ROYAL CODES
United States
Reviews (12)
Amar was super helpful with all my questions! As well, very timely with responding, appreciate the quick support, 10/10
Developer reply ·
Thank you for the shout-out and kind words, Team ROYAL CODES! Very happy to have you on board! We are proud of the fact that we provide the best support in the ecosystem! Please feel free to message us if you need help with inventory management or planning. Cheers🥂 Amar & Team Prediko
Mina was a great help getting the app set up with the features that I needed. So far so good!
Developer reply ·
Thank you for your great review! We are happy to know that Mina was able to help you with all of your requests perfectly. In case of any question, feel free to ask us anytime! From BOGOS team with love 💗
So far so good! I migrated from Loyalty Lion, Reviews.io, and Fairing surveys to roll them all into one, integrated program. Saved money and the UI/UX is much better IMO. Communication with the team has been great so far as well.
Charlie went above and beyond supporting me with setup! Amazing customer service and great app!
top notch customer support as always -- got my store set up in a matter of hours. would recommend for anyone looking to start an etsy shop
What an amazing onboarding experience with this app! Joseph was super helpful and supportive setting everything up -- it was truly white glove service. Highly recommend if you are struggling with setting up TikTok Shop and want it handled for you quickly and easily
I've just started using the app so I don't have much data to report back with ... but the customer support was very good. They helped me custom setup at a very late hour!
I migrated over to LL from Smile and I am very impressed with the level of support from the onboarding team. Jason was my onboarding specialist and success manager and he was always available to help me make important decisions or to run the numbers on what would make our program most successful. Luckily, he was able to show me many ways to improve our current system and I am very happy that I made the switch.
Developer reply ·
Thank you for your positive review. We are delighted to have you on board and to hear that you were nothing but impressed with your overall onboarding experience!
This app has top notch customer service. Thank you to Josephine Dao and Vu Phi Hung for going above and beyond to take care of a highly urgent, last minute bug fix during our recent launch.
I really like the layout of the app. very clean. and they were quick to help with customization requests -- love the app so far :)
Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.
I use this app for wishlist, reviews, rewards, referrals, and shop instagram feature. I LOVE their support team -- they are always available to help with nearly any request. TOP NOTCH. I wish the app had a better UX. It feels a bit elementary in terms of design (especially when compared to others like LOOX). It would be nice if I was able to use my own developer to make the changes I want design wise, however the way the app works, if you make any changes to the css files, they get overwritten when the app updates. Overall 4/5 --- amazing functionality and support team, but room to improve on the overall design and customization.
Developer reply ·
Dear ROYAL CODES 🥰 First of all, thank you so much for your review. So happy to know that you are enjoying Growave so far 🙉 Also, we do appreciate the time you took to share the honest feedback of your experience with us. We always try to exceed our customers’ expectations and are always ready to go the extra mile to help them to get what they want. All teams, here at Growave, are constantly working on the improvement of our app and current features and feedbacks like yours are really important to us. However, as Alex has already informed you recently, due to the policy of the app, we are not able to fulfill all the custom requests of our merchants as of now, we immensely appreciate your understanding 😌 We would love to help you further and make your growth as faster and easier as possible. Cheers, and wishing you a great weekend ahead ❤️
