ROSLET

worst support .I am trying from a long time to contact them but they do not reply. I tried different time Morning, Afternoon , Night but still they are not replying even after reading the messages so who will solve our problems.

Extremely Disappointing Experience – Poor Support, Delivery Issues & Incorrect Charges Our experience with this courier company has been highly unsatisfactory. We have faced multiple cases where shipments were marked with delivery remarks that customers disputed. In one recent case, the customer confirmed that no delivery call was received and no genuine delivery attempt was made. Despite repeated requests, the courier company failed to provide any call logs, call recordings, GPS records, or other evidence supporting the delivery remarks entered into their system. Even after providing alternate contact numbers and confirming customer availability, the shipment remained undelivered. Numerous tickets and follow-ups were raised, but meaningful action was not taken. In addition to delivery-related concerns, we have also faced issues with weight discrepancies and additional weight charges that were difficult to verify. Obtaining proper clarification or resolution for such charges has been a frustrating process. The biggest concern is the lack of accountability and responsiveness. When businesses depend on accurate tracking, genuine delivery attempts, transparent billing, and timely support, such issues can result in financial losses, delayed deliveries, unnecessary RTOs, and dissatisfied customers. We expect a courier partner to provide clear evidence when delivery remarks are disputed, resolve complaints promptly, and maintain transparency in billing practices. Unfortunately, our experience has been the opposite. Based on our experience, we cannot recommend this courier service to businesses looking for reliable delivery operations, transparent weight management, and responsive customer support.

Very good app, and the team is also very helpful. They even assist with other tasks that aren’t directly related to the app. Thank You.

Very good app, and the team is also very helpful. They even assist with other tasks that aren’t directly related to the app.

Ashish helped me from shiprocket. Thank you very much for the understanding.

Very good app and support. Must try it

Great app everyone should try it atleast one time. No need to pay anything

Great App I think in future this app can be improved more and more currently they have improved very much and their staff is really amazing and solves the issues quickly and always ready for help Specially LULLA & KATIE Thank you.

very good app and very good customer support

Fraud company. They delivered my one rto without otp and when I am asking for Pod they are giving a POD without stamp. Even On that when rto was delivered to me it was 2 shipments but delivery boy delivered me one and I put a stamp in one box of paper ( pod paper )and in other box I written not received. I have copy of that POD which I signed but now they are providing a same Pod with cutting. company has marked a arrow sign from 2nd box to first and cut the lines not received with pen and saying rto has been delivered. they are 100 percent fraud and even they do not attend 50 percent shipments to customer and makes it rto without reason. Please beware from this fraud company. The tracking was 14345140501753 which I did not received.

Very satisfied . Very Good app