel,TikTok · 19 days using the app
★★★★★
Shopify

The app works great. I had some issues installing it on Cyber Monday when we ran out of products and needed it to work fast. I had an issue installing it and sent in a help request. They responded in 15 minutes! They got it working and then optimized the loading time over the next 24 hours to provide a better experience for my customers. Great product, better service!

Developer reply ·

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

on Amai PreOrder Manager + Notify · 6 months using the app
★★★★★
Shopify

Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!

on Rich Returns & Exchanges · Almost 2 years using the app
★★★★★
Shopify

The tabs not only make my product pages much cleaner but the support was excellent. After I installed , I needed help with on page layout of tab location, they sent collaboration request right away and solved the issue the same day. Great app and support!

on Easy Tabs ‑ Product Tabs · 2 days using the app
★★★★★
Shopify

These guys are great. I had an issue with video play on mobile and they jumped right on it. escalated it and got a solution within 24 hours. Love Shogun!

Developer reply ·

So glad to hear that we could provide a solution so quickly! I'll pass along your comments to the whole support team :) Kalen | Team Lead, Support Shogun Page Builder

on Shogun ‑ Landing Page Builder · 9 months using the app
★★★★★
Shopify

Great app, especially the auto features to crush photos and also have consistent alt tags. We are mostly mobile with our users so the increasing load time speed is critical. Love it!

on Crush: Speed & Image Optimizer · 12 days using the app
★★★★★
Shopify

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

on Yotpo: Product Reviews App · About 2 years using the app
★★★★★
Shopify

pixels is great and I use it for all my product shots. White or transparent backgrounds work perfect on my product and catalog pages and I use on other platforms. Before I had to spend days waiting for a "photo guy" to prepare my photos but with pixels they are usually ready in less than 24 and at a fraction of the cost. This is AWESOME! Thank you! Great to hear that you're improving time-to-market ⚡

on Pixelz: Photo Retouching · 5 minutes using the app
★★★★★
Shopify

This app allows you to make some awesome bundles and is very easy to set up. You can give discounts in % or $ and integrates right on your product pages. But the best reason to use this app is the support. I had an issue with a bundle graphic on my theme and Anton and the guys at SOVI apps jumped right on it within an hour and got it fixed...and they followed up to make sure all was good the next day. A++ for these guys!

on Bundable ‑ Customizable Kits · 1 day using the app
★★★★★
Shopify

Creation of bundles was very easy. I had an issue with getting the images right on my bundles so they looked good on the product page. The tech support was excellent. They gave me instructions on how to accomplish this and sty in contact until it was perfect. Great work guys!

on Unlimited Bundles & Discounts · 7 days using the app