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So I just installed the app as I wanted something that would email customers to submit a review and also be able to submit a review in-email. The installation was absolutely seamless! It imported my reviews from the Shopify reviews app and then the team at Judge.me sorted all the code out without me having to do anything. Within 30 minutes my website was looking better than before with more professional looking reviews. I am likely to upgrade to the Awesome package after testing it out considering it is so reasonably priced. Well done Judge.me. *** UPDATE September 2026 - the AI that monitors and replies to the emails replies quickly but it is very dumb. Just ask to send the conversation to a human.

I installed the app and the display of the collection pages was messed up (we use Minimal theme). Contacted developer via email and through a support ticket and did not hear back. After leaving a less than positive review they responded almost immediately. They had replied on 1 February but we did not get that reply. They resolved the layout issue very quickly and now everything looks great. UPDATE - 11 Feb 2022: Continue to use the app and now on the new Shopify Dawn theme and it works great. The support is superb - they reply quickly and resolve issues promptly which is obviously very important. UPDATE - 15 Feb 2026: I continued to use the app for many years and it worked well. But it has become too expensive for what it is for me. I tested the Dawn theme with the built in Search & Discovery app and can get it to do most of what this app does. Maybe it is worthwhile for some Shopify stores though.

Positives: System works well and integrates nicely with Shopify. Customer support is good. Negatives: Be aware that EAS charge hefty fees for delayed payment (11% interest + late payment fee). You get 10 days to pay after receiving the monthly invoice. I have had some issues with bank transfers arriving late (e.g., security holds pending documentation) and if this happens it can cost you a lot. You can pay using a payment link but EAS charge an additional 3% if you use that. Also bear in mind if you do happen to have very low sales in any month, the cost of the service per order will be high (e.g., 79 euro monthly fee with 10 EU sales = 7.90 euro per order). Thank you for your feedback, and for being our customer! Just a quick note that you can change your EAS plan every month. You are not locked in. If you have lower monthly sales, the Starter plan at €19.90/month includes 15 transactions and may be a better fit. Changes made before the 25th apply to the next month. We are very ambitious about our service, and your feedback helps us improve. I would also like to explain why we handle certain matters the way we do. You have been with us for a while, and we value that relationship. Based on that trust, we have often paid your EU taxes on time even before receiving your payment to protect you from potentially severe penalties across multiple member states. For context, Finland alone charges €45 per late payment. Our late interest rate (11% p.a.) and flat late fee reflect the real risk and workload we assume on your behalf. Bank transfers in the SEPA area are generally fast. However, if you experience bank-related delays (e.g., security checks or documentation holds), please let us know, we are happy to waive any late fees caused by such issues, as long as we are informed. We recommend using SEPA transfers where possible, as they are typically free or very low-cost. Credit card payments via Revolut incur a 3% fee, which we unfortunately cannot absorb, as tax authorities do not allow those charges to be deducted from the taxes collected. Thank you again for your feedback – and for helping us improve our service. Warm regards,
The EAS Team

We ran the 15 day trial with this app and were seriously impressed with the performance. It took a few days to start seeing positive results but it is now working really well. LimeSpot Driven Revenue was more than 24% of overall sales after 14 days of using the app. It seems to be really helping customers find or discover products of interest. Also we had a couple of issues with the look of the recommendation boxes but customer support resolved that for us quickly. Highly recommended.

I welcome the addition of this app to make marketing on Facebook easier through Shopify. However, it is severely limited. We have shipped to over 60 countries and I can only choose one country in the settings to target ads to! I want to be able to create separate campaigns for different countries but I cannot. Needs improvement.

We tried a couple of smart search apps and could not find one that worked well enough for us. We tried Live Search & Smart Search and it works flawlessly. It displays the right information for customers and is also lightning fast. Also, the results display box did not work as we would have liked on Safari on mobile resulting in horizontal scrolling. This was not the fault of the app but on Safari browser on mobile zooming in. The team at Okas got it working fast and the horizontal scrolling disappeared. The app offers fantastic value. I am sure we will be using it for years to come.

A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended.

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

I installed the app and added a placement to my cart page. I put it under the additional checkout buttons and it was misaligned. Tried to move it but had no luck. So I removed it entirely and then my alternative payment buttons were misaligned in Safari and only two show up in Firefox! Disconnected app (which Klarna say will remove their code and get things back to normal) and then uninstalled the app but I still have the issue. Just add Klarna content to your website manually as this app does not work at all and just creates problems. Have emailed support hoping they can resolve the issue.

App works great thank you! Easy to install and customise to how we wanted it to look. Would highly recommend.