← Merchants

The Candleberry® Candle Company

United States

Reviews (10)

★★★★★
Shopify

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

Developer reply ·

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!

on Rich Returns & Exchanges · About 3 years using the app
★★★★★
Shopify

We use this app for gift cards and we really love the feature so far. Eddie was great helping me set things up. He was very fast and had answers to all my questions.

Developer reply ·

Thank you for this awesome review and welcome aborad - your success is our success 🙏 Good luck with your Store Credit and Rewards Program.

on Rise Gift Cards & Store Credit · Almost 2 years using the app
★★★★★
Shopify

This is a wonderful app and it helped us in so many ways. It helps us not to get PO boxes to ship to as we don't use the US postal service for shipping. When we were not shipping to other countries it gave a much more clear note to the customer about what to do to get in order to their country. Shopify's note to the customer is simply, "Cannot be shipped". The app also puts figuring out a proper address on the customer without being difficult. Otherwise. we'd have to call the customer every single time and try to get that figured out together. It has so many other features that you don't realize you need so if given the opportunity you should at least try it for a couple of days to understand what you're missing.

Developer reply ·

We're super happy that the app is making your life easier! Please reach out if you have any questions or suggestions for new features.

on Clearer.io Address Validator · Over 1 year using the app
★★★★★
Shopify

The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the dashboard, to try to click "customize" for anything you've tried to create, you are taken nowhere... however, one thing that does happen when you click the "customize", the odd thing is, the "actions" tab drop-down opens, of which you can click NOTHING. When you click "actions" NOTHING AT ALL HAPPENS.... not even a mistake drop-down. Then when you try to go to templates again, you can no longer select one to try to customize and you cannot delete the one you have already made to try another one. Waste of THREE HOURS OF MY TIME!

Developer reply ·

I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success

on ReConvert post purchase upsell · About 2 hours using the app
★★★★★
Shopify

Nice app. Developers are very helpful and eager to get you going. For a fee they will set you up with all you need. We really needed that because we don't know much about installing, using or executing tag management. We hope this app will help us to understand some things as we learn how to use tags.

Developer reply ·

Thank you so much for the kind review! Tag management is an ever-changing skill, too. If you need anything please don't hesitate to reach out! Thank you so much again for your business.

on Elevar Conversion Tracking · 9 days using the app
★★★★★
Shopify

Great app. Really good price and very helpful people! I look forward to seeing what it can do now that we have it set up properly.

on Giftship: Gift Options & More · 4 months using the app
★★★★★
Shopify

Love this app. Great price for a KILLER value! We've looked at other apps and this one is the only one that is straight forward, easy to use and the developer will step in if you have any problems.

on Oxi Login, CartSync & Wishlist · 23 days using the app
★★★★★
Shopify

We are a mid to large sized company and know how tough it is to handle many customers. We have a fickle theme and needed help. All we did was ask a question, and the app developers went into our site and set things up completely with no questions asked. Very nice to deal with and the app works perfectly!

on JustViewed ‑ Recently Products · 6 days using the app
★★★★★
Shopify

This app made migrating soOOOOO much easier than I had thought. If for nothing less than bulk edit it's important to have.

on Matrixify: Data Export Import · 26 days using the app
★★★★★
Shopify

Had some issues and the developer was anxious and quick to assist. Not many are. I like how clean the pop-up looks.

on Warnify Pro Warnings · 1 day using the app