Andreabonelli

Was a nice app until the developer got greedy and decided to remove the multiple tags on hundreds of products that were already tagged for 2 or 3 products on my feed to push a $29 per month option for more than one tag. He gave no warning and I just happened to be updating my feed last night to wake up this morning to many tags removed. Also there are annoying pop ups every single time you try to edit. Not worth it and removing. He gives no support whatsoever and you will not be able to delete your account since they never respond. There are way better apps out there for less that do the same thing and has support.

I'm extremely frustrated with the "support" for this app. I've used over a year and when I went to check on an order only then did I notice that I was being forced to pick a monthly payment plan. Ok fine, I had a balance of $23.00 so I tried to pick their Essential plan. I got an error and it would not allow it stating that I had a credit balance. Okaayy...so I contact "support" and I'm told to remove the app and reinstall and add a credit card since they stopped using Paypal. I did ALL of those things, still got the error to contact support which I did again. So I log into my account and they charged me an additional $10.00 within hours (I already had a credit balance of $23 and now it's $33.00. Support is of no help whatsoever. They talk in circles and will keep charging without an option to upgrade nor get your credit back. I've reported this issue to Shopify as well as removing the app. NOT worth the upgrade whatsoever. Oh and if you decide to close your account because you're in an endless loop of not being able to upgrade nor getting help from support they get to "keep" your money. --- I asked Shopify to help with the issue and they forwarded me back to the developer who again went around in circles never actually answering my questions or addressing the issue. At this point they can keep the $20. I will never recommend nor use this app again.

This app is worth every penny. William is super helpful and I've seen a tremendous jump in my images being indexed. As everyone knows or should, all images are stored by Shopify on the CDN domain so it's hard to tell what's actually being indexed or not since Google webmaster will show images being submitted but with zero indexing of them. This app will fix that issue and have all of your images indexed with the ability to keep track in the dashboard. An app I will definitely not live without for my store.

Hmmmm. Strange that when I ran the Alt Tag update it showed the changes within the app but when going to the website and looking at my tags, they weren't changed...:/ Also the app hangs on the image compression and didn't do anything.

Fabulous App! Actually compresses your image files and I see a big difference with page load times.

I'm getting more concerned using this app now due to an order that was prior approved then being declined after shipment. The app allows for users to update addresses to check to make sure the new address is safe. Well I had an international customer that I couldn't confirm the out of country address so I asked them for another and I input that info just to check with Shopify's shipping label address check to see if that would change the address status and Riskified delined even though I switched back to the original approved address for that order. It makes me wonder how many shipments I've sent out that won't be covered. Now they won't cover their initial approval of the address that I actually shipped to.

Excellent customer service and wonderful team. Annette and Logan were helpful and fast at addressing some issues. :)

Wow, I'm really impressed how easy this was to set up. The directions were clear and easy to understand.

Won't be using. I don't want my customers to read: "Your shipping is in transit!" (copied and pasted here from their app customer email) Should read your "shipment". Doesn't look professional to send incorrect English out to my clients and no where was there an option to correct the incorrect grammar.

Unfortunately they're not doing thorough enough testing on these "updates" which have broken features which will cause you more work to go through and fix. Shame really. I used it for my last cart update but a lot of updated features such as typography didn't match up like my previous theme causing me to have to go into CSS to fix where with the previous they were properly linked within the dashboard. Other images issues as well has caused me to abandon this app because you'll end up having to do more work to find the bugs that they've missed.

Great little app! Was very easy to install and I had one issue with centering on my page via the Instagram Liquid and they took care of it within the hour. Top notch service for sure!

So far, so good! I like how easy it is to set up and use. :)

Awesome, awesome, awesome. I cannot live without this.