Yoga Junkies
Austria
Reviews (17)
Just finished a support session via chat and email with Cyrus after discovering a weird technical issue on our website that prevented us from seeing the app embed switch. Cyrus summoned his developer and backend team to look at the issue. They found the problem, fixed it, and got us back on our feet with Mailchimp. Never had a support person so dedicated to an issue like that. Thank you!!!!!!
I’ve used this app for over two years, mainly for the Product Bundle features, and it’s definitely helped boost cross-sells in my store, the bundle discount settings are easy to manage and really effective at encouraging customers to add more items. The new Shoppable Video feature is fantastic as well, it saves me from installing another autoplay video app. The support team was very helpful when I changed my theme and needed to switch the app to new theme.
We're loving the Joy app and can't wait for our customers to start earning points. It's super easy to set up and very modern compared to other apps we have tested. We got help form Alyssa today, and she was able to fix our issues quickly without troubles.
Developer reply ·
Hi Yoga Junkies, Thank you for the awesome feedback! We're delighted you're loving Joy's modern approach to loyalty. I'll make sure Alyssa knows how much you appreciated her quick support. We're excited to see your customers start earning points and engaging with your program. Thanks for choosing Joy to reward your yoga community in Austria! Warm regards, The Joy Loyalty Team
Great addition to a store with Pre-orders and perks like timers to create urgency.
I love the stunning layouts offered that help me make a look book our customers will love! The backend design is great and easy to use as well!
Making the move to Judge.me from Loox today and I've been on chat support with them twice already. My questions were answered in a matter of minutes and I was back on the road to customisation! Thank you!
Absolutely amazing ambassador app! We used GoAffPro before moving to UpPromote, and I wish I made the change sooner. The beautiful back end makes it truly a pleasure to use, and when you create your ambassador program, you can really fine tune it to make a custom solution that matches your brand! Christy, Tommy, and Stark have all been great when working together to solve issues!
We love it already! Making the switch was easy and we're excited of all the features BON offers! Top!
Developer reply ·
Thank you, Yoga Junkies! Your amazing review made our day! Our support team is so happy to hear that you love our app and that they can assist you well along the setup. Please feel free to send us a message via our live chat or an email to help@bonloyalty.com. We are always ready to support you! Best regards, Liam BON Team.
Great support right off the bat! I accidentally uploaded our list from another app twice, and Jeorge helped me with correcting the mistake. In addition, Jeorge helped remove some special character errors which were preventing a proper upload. The back end of the app alos looks great with tons of features. We're excited to make this move to Yotpo Reviews!
Great looking app! We will dive deep and return with an edit/update once we fully implement our first page (still building it). So far, so good!
We have nothing but good things to say about Growave and the team behind the app! We chose to move to Growave after wanting to limit the apps we had and cut down on costs. Just before the move, we were using smile.io for points, Judge.me for reviews, an Instagram feed app, and our native theme wishlist. So, we had 3 apps and a native wishlist that did not connect with each other, all which cost us a good chunk of change each month. Growave was suggested to us by our theme developer The4 which tied in nicely with the theme and really brought an all-in-one loyalty system to our website. The 3 biggest improvements for us were: 1. VIP Tiers for our rewards program - This feature costs $600 a month with the smile.io app, and we have it included in our $15 a month plan. I have not seen another app with VIP tiers at an affordable level, which is a huge selling point. 2. Points for tons of actions. With the smile.io app, we could only give points for simple tasks such as sharing to FB and Instagram. With Growave, we've been able to include two of the most important actions: Points for reviews and points for newsletter signup. Having these two actions as standard in our plan without having to pay for the higher cost plan is just awesome. 3. The reviews section is awesome and we can also now have a 'Shop Our Instagram' page where we can link products to photos and customers can purchase directly through that section. But the 3rd biggest improvement for us, and the one that really sold us, is the support team. I've been working with Tina and Alex for almost 3 weeks now, asking them to make minor changes and help me adjust the program to fit our needs. Each time I message in, they either fix it on the spot, or send the request to their development team who then makes the changes for me. We've talked daily going over a few things that I had questions on, and each time I was met with a positive attitude, funny conversations, and gifs in chat. They really go out of their way to make their customers happy, and this is how you create an awesome experience. I've even talked about Growave with a few business partners and responded to questions on Reddit when people are looking for a great rewards/review app. With the help of the entire Growave team, we've been able to seamlessly transfer all our customer's rewards points, all our reviews, and create an all-in-one program that is native to our website that looks as if it was built for us. No "We reward with XXXX" branding, no logos in the reward emails, and all customer side notifications can come from and email address you choose, rather than the email address of the app. It's truly been a great experience with these guys and we're happy to have made the jump and switch to Growave. If you're reading this, then test out the app for yourself and see what I'm talking about! You're gonna love it!
Developer reply ·
Hi Yoga Junkies team, We are so grateful for your 5-star review 🤗. Thanks for sharing your rating with us and the community. We’re thrilled to hear you enjoyed our app. Your comment has given us valuable insight into the services that we provide at Growave. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! We sincerely thank you for taking the time to share your thoughts with us 💙. Sincerely, The whole team at Growave ❤!
Hands down one of the best apps we have. 10 points for ease of use and design. 10 points from their customer service (especially Baptiste). We downloaded the app to and easily began fine tuning the automatically translated text. We needed help getting the app to witch the main drop down menu and some other dynamic elements. Once we messaged the support team, we were contacted by Baptiste with everything was fixed before hand! So the emails we wrote back to Baptiste were just thank you emails for helping us out (no need to go back and forth to fix our request). Superb service!
Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!
Developer reply ·
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Cheers, Katherine
We're totally excited to launch our new box building option this week with the help of BoxBuilder:DIY Product Bundles. I tested a few other apps the past few days and nothing really compared to the design of this app. It seamlessly integrated into our theme so it looks like an actual part of our website, rather than a 3rd-party add on. We offer surprise boxes and a DIY system has been requested many times, so we really can't wait to share with our customer base. Plus, I had a minor issue with the cookie bar and Hamza from the support team fixed it in a matter of minutes. Big thanks to the StayTuned team!!! Great app!
Developer reply ·
Wow, thank you for this detailed review! We're really proud of how flexible and seamless Box Builder is, and it's just heartwarming when a happy customer points it out. Also glad Hamza had a chance to show off his impressive skills!
Looks good so far! Working on the settings now :0 I'm happy if this is a solution to our current pricing issue!
I'm happy to have something that makes an offer right after purchase. The customer has already made the decision to purchase, making it a great time to offer them something else that can be added to their order. Anton from customer service has been great and helped me with some questions I had. Overall, great so far!
Developer reply ·
Thank you for your amazing review and feedback🙏 Our support team is always ready to help😎
As always, great support from the Loox team in helping solve a minor issue. Can't wait to get those reviews and see our customer's happy faces! thanks Jodel!