boxmenswear
United Kingdom
Reviews (16)
Fantastic app and customer service. Much better than native Shopify carts and has helped increase revenue. Highly recommended for anyone looking to upgrade their cart designs
AVOID AT ALL COSTS. This app will cause you nothing but stress. I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign. This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page. This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.
Developer reply ·
We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.
App is very easy to integrate and customer service couldn't be more helpful with the onboarding process. Big thanks to Jasmine, and this app is highly recommended!
Customer service couldn't be more helpful, and app is quick and easy to set up. Looks very modern on the website, and a great benefit to customers for quick access to collections. Highly recommended!
Developer reply ·
Thank you so much for taking the time to leave us a review! Looking forward to continue serving you - Leo 🙂
Excellent app that has proven to be extremely useful for the day to day running of our store. It's the only app I have found that syncs stock in actual real time across out multiple stores and channels. Highly recommended, and has saved countless hours in staff time manually allocating stock!
App is great, and the team were very quick in helping with any queries I had. Website now looks much better, and would highly recommend!
Developer reply ·
Hi there, I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback. It really motivates us to continuously provide excellent customer support. If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you! Best Regards Louis Swift ‑ Page Speed Optimizer Support Team
I have this active on both my product and cart pages. The app looks great and a big incentive for customers, and a very easy integration process. Justas was extremely helpful, and I highly recommend this app!
Developer reply ·
Thank you for your review! 🖤 Happy to hear you had a great experience with Essential Free Shipping bar! It was a pleasure assisting you! Justas (co-founder)
Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.
Developer reply ·
Hello Luke, This is Niel from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards ! Niel OneCommerce
Great app that saves a lot of time bulk editing across products. Gigi was very helpful and went above and beyond. Easy to use and navigate, with a lot of customisation options. Highly recommended to anybody looking to bulk edit or make their website stand out more!
Best app on Shopify for popups. Many templates to choose from and customer service couldn't be more helpful. Highly recommended.
Developer reply ·
Hey Luke! Once again, thanks a lot for your review, I'm very happy that you are satisfied with our team! <3 I wish you a great weekend ahead and please feel free to reach out anytime for assistance. Anna from OptiMonk
App looks great on the store, and easy to setup and integrate. Customer service wouldn't have been more helpful or quicker in their response. Would highly recommend.
Fantastic app, with great customer support. Perfect fit for our website, and would recommend to others
Great app with an easy functionality, and the customer support cannot be faulted. Highly recommended!
App offers great functionality for upsell offers and volume discounts, and looks great on the website! Highly recommended.
Developer reply ·
Thanks a lot for such a great review. We really appreciate you taking the time to share your thoughts on our app. We hope your business booms as well and wish you all the very best with your business. If you need any assistance in the future please contact us at support@helixo.co or via our in-app chat. -Sreeshankar, Customer Support Advocate
forces you to review the app without using properly not realy suitable to be completly honest. humpty dumpty sat on a wall!
Developer reply ·
Team boxmenswear, sincere apologies for this experience. One unbreakable rule in the team is to never ever ask for a review without merchants actually using the app! Could you please recount to me when this happened, and who shared that request with you? My team & I care about deeply about our users and this goes against that very fabric of our commitment. We’ve emailed you too -> hope to hear back with more details. And once again, apologies for this experience. -Kay & Team
Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)
