HOMO NATURALS
Spain
Reviews (13)
Thank you Kavya for super quick and proactive support!
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Update on 4th December 2025: Judge.me can't integrate reviews from individual products into product bundles created by Shopify's native Bundles app! Such a basic feature and Judge.me can't do that? Unbelievable... ________________ My previous rating was 5 stars, and I have just downgraded to 1. I encourage other merchants to do the same. Judge me is not any more what it used to be. It's all about THEM now, and they don't care about your business. I have never seen a business where as a customer you have to apologise to them because you don't understand how their business works. On their chat support they offer something and then by email reply they can't offer that. Their "lovely" email customer service makes a great effort in trying you to understand how their business works, while they make absolutely NO effort in understanding your needs as a merchant. I don't know for how long we will be for judge me, but if you are thinking about downloading this app, I would not recommend it anymore.
They have an excellent customer service. In our case, instead of sending us to the help article, they even did the work of correcting the flows for us. So, we can totally recommend them.
Finally, we are able to combine Klaviyo generated discounts, such as Welcome discounts, with product discounts created in the upsell process. Super easy to use, definitely recommend it.
Great solution that is helping us internationalize our store. Easy to work with, and supportive customer care. I can definitely recommend it.
Developer reply ·
Hi HOMO NATURALS team, Thank you so much for your wonderful review! We're thrilled to hear that Orbe is helping you internationalize your store and that you find it easy to work with. Your recommendation and kind words about our customer care mean a lot to us. If you ever need any assistance, please don’t hesitate to reach out. We're always here to support you! Best regards, Roberto Co-founder
At the beginning everything was nice, but their service has been worsening over the last months. It takes them over a week to let you know where a parcel has been delivered. It happens, more and more, that parcels are left at some neighbour and the information of where exactly the parcel has been left is not provided. We have to manually request this info, and we get it a week later, which is not acceptable. Also, upon the worsening service of the carriers, they keep on saying that it's not their fault, that they are only in between. But if I work directly with a carrier, at least I have an account manager at which I can make complaints. With Sendcloud, they say that Carriers don't accept complaints about missing pick-ups for example, which makes no sense. So, I DON'T recommend Sendcloud anymore. Their service idea is good, however, the execution has a lot of room for improvement.
Great app. Easy to use and fast and super helpful customer service. I am using it to connect my product feed with Awin and I can definitely recommend it.
Developer reply ·
Thank you for your kind words! We're thrilled to hear that you find our app easy to use and that our customer service has been helpful. Thanks for the recommendation!
Great app and great support service. They have guided us throughout the process and provided us with great and quick support at all moment.
Great support. Christos quickly guided me through the settings and the setup has run very smoothly. I can definitely recommend them.
I have been using this app since the beginning and I'm super happy with their support and great service. They are always ready to help and they solve any issue easily and quickly. I definitely recommend it.
They were very helpful with both the installation and the training on how to use it with very good personalized attention.
I tried two other apps before and I wasn't happy with the way they worked, or they were too expensive. This app covers all my needs, and it is very user-friendly to use. They also have good customer service. They are supportive and they solve any issue pretty quickly. For me, this translation app that offers the best price/quality ratio so far. I definitely recommend it.
Great customer service. They have a live chat and they support you immediately. I can totally recommend this app. Good value for money.