Higooga
Hong Kong SAR
Reviews (13)
User-friendly app packed with features. Appreciate Andrew's help in enabling some additional extensions!
The support team has been highly professional and provided valuable insights and suggestions for the kind of evidence that we needed to provide to support our case—highly recommended!
I have been using this app for two years, and their service has tremendously helped us optimize our site for speed and other SEO needs. The support has been extremely helpful, and I cannot recommend this app enough.
Conceptually, it's excellent. The only issue is that they would treat refunds for high-risk orders and out-of-stock items as returns and keep raising the percentage charged to each insured order, which is absurd. They calculate risk based on the number of refunded orders, not the sum of the returned amount, so this product might not benefit merchants selling higher-ticket items. The customer service staff is accommodating but could only do little with cases like these.
Excellent support and I think it's the best subscription app available in the market for Shopify stores!
Developer reply ·
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Have been using CJ for over a year now. Excellent service from Miya Huang who handles our account. High recommended!
Great app to have for our store. Response from support is speedy and effective. The branded page on our site makes tracking much easier for customers.
Developer reply ·
Dear Friend, Great!❤️Thanks for sharing it with us! ❤️It makes us happy to see our work has been useful and made a difference! Please feel free to contact us with any feedback, we will help you as always!❤️ Thanks again for your support and recognition! Best regards, 17TRACK
This app has enabled us to offer free-shipping products to worldwide customers by setting different prices. We have not been experiencing any problems so far. And Arpan from tech support has been super helpful and responsive. Recommended!
Developer reply ·
Hello, Higooga, We are grateful that you took the time out to leave us a 5-star review! We will share this with the store team to let them know to keep up the amazing work. Best Regards
The support staff has been super helpful and very patient. They took me through the whole setup process and helped resolved some of the tech issues. Recommended for anyone running Google Ads.
I have tried different apps to set up free-shipping rules based on certain conditions and none of it worked. Advanced Shipping Rules worked magic at an affordable price! Support was super helpful and responsive too. Recommended!
A well-designed app with great customer support. We are starting to exploring using this app to manage our ambassadors. Pretty impressed so far.
Developer reply ·
Thank you so much, it is a pleasure assisting you. I really appreciate you taking the time to share your feedback. We are trying our best to contribute to your success. Please feel free to reach us at support@secomapp.com in case you need a hand.
This app is so useful I’d recommend it to anyone! And the support is one of the best I have ever encountered. I particularly like the video tutorials for each function. Highly recommended!
New to Shopify and PageFly is the first app I used to build various pages for my store. It's pretty easy to use once you get familiar with it and their support team is super friendly and efficient. People without web design knowledge might find some of the features on the interface a bit difficult to understand though. But you can always talk to support and they usually reply very quickly.
Developer reply ·
Thank you so much for your review. We are so happy that you have had a great experience with PageFly. We will always try our best to improve our service to serve valued customers like you. Our support team is available 24/7 so whenever you need our help, feel free to let us know. Thank you again and have a nice day. Tuble - PageFly team