Aussie Pharma Direct
Australia
Reviews (12)
The support team has been super helpful with setting up some of our shipping rates that can be quite complicated to set up on our own. And they really do keep up with the communication until everything was set up properly and running successfully.
Easy app to use and super fast customer service to check my work.
We have had some styling issues with how the filters look like on our website and the team had been helpful with fixing it for us so that it fits better with our theme. Efficient and responsive to our needs!
Developer reply ·
Thank you very much for your kind words. Glad that you found our app and support helpful :)
Been loving the support team's service so far! So far, they've managed to identify and helped us set up the rules and customisations on the backend based on what we need. And they've been very patient and professional throughout trying and testing several times (which can get pretty frustrating - at least for me). So, kudos to the team :)
So far the app has been very easy to navigate and intuitive to use. And the Support team (Liam and Mina) has been very responsive and helpful with the the questions I have and fixes that needed done when setting up the free gift features on our shop.
Developer reply ·
We're so proud to hear that the setup has been smooth and that Liam and Mina were able to support you so quickly while you configured your free gift features. Thank you so much for your wonderful feedback! We’re always here if you need anything along the way. From BOGOS team with love 💗
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
Thanks to Jason for being so responsive and helpful - great app!
It started great when we were onboarded, however over the last few weeks we have sent several email requests for support, and no one has got back to us. As such we're not moving over to another app. Such a shame!
The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.
Developer reply ·
Thanks so much for your awesome review, Aussie Team! 🤩 We're thrilled to hear that our Support team was helpful and patient with your queries. We always strive to provide top-notch assistance to our customers, so it's great to know that we hit the mark with you. ⭐️
A really big thank you to our Customer Success Manager Gediminas who has been an incredible support to us this year, and whose recommendations have lead to us achieving fantastic results. The tool itself is really easy to us and understand with useful templates and explanations to build out campaigns, automations and audiences. I highly recommend Omnisend!
Developer reply ·
Thank you for the positive feedback! I’m delighted to work with you and look forward to providing you with even more value in 2023! - Gediminas, CSM at Omnisend.
Dong was super helpful. Fixed what I needed and even added custom code to adjust some design elements.
Developer reply ·
On behalf of the PageFly team, I wanna thank you for the wonderful review and the lovely words. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. Thanks for placing your trust in us and your willingness to share. Please feel free to contact us should you have any further questions. Once again, thank you! PageFly | Kate - Customer Success Manager
