Art Nebula

This is the best app we've ever used. Its value for money, its performance, the customer service---everything is perfect! We've saved a lot shifting to this app, integrating several ones that limit functionality or are too expensive. I'm glad I stumbled upon Growave when we decided to upgrade our themes; it was perfect timing to get everything together. The team did a superb job, not to mention going several extra miles for us!

Update: After weeks of working with Katrina, who's been excellent with her attention to our concern, we've decided to uninstall the app. The bug in the app is a no-no, given the cost of the app which is pretty high, too. I think apps should really test all possible scenarios to avoid bugs and become transparent about what they can and cannot do, especially for apps like this which reward customers. It's a design flaw that should have been captured in the very beginning--we've had this app for years! We don't want to be shortchanging our customers; we've already manually corrected from our end (but we can't continue manually correcting or adjusting our point-system for all future rewards--defeats the purpose of having an app). It's also a lesson for us, too: to test the accuracy of the calculation of such apps, especially because there are more app choices out there and it's a responsibility that shouldn't be taken lightly. ----------------- I think I have given enough time to wait for a decent reply. The issue is affecting a big part of the feature, which is the calculation of the points, and I think other stores should really look into this as well (it is problematic). Currently you're double deducting the VAT that's included in the shipping cost. I've sent a reply to the answer I got more than a week ago; and that was even also after waiting for days on end. It's a big thing that I had to stop the app. I don't know if there's less care that is given to the legacy subscribers just because we're paying less than what it is priced now? I'm in the middle of testing a new app, which offers the same features as you guys have for much less cost. And, I have waited sooo long to really give this an objective review/trial by trying to work with you on a solution but your support is just soo bad that it looks like I will just have to let go of this app that we've had for years. And there we go; another week passes with my chat messages being ignored (and yes, I know you've got a lot of inquiries now but more than a week of no reply whatsoever is just not acceptable.

The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.

One of the best app purchases we've every made. It's a one-stop app to check errors and see some Google analytics data.

This app has been an important part of our website from very early on. There have been some limitations lately because of Shopify but the team was able to help me work around some features. Thanks to Paige and the team for being responsive!

This is such an awesome app!!! So easy to use and it just allows one to be creative with its functionality. :) You must have this!

Get the app even for the free features as the data is interesting!

Love this! Finally there's a pop-up builder that actually looks nice! All the timing issues have been solved already.

UPDATE: The email sending feature for the discount codes is a fail--you don't know how it looks and you won't have the history of who you sent it to. I also asked for the database so I can just manually manage them for email marketing and the support asked me to pay 75USD to have it extracted as it "was difficult to get it." Duh. Don't install this. Oh--he finally added a monthly price for it. Just as I suggested instead of asking a lame 75-dollar charge just to get users to pay. ---------- Amazing features for a FREE app! Just emailed support about a few things to further blend in the app to our store's look. ;-)

This app is just awesome!!! I've tried several apps before and their performance is a speck compared to what Personalizer can do. The recommendations also make sense; unlike the others who I feel just randomly suggests stuff. It needs of a bit of navigating through the diff features to get used to what each means but once you crack it, there's just no stopping at discovering what more it can do.

Amazing app! Installing this helps secure customers. Also enables us to better track orders from the admin portal.