YVR Cookie
Canada
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Reviews (13)
App used to be fantastic, they recently changed their pricing model and didn't inform us so the app stopped working until we upgraded. Pretty dissapointing.
Developer reply ·
Hi there, Thank you for your feedback. We’re sorry to hear about your frustration with the recent changes to our app. Since 2022, our app has been free, and we truly appreciate your long-term support and loyalty. To continue providing and enhancing the app, we introduced a new pricing model and informed all our users via email on November 5, 2024. If you didn’t receive this notification, please check your spam or junk folder. If you still can’t find the email, feel free to reach out to our support team at contact@omegatheme.com. We strive to ensure all information is clear and communicated transparently to our users. We understand that changes like this can be challenging and hope you understand our situation. We’re here to help with any questions or concerns you may have and assist you with the upgrade process if you choose to continue using our app. Thank you for your understanding and continued support. Best regards, Kaylee from Auto Tag team
Fantastic app, could not be happy with it! Asked the dev for some help with customizations and they did it very quickly
Love this app- been using it for many years. recently needed some help and they made a great change for me to make it work!
This app is fantastic, we've been looking for an app that includs an uploader and it works great!
Developer reply ·
We're absolutely thrilled to hear that you've found our Hulk Form Builder fantastic—especially the uploader! Your kind words really mean a lot to us. If you need any further assistance or have any other feedback, please feel free to get in touch. Your satisfaction is important to us. Thank you for choosing HulkApps! Best, The HulkApps Team
Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.
Developer reply ·
Thanks for taking the time to leave a review! We also think Mack is super awesome :) Don't hesitate to reach back out if there is anything else we can do for you.
When this app goes down or has issues, sales cannot go through. it happened once in the past, and now a second time today with a server issue. If it happens once, i can understand but a second time with the same problem is not reasonable for something that stops sales if it doesn't work.
Developer reply ·
Hi guys, We are sorry for any inconvenience caused by the server issue we experienced. As soon as we became aware of the issue we immediately began working on a fix and we made sure to keep in contact with you directly throughout. We informed you at the time that your ability to make sales was not affected and we reprocessed any orders that were impacted. We take any amount of downtime very seriously and are constantly improving our systems to ensure this doesn’t happen again. Kindest regards, Charlie
Awesome app. Needed something very specific and Randy took the time to write out instructions and to make a video for how to do it!
Developer reply ·
Hi there, I hope you're doing well today. Thank you so much for your generous review. Rest assured that we will keep on improving our services for valued PageFly users like you. Once again, Thank you for the loving words you've shared. Have a wonderful day, and take care! Best regards, Randy PageFly Team
Very good for getting reduced rates. Suzanne is fantastic with getting back on anything I email her on. When this whole covid 19 thing happened she reached out to check in and offer help and I really appreciated that!
Good app, does what it needs to do. Support is helpful and when I reached out to them they did what I asked promptly! Hey there, Thank you for sharing your feedback! We were happy to help, and we hope that you have a fantastic user experience with our app! Regards, Elfsight
Awesome app. Love the support and the way it looks on the webpage. You can customize it however you like!
I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!
Love the app. Used to use Bold options and this provides more functionality for a better price. Support is awesome too and really helpful. I was reaching out for a problem I was having and they went in and made the app look and function faster on my website without prompting! Thank you Annette and Jordin!
Love the app. Works really well for what i'm looking for. I also reached out to support to help me with something and had a quick response!
