Rebellious Unicorns

2026.06 New update: For my small events (under a 100 tickets) this app works well however I just went through my two biggest events of the year (450 and 650) people and the apps just kept signing me out. There is no way on mobile to get quick help so I emailed and their AI auto closed my request. 2 days later someone reaches out to me which is utterly useless - I pay them thousands and thousands of dollars a year but when I have a big event their check-in apps failed by constantly logging out. Delayed out event start by 40 minutes. Wouldn't recommend this app for any larger event and I will be looking for a new ticketing provider.

The most glitchy app ever. Intuit cannot create anything without an insane amount of glitches. Support just blames shopify for it not working and won't actually help you resolve the issue. Edit: I have waster over 8 hours and the staff at Intuit are the most useless people around. They literally hung up as they blame shopify for all the issues with their app.

Tried reaching out to support. Says they would respond within 25 minutes yet I followed up and 6 hours late nothing. The links within the app said to read support document that doesn't actually exist.

I reached out to the support chat before installing. They said I could easily do the reports I needed so I installed and asked them how todo it. They just kept guiding me to a generic custom report help article without any actual help on it. I tried but it was basically just an overally complicated spreadsheet that couldn't even filter by a product name I had to manually type it in. Was easier to download 18000 orders and manually do it on numbers.

I gave up trying to make this app work for my members. Tried their support and after days of back and forth getting generic information that was not helpful for my issue I have given up. The discounts worked sometimes but usually didn't.

Great support! Quick to respond and very open to feedback. The app loads quick on our site and is easily the best calendar app on shopify for our needs. Pricing is fair.

We had to move over a large number of events from another ticketing platform and while the process was a bit bumpy, Chris was great. Super responsive and helpful. Changing ticket providers with a large number of events and tickets already sold is no easy feat! But we did it and super happy to be saving 300-600 a month in fee's. Chris is open to feedback on how to improve an already great ticketing app.

While the staff are quick to respond and do their best to try and address issues. I am have so many glitches lately from: - Blog not taking my formatting and just leaving everything the same size and font. - A custom page constantly dropping content from a second. I have recreated at least a dozen times now and it keeps disappearing. It's so frustrating and I have wasted so much time redoing the same damn thing, over and over again.

They have really nice support staff who try to help. But after two days and a number of different people I have given up trying to get this app to work on my site. I have had to repeat my issues multiple times as new people keep jumping in and while I tried hard to make this app work the support teams suggestion for a call after I have spent over 8 hours try to get basic features to work i just have to give up on it.

This app is glitchy. It keeps saying that it has created barcodes for products but when I got to print them then it says I have not created them.

Of all the live chats, this one is one of the best. The biggest issue I have with it is the lack of support for people to send emails directly in. If they had this I would definitely use it, however due to the lack of this I still require some other software to manage when people reply to emails that are sent.

Love the widget feature and could really use this on our website but hard to justify $60/month for this (we need 7 widgets). We don't need the ticketing as it is not robust enough for our needs and use a different. Trying reaching out to the developer to see if there was any flexibility on pricing but there wasn't. Good product but very expensive.

Fairly new to this app but the staff are fabulous. This app does a ton and it takes some time to figure it all out. Appreciate that the staff (specially John) have been very supportive on getting us setup.