SuperFeast
Australia
Reviews (8)
Jefferson Q is always super efficient, friendly and helpful :)
Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.
Developer reply ·
We appreciate you taking the time to leave your feedback! - Ty Bailey | VP of Services
This was set up and running on our Shopify Plus store in 2 minutes, the chat support was excellent in customising our product page widget to be on brand. Very surprised at how quick and easy this was! Thanks so much for the great experience
This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.
Developer reply ·
Hello, SuperFeast! This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients. Please contact us via our live-chat or email at support@secomapp.com if you have any additional requests. We are always willing to help! All the best, Daya Free Gifts - Customer Support Team.
I have used this app to do gift with purchase on our store for marketing purposes, that is, buy x product variant and get x product free. It works well, and the EasyGift team were super helpful getting me set up and helping optimise the speed of the app. I would love if the free product could be hidden as I don't like that the customers can see the freebie (this is a product we wouldn't normally sell so having it in our product range is a bit annoying) and we have had a few issues with it not working for EVERYONE so it's not foolproof, but I literally spent three hours testing apps and this was the best by FAR. And as I mentioned, the support team are excellent. Would highly recommend. In general it helped us increase our revenue dramatically in a month so it's worth the little bit of hassle getting it set up. Thanks again to the EasyGift team for being so supportive and helpful.
We have been on Shopify since 2016 and in that time have tried Reviews.io, Yotpo and now Okendo to manage our reviews. I 100% wish I had chosen Okendo from the start. The team are INCREDIBLY supportive (it's like dealing with real, actual humans instead of tech support bots) and I am so happy with how the app works. The back end is super easy to use and intuitive and it's an intelligent app that is working to optimise both your and your customer's experience, so it's win-win. I especially want to thank Scott and Vanessa who helped me fine-tune the installation on both stores and who helped me onboard and troubleshoot. The price is great too, especially considering the functionality they offer. Couldn't recommend them enough.
The team at Yotpo always deliver helpful and propmt advice and wonderful customer service. A user friendly experience.
Developer reply ·
Thank you for your review. We're really happy to hear you had such a positive experience with our customer service.
App is fantastic. Has saved us a lot of time and money with lost orders and other mishaps. Activate and forget.
